Near Raffles Place and Merlion, Hotel Bencoolen@Hong Kong Street offers an upscale retreat. Enjoy the outdoor pool, unwind on the tranquil garden or terrace, and take advantage of dry cleaning/laundry services. With in-room WiFi, luggage storage at your fingertips plus a front-desk safe for peace of mind.
Reviews
8.48.4 out of 10
Very good
Popular amenities
Pool
Non-smoking
Free parking
24/7 front desk
Air conditioning
Laundry facilities
Main amenities (12)
Daily housekeeping
Outdoor pool
Terrace
24-hour front desk
Coffee/tea in a common area
Air conditioning
Garden
Front desk safe
Laundry service
Self-serve laundry
Concierge services
Luggage storage
Feel at home (6)
Television
Garden
Terrace
Daily housekeeping
Laundry facilities
Coffee/tea maker
The current price is £167
£167
includes taxes & fees
7 Jul - 8 Jul
Room options
Available filters for rooms
Showing 10 of 10 rooms
View all photos for Deluxe Garden Queen (New Wing)
Deluxe Garden Queen (New Wing)
Highlights
Garden
Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Deep-soaking bath
2 bathrooms
42 sq m
Sleeps 2
1 Queen Bed
View all photos for Deluxe Double Room
Deluxe Double Room
7.87.8 out of 10
Good
11 reviews
(11 reviews)
Highlights
Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Minibar
Free bottled water
Coffee/tea maker
19 sq m
Sleeps 2
1 Queen Bed
View all photos for Loft Suite
Loft Suite
9.49.4 out of 10
Exceptional
3 reviews
(3 reviews)
Highlights
Balcony
Separate dining area
Air conditioning
Smart TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed
Blackout curtains
45 sq m
Sleeps 3
1 Double Bed and 1 Double Sofa Bed
View all photos for Premier Room
Premier Room
8.08.0 out of 10
Very good
2 reviews
(2 reviews)
Highlights
Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Minibar
Free bottled water
Coffee/tea maker
35 sq m
Sleeps 2
1 Queen Bed
View all photos for Executive Room, 1 King Bed
Executive Room, 1 King Bed
Highlights
Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Rainfall showerhead
Minibar
Free bottled water
20 sq m
Sleeps 2
1 King Bed
View all photos for Deluxe Room, 1 Queen Bed
Deluxe Room, 1 Queen Bed
7.87.8 out of 10
Good
9 reviews
(9 reviews)
Highlights
Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Minibar
Free bottled water
Coffee/tea maker
19 sq m
Sleeps 2
1 Queen Bed
View all photos for Executive Twin Room
Executive Twin Room
7.87.8 out of 10
Good
7 reviews
(7 reviews)
Highlights
Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Rainfall showerhead
Minibar
Free bottled water
20 sq m
Sleeps 2
2 Single Beds
View all photos for Deluxe Twin Room
Deluxe Twin Room
Highlights
Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Minibar
Free bottled water
Coffee/tea maker
19 sq m
Sleeps 2
2 Single Beds
View all photos for Deluxe Superior Queen (New Wing)
Deluxe Superior Queen (New Wing)
Highlights
Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Minibar
Free bottled water
Coffee/tea maker
16 sq m
Sleeps 2
1 Queen Bed
View all photos for Executive Premier King (New Wing)
Batam Batu Besar (BTH-Hang Nadim) - 21.6 miles/34.8 km
JB Sentral - 50 min drive
Clarke Quay Station - 4 min walk
Raffles Place Station - 8 min walk
Telok Ayer Station - 9 min walk
Restaurants
Punch - 1 min walk
Un-Yang-Kor-Dai - 1 min walk
Foc by Nandu Jubany - 1 min walk
Dawn - 1 min walk
Neon Pigeon - 1 min walk
About this property
Hotel Bencoolen@Hong Kong Street
Hotel Bencoolen@Hong Kong Street puts you in a great location, within a short 10-minute walk of Boat Quay and Raffles Place. Guests can take a dip in the outdoor pool, and freebies such as WiFi and self-parking are added perks. Other features include a terrace and a garden. Fellow travellers like that it's only a short walk to public transportation: Clarke Quay Station is 4 minutes away and Raffles Place Station is 8 minutes.
Languages
Chinese (Mandarin), English, Korean, Malay, Vietnamese
At a glance
DONE
Hotel size
33 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cots (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
On-site parking is limited
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Coffee/tea in a common area
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
Terrace
An outdoor pool
Accessibility
Lift
Room amenities
Be entertained
55-inch Smart TV
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout curtains
Bed sheets provided
Freshen up
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Stay connected
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Children & extra beds
Guests must contact this property in advance to reserve cots/infant beds
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, Union Pay
Cashless transactions are available.
Also known as
Hotel Bencoolen@Hong Kong Street Singapore
Bencoolen@Hong Kong Street Singapore
Bencoolen@Hong Kong Street
Bencoolen Hong Kong Singapore
Hotel Bencoolen@Hong Kong Street
Hotel Bencoolen@Hong Kong Street Hotel
Hotel Bencoolen@Hong Kong Street Singapore
Hotel Bencoolen@Hong Kong Street (SG Clean)
Hotel Bencoolen@Hong Kong Street Hotel Singapore
Frequently asked questions
Does Hotel Bencoolen@Hong Kong Street offer free cancellation for a full refund?
Yes, Hotel Bencoolen@Hong Kong Street does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Bencoolen@Hong Kong Street ?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Bencoolen@Hong Kong Street ?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Bencoolen@Hong Kong Street ?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Bencoolen@Hong Kong Street ?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
Is there an on-site casino at Hotel Bencoolen@Hong Kong Street ?
No, this hotel doesn't have a casino, but Marina Bay Sands Casino (4-min drive) and Resort World Sentosa Casino (9-min drive) are both nearby.
What is there to do at Hotel Bencoolen@Hong Kong Street and nearby?
Hotel Bencoolen@Hong Kong Street has an outdoor pool and a garden.
What's the area around Hotel Bencoolen@Hong Kong Street like?
Hotel Bencoolen@Hong Kong Street is in Downtown Singapore, a short 4-minute walk from Clarke Quay Station and 5 minutes' walk from Boat Quay. The local area is considered walkable, as well as being good for public transport.
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Hotel Bencoolen@Hong Kong Street Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
7.8/10
Amenities
8.2/10
Property conditions & facilities
7.6/10
Eco-friendliness
Popular mentions
Location
Service staff
Room
Breakfast
Bed
Bathroom
Chinatown
Store
Restaurant
Shopping center
Reviews
8/10 Very good
7 Feb 2025
Nice comfortable hotel but dreadful breakfast.
Lawrence
Lawrence, 4-night trip
8/10 Very good
2 Apr 2025
Value accommodation for layover
Good location of hotel for travellers for a short stay in Singapore, air conditioning isn’t as cool as we’d hoped and the breakfast isn’t anything to rave about as a westerner! But certainly did the job and allowed us to explore Singapore at lower cost compared to other accommodation options in the city, the staff were also very polite and accommodating. Recommended
Adam
Adam, 4-night trip
6/10 Good
8 Feb 2025
decent hotel for price
good location 10 min walk to clarke quay. rooms nice for price. breakfast terrible so wouldn’t bother and just go out for breakfast
receptionist extremely helpful.
Ian
Ian, 1-night trip
10/10 Exceptional
4 Oct 2024
Good budget hotel in a great location
Shaun
Shaun, 1-night trip
10/10 Exceptional
20 Oct 2024
Good location and friendly helpful staff
Dylan
Dylan, 2-night trip
10/10 Exceptional
8 Mar 2025
Not enough front parking
Erwinia
Erwinia, 2-night trip
10/10 Exceptional
26 Oct 2024
Also have breakfast in a convenient location
Shunjie
Shunjie, 3-night trip
8/10 Very good
7 Jan 2025
Good Hotel
No issues but it was alittle dated and dingey. Location was great.
Corey
Corey, 3-night trip
10/10 Exceptional
2 Feb 2025
Early check in
After a cruise we arrived long before normal check in and we were given our room. The room was small, as normal for Singapore, but there was everything we needed. The bed was comfortable and the staff helpful. Breakfast was more suited to the Asian market.
margaret
margaret, 1-night trip
4/10 Fair
12 Mar 2025
We stayed to different nights. This second time March 9 (room 608) it smelt like mold in our room. I think it was around the air conditioner. It took awhile to get used to the moist pungent smell.
On the positive side the staff was great and hospitable.
Brian
Brian
Brian, 1-night trip
8/10 Very good
26 Nov 2024
Staff are excellent, food is below average and the room is average.
Karen
Karen, 1-night trip
8/10 Very good
3 Jan 2025
The hotel is just metres away from Clarke Quay and at walkable distance to transport and main attractions. There's plenty of food and drinks options nearby.
Rooms are a bit small, but new and very clean. They do have a plunge pool in the rooftop at the hotel side which is a rarity to find in the city centre (unless you are in an expensive hotel).
Carolina
Carolina, 2-night trip
10/10 Exceptional
8 Dec 2024
This is a great place to stay. We had 3 nights there in December. Staff are kind and helpful - most of them spoke english too. Breakfast was great, especially the fresh fruit.
Rooms are clean. Spa is great! Can't complain about anything. Would absolutely stay again.
Tracy
Tracy, 3-night trip
8/10 Very good
14 Oct 2024
Close to public transportation, easy to get around.
Tin Sheegh
Tin Sheegh, 3-night trip
6/10 Good
8 Nov 2024
It's an OK place to stay for a night or two if you have no expectation. It was clean and it is pretty centraly located.
Christoph
Christoph, 2-night trip
6/10 Good
24 Nov 2024
Hotel was basic, clean, fairly small rooms. Staff was friendly and helpful. Breakfast slightly disappointing, using styrofoam plates and cutlery with a very basic offering of food. Location is absolutely brilliant
Wendy
Wendy, 4-night trip
6/10 Good
28 Dec 2024
Location was the only good about hotel
The rooms were tiny, and no window. Very central location, but besides that not much to add. Breakfast was very basic and staff wasn’t very helpful when asked for assistance e.i. Best way to travel to Malaysia.
Victoria
Victoria, 2-night trip
10/10 Exceptional
17 Jun 2024
The location was perfect.
Samuel
Samuel, 3-night trip
10/10 Exceptional
17 Aug 2024
Great position
simone
simone, 3-night trip
10/10 Exceptional
25 Oct 2024
Excellent
Excellent be on 4 star everything was fabulous starting from location to room the bed, wifi, receptionist, breakfast, security and also laundry next door open 24hrs too. Everything was perfect.
chetna
chetna, 2-night trip
6/10 Good
25 Apr 2025
Deluxe Garden Quern room deceptively portrayed
Original booking was for Deluxe Garden Queen, boasting 42 sq m room. On arrival at hotel, found that the actual room (on my measurements) was approx 16-17 sq m. The difference was 2 bathrooms and yard all included in the 42sq m. There was not enough floor space for two suitcases, let alone two people - no wardrobe - only hanging space was above the toilet (you would have to push clothes aside to use the toilet. One bathroom and the yard were outside in Singapore heat of approx 31deg. The yard was open to the weather and next to a construction site - not really usable.
I consider this room was described very deceptively on the Hotels.com app.
In defence of the hotel, they understood our concerns, and moved us to a similarly priced room which was a good size.
Our stay was good with the following exceptions
Airconditioning was not able to get the room cool enough
Wi-Fi was very unreliable
Stewart
Stewart, 1-night trip
8/10 Very good
1 Oct 2024
Had a great stay at the Hotel Bencoolen on Hong Kong Street - clean room, great service, and wonderful location. Thank you!
Weijie
Weijie, 3-night trip
8/10 Very good
26 May 2024
Great location within walking distance to lots of restaurants and MRT stations.
Emily
Emily, 2-night trip
10/10 Exceptional
19 Mar 2024
Nice hotel.
Sergey
Sergey, 1-night trip
10/10 Exceptional
22 Feb 2023
Great location, friendly staff and comfortable rooms