See all properties

Splendid Premium Hotel

4.0 star property
Lakefront hotel with indoor pool, connected to a shopping centre, near Thang Long Water Puppet Theatre

Choose dates to view prices

Photo gallery for Splendid Premium Hotel

Family Connecting Room | 1 bedroom, minibar, in-room safe, desk
Reception
Exterior
Splendid Suite Terrace with Private Outdoor Tub | Terrace/patio
Bar (on property)
Located in the heart of Hanoi, Silk Queen Grand Hotel offers a luxurious oasis near The Old Quarter Gallery. Guests can unwind at the sauna or steam room, indulge in rejuvenating treatments and enjoy coffee/tea in the lobby while staying connected with free WiFi. Bike rentals are also available for exploring nearby Ha Noi Gallery.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Non-smoking
  • Gym
  • Spa

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Free babysitting
  • 24-hour health club
  • Sauna
  • Steam room
  • Self parking
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services

For families (6)

  • Babysitting (free)
  • Private bathroom
  • Separate bedroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
The current price is £65
includes taxes & fees
31 Mar - 1 Apr

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Connecting Room

Family Connecting Room | 1 bedroom, minibar, in-room safe, desk

Family Connecting Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Renovated in 2024
Day bed
Separate bedroom
  • 46 sq m
  • Sleeps 5
  • 1 King Bed and 2 Large Single Beds OR 1 Queen Bed

View all photos for Deluxe Internal Window Room

Deluxe Internal Window Room | 1 bedroom, minibar, in-room safe, desk

Deluxe Internal Window Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2024
Day bed
Heating
Separate bedroom
Rainfall showerhead
  • 20 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Premium with Window Room

Premium with Window Room | 1 bedroom, minibar, in-room safe, desk

Premium with Window Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2024
Separate bedroom
Day bed
Rainfall showerhead
Private bathroom
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Executive Room, Balcony, City View

Executive Room, Balcony, City View | 1 bedroom, minibar, in-room safe, desk

Executive Room, Balcony, City View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2024
Day bed
Separate bedroom
  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Suite, Balcony, City View

Suite, Balcony, City View | 1 bedroom, minibar, in-room safe, desk

Suite, Balcony, City View

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2024
Separate bedroom
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Splendid Suite Terrace with Private Outdoor Tub

Splendid Suite Terrace with Private Outdoor Tub | Terrace/patio

Splendid Suite Terrace with Private Outdoor Tub

Highlights

Furnished patio
Separate dining area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2024
Separate bedroom
  • 50 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Quadruple Room

Family Quadruple Room | 1 bedroom, minibar, in-room safe, desk

Family Quadruple Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2024
Separate bedroom
Day bed
Rainfall showerhead
Private bathroom
  • 36 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds OR 2 Queen Beds

Similar properties

Grand Suite | Terrace/patio

Champton Hanoi Hotel

  • Pool
  • Airport transfer
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 512 reviews
The price is £47
includes taxes & fees
7 Apr - 8 Apr
Champton Hanoi Hotel
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
36 Lo Su St, Hoan Kiem, Hanoi, 10000

What's nearby

  • Thang Long Water Puppet Theatre - 2 min walk - 0.2 km
  • Hoan Kiem Lake - 3 min walk - 0.3 km
  • Ngoc Son Temple - 4 min walk - 0.4 km
  • Hang Gai Street - 7 min walk - 0.6 km
  • Hanoi Old Town Night Market - 7 min walk - 0.7 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 39 min drive
  • Hanoi Gia Lam Station - 15 min drive
  • Hanoi Long Bien Station - 17 min walk
  • Hanoi Railway Station - 24 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Bánh Mì Bà Dần - ‬1 min walk
  • ‪Mì, Phở Xào, Cơm Rang - Lò Sũ - ‬1 min walk
  • ‪Food Corner - ‬1 min walk
  • ‪Namaste Hanoi - ‬1 min walk
  • ‪Panorama Restaurant - ‬1 min walk

About this property

Splendid Premium Hotel

Splendid Premium Hotel puts you in a great location, within a short 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in hot stone massages, aromatherapy or reflexology. Other highlights include an indoor pool, a poolside bar and a 24-hour health club.

Languages

English, Vietnamese
VISIBILITY

At a glance

Hotel size

    • 99 rooms
    • Arranged over 14 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Minimum check-in age – 16
    • Check-out time is 11:30 AM

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
    • Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 14 days prior to check-in

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16

Children

    • Free babysitting

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) and wired internet access in rooms

Parking

    • Free on-site valet parking
    • Secured uncovered on-site self-parking (VND 300000 per night)
    • Secured uncovered on-site extended parking (VND 1000000 per week)
    • 24-hours off-site parking within 98 ft (VND 4000000 per night)
    • Street parking available

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free babysitting
  • Cabinet locks
  • Corner guards
  • Stair gate
  • Outlet covers
  • Pushchair

What to do

  • Hiking/biking trails
  • Access to nearby health club

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Bike hire
  • Romance packages

Facilities

  • Built in 2020
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour health club
  • An indoor pool
  • Designer shops on-site
  • Shopping centre on-site
  • Spa services
  • Sauna
  • Steam room
  • Reception hall

Accessibility

  • Lift
  • Lift door width (centimetres): 5
  • Wheelchair-accessible
  • Wheelchair-accessible path to lift
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Low-height worktop and sink
  • Lowered worktop and sink height (centimetres): 25
  • Low-height desk
  • Low desk height (centimetres): 25
  • Low-height bed
  • Low bed height (centimetres): 20
  • Visual fire alarm
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (centimetres): 5
  • Well-lit path to entrance

Room amenities

Be entertained

  • 45-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Wet bar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Day bed
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Bath or shower
  • Rainfall shower heads
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free weekday newspapers
  • Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices)) and free wired Internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water
  • High chair
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Local maps
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages, Thai massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.
MONETIZATION_ON

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 400000 per vehicle (one-way)

Children & extra beds

  • Rollaway beds are available for VND 600000.0 per day

Parking

  • Uncovered self-parking costs VND 300000 per night
  • Uncovered extended parking costs VND 1000000 per week
  • Parking is available nearby and costs VND 4000000 per night (98 ft away; open 24 hours)

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 11:00 AM

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, JCB International
Cashless transactions are available.

Also known as

Silk Queen Grand Hotel Hanoi
Silk Queen Grand Hanoi
Silk Queen Grand
Silk Queen Grand Hotel
Splendid Premium Hotel Hotel
Splendid Premium Hotel Hanoi
Splendid Premium Hotel Hotel Hanoi

Frequently asked questions

Does Splendid Premium Hotel offer free cancellation for a full refund?

Yes, Splendid Premium Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Splendid Premium Hotel?

Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 11:00 AM.

Are pets allowed at Splendid Premium Hotel?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Splendid Premium Hotel?

Yes, there's free valet parking.

Is an airport shuttle service offered by Splendid Premium Hotel?

Yes, an airport shuttle is available. The charge is VND 400000 per vehicle one-way.

What are the check-in and check-out times at Splendid Premium Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 11:30 AM.

What is there to do at Splendid Premium Hotel and nearby?

Have fun during the warmer months with activities such as hiking. Additional recreation nearby includes casino gaming. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour health club and a sauna. Splendid Premium Hotel also has access to a nearby health club.

Are there restaurants at or near Splendid Premium Hotel?

Yes, there's an on-site restaurant.

What's the area around Splendid Premium Hotel like?

Splendid Premium Hotel is located by the river in Old Quarter, a short 3-minute walk from Hoan Kiem Lake and 7 minutes' walk from Hanoi Old Town Night Market.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Splendid Premium Hotel Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent location!
per, 2-night trip

10/10 Exceptional

New years stay with family.
Amazing service, staff is incredible
Mitch, 4-night trip

10/10 Exceptional

Fantastic Manager and Staff and excellent service
Fantastic, friendly staff and Manager Jacky really went above and beyond to ensure our party of 6 were taken care of
Sharon, 4-night trip

10/10 Exceptional

The staff is remarkably helpful, cheerful and friendly
Timothy, 2-night trip

10/10 Exceptional

Great location, excellent staff awesome place to stay. . Food was lovely and it has a great rooftop bar & Swiming pool. Staff were exceptional and a big shout out to Ms Van who is just adorable and all the other reception staff. . I would absolutely recommend this hotel to families travelling to Hanoi.
Quang, 1-night trip

10/10 Exceptional

Great location, quiet rooms and a large and beautiful rooftop pool, delicious breakfast with helpful and friendly staff who did their best to ensure we enjoyed our stay. We will definitely be back.
DONG, 1-night trip

8/10 Very good

Mr Easy and the Team were terrific.
Matthew, 2-night trip

10/10 Exceptional

The staff is absolutely awesome. They are always willing to help us navigate very the busy commerce of Hai noi
Timothy, 1-night trip

10/10 Exceptional

The hotel offers excellent service, with highly attentive and friendly staffs. They always try their best to ensure guests have a comfortable stay. The breakfast is also delicious. I had fantastic experience here. I’m sure that I’ll be back ♥️
Tran, 1-night trip

10/10 Exceptional

I would definitely recommend staying here! It is conveniently located right in the old quarter. Easy for walking around & sight seeing. The hotel staff was extremely helpful with anything we needed. Everything from picking us up from the airport to looking after any tours we wanted to go on, all for a reasonable price. The room was a very nice size with a super comfortable bed. The breakfast buffet was good & had a lot of options. 2 thumbs up! You wont be disappointed if you stay here.
Deanna, 3-night trip

8/10 Very good

What the property lacked in facilities, which they are in the midst of renovating, the staff truly made up for. As we only slept there is was fine for us. The hotel is close to the Old Quarter for easy access for walking and eating. Looking forward to seeing the hotel completed on our next holiday.
Christine, 3-night trip

10/10 Exceptional

Best hotel we stayed in during our trip to Vietnam. Really comfortable bed and breakfast was varied & tasty. Very helpful staff who gave us tips and shared local knowledge to explore hanoi.a big mention to Mr Tony - Customer Services. omg 😲 He was super helpful and went beyond her duties to assist us in a rather happy and memorable stay .
Andie, 1-night trip

10/10 Exceptional

Wow, this hotel has good location, only 1min to Hoan Kiem lake. Their staffs are very nice and friendly. they upgraded my room, a really enjoyable experience. High recommend you should try delicious banh mi next to this hotel. I will come back on my next business trip. Sure
Mia, 1-night trip

10/10 Exceptional

Splendid Premium Hotel is the place to be 5 stars This place is awesome!!! From the time you check in to the time you check out the team led by Mr Lee are amazing. The beds were comfortable and the happy hour drinks at the rooftop bar watching the sunset was definitely a highlight!!! The location is where you want to be, its central to everything . We will be staying here again when my family and I return to Vietnam. Well done and its attachments BIG 5 STARS for me.
giang, 1-night trip

2/10 Poor

Poor, do not believe the photos
Booked the splendid specifically for the pool and spa at the end of a month travelling. The pool doesnt exist advised due to renovation but its still shown in the pictures, the spa is now claimed as a pool but with freezing water, dirty and certainly cant swim. Hotel has absolutely no soundproofing you hear everything. They moved our room after 1st night to a quieter room which was an improvement on exterior noise but you still hear all interior noises. General state is poor, stains, broken shower head, i wont do a full list but it goes on..apart from reception area which is nice. Breakfast mediocre. Not 4 star, by any European standards for sure. Sadly we ended our month trip at our worst hotel of the entire trip.
susan, 3-night trip

10/10 Exceptional

Great hotel in the old quarter . The location of the hotel is amazing. A walking distance from numerous main attraction points . Our room was well-appointed, very comfortable and clean. The bed was perfect with quality linens. Dining room was lovely, great views, plentiful selection for breakfast. A great rooftop bar & Swimming Pool overlooking the city . And the Splendid Premium Hotel really excells with its staff, they were all exceptional, professional and helpful. A beautiful experience.
Quang, 1-night trip

8/10 Very good

Three star hotel value for money
I booked by hotel . Com and it was a four star hotel ! It’s very well located with great staff especially reception and bellboys who are more than helpful ! Unfortunately I booked it for gym and pool ! Pool is not heated and Hanoi was freezing at 13 c and gym is three treadmills ! I think it needs to be put in by hotels com ! I liked the breakfast and staff tried utmost to get me duck breast as rest of meat was pork and beef ! They have a good selection in food ! First room on first floor was very noisy but sizeable and I was changed next day as I couldn’t sleep to another smaller room with enough space to stand only but it had a fridge kettle coffee water all free and the shower head is great ! Location is even better But it’s a three star hotel not four star and I think that needs to be clarified by
Usman, 4-night trip

10/10 Exceptional

I was very satisfied with my stay at Splendid Premium Hotel. The staff’s attitude truly impressed me. They were friendly, attentive, and always ready to assist whenever I needed, from check-in to throughout my stay. The hotel’s location is perfect, right in the city center, making it extremely convenient for getting around and visiting popular attractions. I could easily access various tourist spots without worrying about time or traffic. Additionally, the hotel’s facilities are quite modern and well-maintained, offering a comfortable and pleasant atmosphere. The room was clean, well-equipped, and everything worked perfectly. Overall, if you're looking for a hotel with great service, a central location, and modern facilities, I highly recommend Splendid Premium Hotel.
Tung, 1-night trip

8/10 Very good

Would recommend, some wear and tear
Overall would recommend Splendid Premium Hotel for the quality customer service, the great location, and the solid breakfast. Everyone we encountered from the reception staff to the room cleaners have been incredibly helpful and hard working. The towels were lush and comfortable, beds clean. That said, I think our room (206) was a little sad - it’s a room without a window and no decor, you could see some general wear, and the floors, tub, and toilet could have used some attention to detail - all acceptable, but could have been cleaner. Maybe the other rooms are better. All that said, we would recommend for quality customer service and location alone, with a small heads up to have measured expectations of a hotel with some wear and tear that could use some updating.
2-night trip

8/10 Very good

The rooms are a bit small. But, the staff provided impeccable friendly service that is beyond normal staff. The staff all seemed to be interested in you as a person not a one.time fly-by- night traveler. The only complaint I have is the top Administration who you don’t meet miss calculated room charges and double it, but did not change it. But however, I stayed more nights and did not pay at least I don’t think I was charged.
Timothy, 1-night trip

10/10 Exceptional

Very good location to explore Hanoi
Very nice hotel located close to the pulsary old town. The rooms are sizable and fully equipped with all necesseties. Staff is very friendly and supportive. They assisted us in organizing trips to other sights in northern Vietnam. All went very well and was perfectly managed. We can highly recommend this team. Nice breakfast buffet covering all needs. The vegetarians in our group were all happy.
Philipp, 3-night trip

2/10 Poor

Thomas, 2-night trip

6/10 Good

Ole W, 2-night trip

8/10 Very good

Jimmy, 3-night trip

10/10 Exceptional

Tamkhiet, 1-night trip