Guests
All properties in Austin, Texas, United States of America

Hyatt House Austin/Downtown

Hotel with outdoor pool, near Sixth Street

  • Free on-the-go breakfast and free WiFi
From
£95

Image gallery

  • Suite, 1 Bedroom, Accessible, Corner (Shower, 1 King & 1 Sofa Bed) - Guest Room
  • Suite, 1 Bedroom, Accessible, Corner (Shower, 1 King & 1 Sofa Bed) - Guest Room
  • Pool
  • Room, 1 King Bed (High Floor) - Bathroom
  • Suite, 1 Bedroom, Accessible, Corner (Shower, 1 King & 1 Sofa Bed) - Guest Room
Suite, 1 Bedroom, Accessible, Corner (Shower, 1 King & 1 Sofa Bed) - Guest Room. Image 1 of 57.
1 / 57Suite, 1 Bedroom, Accessible, Corner (Shower, 1 King & 1 Sofa Bed) - Guest Room
901 Neches Street, Austin, 78701, TX, United States of America
8.4.Very good.
  • Very central to lots of restauramts and bars and can walk to almost anywhere.

    Mar 21, 2019

  • All seevices are over the satisfaction.

    Feb 3, 2019

See all 1,062 reviews

Official standards

This property advises that it adheres to GBAC STAR (Hyatt) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Convenient
Quiet
Dining options
Safe
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 190 smoke-free guestrooms
  • Daily housekeeping
  • Restaurants and bar/lounge
  • 1 outdoor pool
  • 24-hour fitness centre
  • Valet parking

For families

  • Free cots/infant beds
  • Cookware, dishware and utensils
  • Microwave
  • Fridge
  • Private bathroom
  • Separate sitting area

What’s around

  • In Downtown Austin
  • Sixth Street - 4-minute walk
  • Paramount Theater - 8-minute walk
  • University of Texas at Austin - 10-minute walk
  • Texas State Capitol - 11-minute walk
  • Frank Erwin Center - 12-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Suite, 1 Bedroom (1 King & 1 Sofa Bed)
  • Suite, 1 Bedroom, Accessible, Corner (Shower, 1 King & 1 Sofa Bed)
  • Suite, 1 Bedroom, Accessible, Bathtub (2 Queen & 1 Sofa Bed)
  • Room, 1 King Bed, Accessible, Bathtub
  • Room, 1 King Bed
  • Room, 1 King Bed (High Floor)
  • Studio Suite, 1 King Bed with Sofa bed (High Floor)
  • Studio Suite, Multiple Beds (High Floor, 2 Queen & 1 Sofa Bed)
  • Suite, 1 Bedroom, Corner (1 King & 1 Sofa Bed)
  • Studio Suite, 1 King Bed with Sofa bed
  • Room, Multiple Beds (High Floor, 2 Queen & 1 Sofa Bed)
  • Suite, 1 King Bed with Sofa bed (Large Studio)
  • Studio Suite, 1 King Bed with Sofa bed, Accessible (Shower)
  • Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

What’s around

Landmarks

  • In Downtown Austin
  • Sixth Street - 4-minute walk
  • Paramount Theater - 8-minute walk
  • University of Texas at Austin - 10-minute walk
  • Texas State Capitol - 11-minute walk
  • Frank Erwin Center - 12-minute walk
  • Austin Convention Center - 13-minute walk
  • Rainey Street - 14-minute walk
  • Lady Bird Lake - 17-minute walk
  • Bob Bullock Texas State History Museum - 17-minute walk
  • Moody Theater - 19-minute walk

Getting around

  • Austin-Bergstrom International Airport (AUS) 11-min drive
  • Austin Station 3-min drive
  • Downtown Station 9-min walk
  • Plaza Saltillo Station 19-min walk
map
See on map
901 Neches Street, Austin, 78701, TX, United States of America

At a glance

Hotel size

  • This hotel has 190 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 3:00 PM-3:00 AM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Restrictions apply*
  • 2 per room (up to 50 lbs)
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered on-site valet parking (USD 40 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • On-site parking is limited
  • Height restrictions apply for on-site parking
  • On-site garage

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free on-the-go breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Barbecue grills

Things to do

  • Number of outdoor pools - 1
  • 24-hour fitness facilities
  • Fitness facilities

Working away

  • 24-hour business centre
  • Business centre
  • Number of meeting rooms - 2
  • Conference space
  • Conference space size (feet) - 960
  • Conference space size (meters) - 89
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers: 1
  • Year Built – 2016
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Braille signage
  • Closed captioned TV
  • Grab bar - near toilet
  • Visual fire alarm
  • Lever door handles

Languages Spoken

  • English
  • Russian
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Things to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Bath with shower
  • Designer toiletries
  • Hair dryer

Be entertained

  • 43-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Microwave
  • Cookware, dishware and utensils

More

  • Daily housekeeping

Special features

Dining

H Bar – This cocktail bar specialises in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or checkout:

  • Destination fee: USD 0.84 per accommodation, per night. This fee does not apply to children under 1 year of age.

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

PetsPay at property

  • Pets are allowed for an extra charge of USD 75 per pet, per stay
  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation for details on pet restrictions

ParkingPay at property

  • Covered valet parking costs USD 40 per day with in/out privileges
  • Parking height restrictions apply

Pool, spa & gym (if applicable)Pay at property

  • Pool access available from 6:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless checkout are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Discover and JCB International. Cash is not accepted.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

  • Hyatt House Austin Austin
  • Hyatt House Austin/Downtown Hotel
  • Hyatt House Austin/Downtown Austin
  • Hyatt House Austin/Downtown Hotel Austin
  • Hyatt House Austin/Downtown Hotel
  • Hyatt House Austin/Downtown Austin
  • Hyatt House Austin/Downtown Hotel Austin
  • Hotel Hyatt House Austin/Downtown Austin
  • Austin Hyatt House Austin/Downtown Hotel
  • Hotel Hyatt House Austin/Downtown
  • Hyatt House Austin Austin
  • Hyatt House Austin Austin

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hyatt House Austin/Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs USD 40 per day. Parking spaces may be limited.
  • Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
  • Yes, pets are welcome, with a limit of 2 per room and maximum weight of 23 kg per pet. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees.
  • You can check in from 3:00 PM - 3:00 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
  • Yes, H Bar offers American cuisine. Nearby restaurants include Bull McCabe's Irish Pub (3-min walk), Coyote Ugly (5-min walk) and Emo's (5-min walk).
  • Hyatt House Austin/Downtown has an outdoor pool and a 24-hour fitness centre.
8.4.Very good.
  • 8.0.Very good

    Close to homeless on streets. Also an outsider challenged us for money in the hotel.

    ELIZABETH, 2 night trip, Jan 15, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The hotel is in a good location but make sure there are no concerts happening near by. We could not sleep one night because the concert was so loud and the music, base, and loud noise didn’t stop until 2:00 am. The room wasn’t what I paid for but spoke to the manager and he put us In the correct room.

    Cindy, 2 night family trip, Nov 19, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    A change of standards

    Good luck getting your room cleaned. We stayed a total of 6 days and room was never cleaned despite several requests. Just get use to the new industry standard. This no room cleaning will be justified as Covid safety, and Climate control.

    brian, 1 night trip, Nov 15, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    They wouldn’t clean room, 6 days no cleaning

    Brian, 5 night trip, Nov 10, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Welcoming, Nice, Convenient Location

    It was clean. Walking distance to downtown venues. We came back to the hotel around 8:30pm on a Saturday. Couldn’t hear all the live music over our movie, or over the AC when it would turn on. When nothing was on, we could hear the music, but it was actually nice; not enough to keep us awake. Parking was valet only for $40, come and go as much as you like during the night. But, we found PaytoPark right in front, which til midnight on Saturday: only cost us $23. There was no need to leave and come back with everything within walking distance here. Shower was pretty standard/usual usefulness (small shampoo/conditioner/lotion bottle). The privacy shade for the window doesn’t block the sun, which I like because I like to see when the sun is coming up. There’s a second shade for blackout if you like that. Small room, doesn’t feel small. There’s still a couch (you could lay on), desk, mini fridge, & space. Breakfast: Hot: eggs, sausage patty. Tasted good. Yogurt: 50 cal light & fit, nice and cold Coffee: delicious, nice assortment of sugar & replacements, and creamer cups …they also had bagels, apples, just-add-milk/water-cereal/oatmeal cups, and something else, but I didn’t try those. Dale at the front desk was friendly. Overall, very nice stay.

    1 night trip, Nov 6, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Austin COTA and Barry

    Really nice place. My room was ready so they let me check in early. Free basic breakfast. Noise doesn’t bother me so the music venue behind hotel did not bother me. Parking is $40 dollars a night and street parking cost some every day but Sunday. Walking distance to 6th and Capital as I walked all over. I would stay again at this location

    Larry, 1 night family trip, Nov 6, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Extra money for a bad view

    I paid extra for a high room so I could have a great view. Don’t waste your money! My view is a wall. It was so disappointing. I wouldn’t have cared if I didn’t pay extra for it.

    Kelly, 1 night family trip, Nov 5, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Great staff and value

    Great value! Very friendly staff, clean hotel, good amenities. Like anywhere, a few blocks away is a little sketchy, but the hotel had security onsite and I felt entirely safe.

    Johnna, 2 night business trip, Nov 3, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great price and location

    Kathleen, 2 night trip, Nov 3, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Unhappy client

    I arrived at 930pm and my room was not ready. They said they were short and they would have the room ready in 20 minutes. I told them i had an event to attend and had to get ready ASAP. They gave me another room with double beds. I had reserved a king size bed. The carpet was dirty and the room had a sonke odor. Not nice!

    Laura, 1 night trip, Oct 30, 2021

    Verified Hotels.com guest review

See all 1,062 reviews