Hyatt House Austin/Downtown, Austin: Info, Photos, Reviews

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Desk, blackout curtains, soundproofing, iron/ironing board

Overview
Rooms
Location
Amenities
Policies
Reviews

Hotel with outdoor pool, near University of Texas at Austin

8.2/10 Very good

1,099 verified Hotels.com guest reviews

Property highlights

Free breakfast

Parking available

Pool

Free WiFi

Pet-friendly

Gym

Price available on 11/12/2022

901 Neches Street, Austin, TX, 78701

Main amenities

Daily housekeeping
Restaurants and bar/lounge
Outdoor pool
24-hour fitness centre
Valet parking
24-hour business centre
Business centre
2 meeting rooms
Terrace
24-hour front desk
Coffee/tea in a common area
Air conditioning

For families

Free cots/infant beds
Cookware, dishware and utensils
Private bathroom
Separate sitting area
Premium TV channels
Terrace

Room options

About this area

What's nearby

In Downtown Austin
Sixth Street - 4 min walk
University of Texas at Austin - 10 min walk
Austin Convention Center - 13 min walk
South Congress Avenue - 23 min walk
Texas State Capitol - 1 min drive
Lady Bird Lake - 6 min drive
Moody Theater - 6 min drive
Zilker Park - 12 min drive
Lake Austin - 13 min drive
The Domain - 17 min drive

Getting around

Austin-Bergstrom International Airport (AUS) - 17 min drive
Austin Station - 9 min drive
Downtown Station - 9 min walk
Plaza Saltillo Station - 19 min walk

Restaurants

Pelons Tex Mex - 2 min walk
Stubb's BBQ - 3 min walk
Coyote Ugly - 5 min walk
The Jackalope - 5 min walk
Emo's - 5 min walk

About this property

Hyatt House Austin/Downtown

Hyatt House Austin/Downtown puts you in a great location, within a 15-minute walk of Sixth Street and University of Texas at Austin. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. A 24-hour fitness centre and a fitness centre are offered, and in-room conveniences include fridges and microwaves. Fellow travellers like the walkability and overall comfort. Public transportation is close by: Downtown Station is only 9 minutes on foot.

Languages

English, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C or hotter

Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Check-in

Contactless social distancing and check-out

Cashless transactions are available for all charges at the property

Protective shields in place at main contact areas

Guest rooms kept vacant for 24 hours between stays

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Masks and gloves available

Masks are required at the property

Hand sanitiser provided

Enhanced food service safety measures are in place

Individually wrapped food options available for breakfast

This information is provided by our partners.

At a glance

Hotel size

190 rooms
Arranged over 9 floors

Arriving/Leaving

Check-in time from 3:00 PM until 3:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Required at check-in

Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Pets

Pets allowed (2 per room, up to 50 lbs)*
Service animals welcome
Restrictions apply*
Pets must be supervised

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

Covered on-site valet parking (USD 45 per day; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
On-site parking is limited
Height restrictions apply for on-site parking
On-site garage

Other information

Smoke-free property

Property amenities

Food and drink

Free on-the-go breakfast each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
BBQs
Shared microwave

Travelling with children

Local/corner shop

Working away

24-hour business centre
2 meeting rooms
Computer station
Conference space (960 square feet)

Services

24-hour front desk
Concierge services
Dry cleaning/laundry services
Free food/drink shopping service
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff

Facilities

1 building/tower
Built in 2016
ATM/banking
Safe-deposit box at front desk
Terrace
Television in common areas
24-hour fitness centre
An outdoor pool

Accessibility

Braille/raised signage
Lift
Accessible bathroom (select rooms)
In-room accessibility (select rooms)
Roll-in shower
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Visual alarms in hallways
Handrails in stairwells
Wheelchairs available on site
Close-captioned TV
Grab bar near toilet
Lever door handles
Well-lit path to entrance
Step-free path to entrance
Pool hoist on site

Languages

English
Russian
Spanish

Room amenities

Be entertained

43-inch flat-screen TV
Premium cable channels

Home comfort

Heating (climate-controlled) and air conditioning
Coffee/tea maker
Iron/ironing board

Sleep well

Blackout curtains
Soundproofed rooms
Free cot/infant bed
Bed sheets provided

What to enjoy

Separate sitting area

Freshen up

Private bathroom
Shower/bath combination
Designer toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper

Stay connected

Desk
Free WiFi
Free local calls

Food and drink

Fridge
Microwave
Cookware, dishes and utensils

Daily housekeeping

Special features

Dining

H Bar – This cocktail bar specialises in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:

A tax is imposed by the city: USD 0.84 per accommodation, per night

Optional extras

Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per pet, per stay

Parking

Covered valet parking costs USD 45 per day with in/out privileges
Parking height restrictions apply

Pool, spa, & gym (if applicable)

Pool access available from 6:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

Hyatt House Austin/Downtown Hotel Austin

Hyatt House Austin/Downtown Hotel

Hyatt House Austin/Downtown Austin

Hotel Hyatt House Austin/Downtown Austin

Austin Hyatt House Austin/Downtown Hotel

Hotel Hyatt House Austin/Downtown

Hyatt House Austin Austin

Hyatt House Austin/Downtown Hotel

Hyatt House Austin/Downtown Austin

Hyatt House Austin/Downtown Hotel Austin

Frequently asked questions

Does Hyatt House Austin/Downtown offer free cancellation for a full refund?

Yes, Hyatt House Austin/Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

How much does it cost to stay at Hyatt House Austin/Downtown?

As of 1 Dec 2022, prices found for a 1-night stay for 2 adults at Hyatt House Austin/Downtown on 11 Dec 2022 start from £119, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What are the cleanliness and hygiene measures currently in place at Hyatt House Austin/Downtown?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Is there a pool at Hyatt House Austin/Downtown?

Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 10:00 PM.

Are pets allowed at Hyatt House Austin/Downtown?

Yes, pets are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Hyatt House Austin/Downtown?

Yes. Valet parking costs USD 45 per day. Parking spaces may be limited.

What are the check-in and check-out times at Hyatt House Austin/Downtown?

You can check in from 3:00 PM - 3:00 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.

What is there to do at Hyatt House Austin/Downtown and nearby?

Hyatt House Austin/Downtown has an outdoor pool and a 24-hour fitness centre.

Are there restaurants at or near Hyatt House Austin/Downtown?

Yes, H Bar offers American cuisine. Nearby restaurants include Coyote Ugly (5-min walk), The Jackalope (5-min walk) and Emo's (5-min walk).

What's the area around Hyatt House Austin/Downtown like?

Hyatt House Austin/Downtown is in Downtown Austin, a short 9-minute walk from Downtown Station and 10 minutes' walk from University of Texas at Austin. Travellers recommend the hotel for its walkable location.

8.2

Very good

8.6/10

Cleanliness

8.5/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness