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Aerotel Singapore - Transit Hotel in Terminal 1

Photo gallery for Aerotel Singapore - Transit Hotel in Terminal 1

Free WiFi, bed sheets
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Free WiFi, bed sheets

Overview of Aerotel Singapore - Transit Hotel in Terminal 1

Aerotel Singapore - Transit Hotel in Terminal 1

3.0 star property
Hotel with 1 outdoor pools, connected to a shopping centre, near Changi Beach Park

7.8/10 Good

1,005 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bar
Map
Level 3, Departure/Transit Lounge, Terminal 1, Singapore Changi Airport, Singapore, 819642

Room options

About this area

What's nearby

  • In Changi
  • East Coast Park - 7 min drive
  • Singapore Expo - 13 min drive
  • Pasir Ris Park - 20 min drive
  • Suntec City - 17 min drive
  • Bugis Street Shopping District - 22 min drive
  • Marina Bay Sands Casino - 17 min drive
  • Singapore Flyer - 18 min drive
  • Marina Bay Sands Skypark - 17 min drive
  • Orchard Road - 25 min drive
  • Mustafa Centre - 26 min drive

Getting around

  • Changi Airport (SIN) - 2 min drive
  • Singapore (XSP-Seletar) - 29 min drive
  • Senai International Airport (JHB) - 81 min drive
  • Batam Batu Besar (BTH-Hang Nadim) - 18.6 miles/29.9 km
  • JB Sentral - 68 min drive
  • Changi Airport Station - 18 min walk

Restaurants

  • Yun Nans 云海肴 - 10 min walk
  • Shang Social - 10 min walk
  • Emack & Bolio's - 10 min walk
  • Tapas Club - 10 min walk
  • Kam's Roast - 10 min walk

About this property

Aerotel Singapore - Transit Hotel in Terminal 1

A great choice for a stay in Singapore, Aerotel Singapore - Transit Hotel in Terminal 1 is only 0.6 mi (0.9 km) from the airport. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. A poolside bar, a fitness centre and a snack bar/deli are other highlights. The comfortable beds and location get good marks from fellow travellers.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of SG Clean (Singapore)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 70 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from midnight until anytime
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is 12:30 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Please note: This property is located within the transit (airport restricted) area at Changi Airport Terminal 1, near boarding gate D41.
  • Guests arriving on an inbound flight must not pass through immigration control. Guests arriving from the city must be checked-in on an outbound flight. Guests will not be able to access their checked-in baggage at the hotel, and the hotel is not responsible for guests' checked-in luggage transfer during stay. The hotel is not responsible for guests who are unable to pass through immigration control from the city.
  • Due to COVID-19 restrictions at the airport, guests from Category 4 countries may only leave their rooms within 90 minutes before their scheduled flight departure time.
  • Due to COVID-19 restrictions, access to this property is limited to passengers traveling on designated airlines and routes, including Singapore Airlines and Silk Air. Guests should contact the property to verify eligible airlines and routes after booking. Arrivals to Terminal 3 (THA) include buggy transfers to and from the property, subject to availability.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 4:00 AM–1:00 PM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee/tea in a common area
  • Snack bar/deli

What to do

  • Shopping
  • Beach nearby
  • Access to nearby outdoor pool

Services

  • 24-hour front desk
  • Free newspapers in lobby
  • Multilingual staff
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2015
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Fitness centre
  • An outdoor pool

Accessibility

  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Languages

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • 32-inch Smart TV

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The tax amount, which is set in the 'Price details' and payable by the guest, will be subject to changes based on the tax rate at the time of payment of the applicable room charges.

Optional extras

  • Late checkout can be arranged for an extra charge of SGD 24 (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

Property is located within an airport and access is restricted to airport travellers only. Flight boarding pass with passport must be presented upon check-in (visa may be required).

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

As noted in room type names, this transit hotel only allows rooms to be booked for a designated number of hours rather than per night.

Also known as

Aerotel Singapore Terminal 1 Changi Airport Hotel
Aerotel Terminal 1 Hotel
Aerotel Singapore Terminal 1 Changi Airport
Aerotel Transit Hotel Terminal 1 Singapore
Aerotel Transit Hotel Terminal 1
Aerotel Transit Terminal 1 Singapore
Aerotel Transit Terminal 1
Aerotel Singapore inside Changi Arpt Terminal 1 transit area

Frequently asked questions

Does Aerotel Singapore - Transit Hotel in Terminal 1 offer free cancellation for a full refund?
Yes, Aerotel Singapore - Transit Hotel in Terminal 1 does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Aerotel Singapore - Transit Hotel in Terminal 1?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Aerotel Singapore - Transit Hotel in Terminal 1?
Yes, there's an outdoor pool.
Are pets allowed at Aerotel Singapore - Transit Hotel in Terminal 1?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Aerotel Singapore - Transit Hotel in Terminal 1?
Sorry, there's no on-site parking at Aerotel Singapore - Transit Hotel in Terminal 1.
What are the check-in and check-out times at Aerotel Singapore - Transit Hotel in Terminal 1?
You can check in from midnight - anytime. Check-out time is 12:30 AM. Late check-out is available for a charge of SGD 24 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Aerotel Singapore - Transit Hotel in Terminal 1?
No, this hotel doesn't have a casino, but Marina Bay Sands Casino (17-min drive) is nearby.
What is there to do at Aerotel Singapore - Transit Hotel in Terminal 1 and nearby?
Aerotel Singapore - Transit Hotel in Terminal 1 has an outdoor pool and a fitness centre, as well as a garden and access to a nearby outdoor pool.
Are there restaurants at or near Aerotel Singapore - Transit Hotel in Terminal 1?
Yes, there's an on-site restaurant. Nearby restaurants include Yun Nans 云海肴 (10-min walk), Shang Social (10-min walk) and Emack & Bolio's (10-min walk).
What's the area around Aerotel Singapore - Transit Hotel in Terminal 1 like?
Aerotel Singapore - Transit Hotel in Terminal 1 is in Changi, a short 2-minute drive from Changi Airport (SIN) and 13 minutes' walk from Jewel Changi Airport. Travellers say that this hotel is in a good location.

Overall score and ratings

7.8

Good

8.7/10

Cleanliness

8.0/10

Staff & service

8.1/10

Amenities

8.2/10

Property conditions & facilities

8.1/10

Eco-friendliness

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

6/10 Good

The room was very nice, and it was great to skip passport control, but directions to the location were completely lacking in the reservation information. And the 6 hour limit was a surprise, even though I did see it in the reservation info later.
Ron, 1-night trip
Verified Hotels.com guest review

6/10 Good

Bruce, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great option for transit travelers.
Very convenient after a long flight. Very comfy room without any noise or light, just what we needed. The hotel unfortunately was a long haul from our terminal and another long haul to get back to your departure terminal the following day. The breakfast was good albeit rather disorganized. The hotel did serve its purpose. Comfy and quiet.
Marjorie, 1-night trip
Verified Hotels.com guest review

8/10 Very good

11 1/2 for 12
We booked in at 8.28am local time and were told we had to leave our rooms by 8pm - so we got 11 1/2 hours altho we had paid for 12 hours. I tried to discuss this with the woman at the desk, but she had had so much trouble finding out prepaid bookings (hooray for my having printed out my hotels.com email) and I was so tired that I gave up and took the cards and we went to our rooms. I was asleep when our wake-up call came at 7.30pm - another half hour of asleep would have been welcome.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Jane, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Helpful staff
Great staff at check-in! Helpful and friendly! Room was very nice and clean. Got a great layover sleep between flights!
1-night trip
Verified Hotels.com guest review

8/10 Very good

Mark, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amelia Tamayo, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Edward, 1-night trip
Verified Hotels.com guest review