Krystal Beach Hotel

3.5 star property
Beachfront hotel in Gordon's Bay with spa, outdoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Krystal Beach Hotel

Marina
Outdoor pool
Meeting facility
Reception
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Gym
  • Airport transfer
  • Bar
  • 24/7 front desk
  • Spa
Main amenities
  • Daily housekeeping
  • Marina
  • On the beach
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Room service
  • Babysitting
  • Conference centre
  • Meeting rooms
For families
  • Children stay free
  • Babysitting (surcharge)
  • Fridge
  • Television
  • Terrace
  • Daily housekeeping
The price is £85
includes taxes & fees
15 Jan - 16 Jan 2025

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About the area

Map
Breakwater Lane, Harbour Island, Gordon's Bay, Cape Town, Western Cape, 7150

What's nearby

  • Harmony Park - 3 min drive
  • Bikini Beach - 7 min drive
  • Lourensford Wine Estate - 12 min drive
  • Vergelegen Wine Estate - 17 min drive
  • Kogel Bay Beach - 29 min drive

Getting around

  • Cape Town (CPT-Cape Town Intl.) - 29 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Gordon's Bay Coffee Cafe - ‬4 min drive
  • ‪On the Go - ‬2 min drive
  • ‪Old Cape Restaurant & Coffee Shop - ‬15 min walk
  • ‪Sunset Bay Spur - ‬2 min drive
  • ‪Checkers - ‬4 min drive

About this property

Krystal Beach Hotel

Krystal Beach Hotel is a great choice for your beach stay in Cape Town. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, facials and manicures and pedicures. Dining choices include 3 restaurants, and the 2 bars/lounges are great places to grab a cold drink. A marina, a fitness centre and a terrace are other highlights. Fellow travellers say great things about the helpful staff.

Languages

Afrikaans, English, French

At a glance

Hotel size

  • 112 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: 1 AM
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–10:30 AM
  • 3 restaurants
  • 2 bars/lounges
  • Coffee/tea in a common area
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)

What to do

  • On the beach

Working away

  • Meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Marina
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Krystal Komfort. Services include facials and manicures and pedicures.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately ZAR 205 for adults and ZAR 105 for children
  • Airport shuttle service is offered for an extra charge of ZAR 550 per vehicle (one-way)

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the spa without adult supervision

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Krystal Beach Hotel Cape Town
Krystal Beach Cape Town
Krystal Beach
Krystal Beach Hotel Hotel
Krystal Beach Hotel Cape Town
Krystal Beach Hotel Hotel Cape Town

Frequently asked questions

Does Krystal Beach Hotel offer free cancellation for a full refund?
Yes, Krystal Beach Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Krystal Beach Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Krystal Beach Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Krystal Beach Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Krystal Beach Hotel?
Yes, an airport shuttle is available. The charge is ZAR 550 per vehicle one-way.
What are the check-in and check-out times at Krystal Beach Hotel?
Check-in start time: 2 PM; check-in end time: 1 AM. Check-out time is 11 AM.
What is there to do at Krystal Beach Hotel and nearby?
Krystal Beach Hotel has 2 bars and a spa, as well as an outdoor pool and a fitness centre.
Are there restaurants at or near Krystal Beach Hotel?
Yes, there are 3 on-site restaurants.
What's the area around Krystal Beach Hotel like?
Krystal Beach Hotel is located on the boardwalk in Gordon's Bay. Popular attractions include Bikini Beach, which is 6 minutes away by car.

Krystal Beach Hotel Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Recommended
Great spot on the Gordon's Bay waterfront about 2km west of city center. Views of Gordon's Bay and False Bay. About 40 minutes from CPT. Comfortable, clean, and friendly
Neil, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sean, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Elizabeth, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mark, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Convenient
Pleasant nice place to stay
Jonathan, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Well worth it - great value for money
I recently stayed at Krystal Beach Hotel and had an amazing experience. The check-in process was easy and quick, making for a stress-free arrival. The hotel offers great value for money, and the room was large, clean, modern, and very comfortable, with an excellent view. The bed and pillows were incredibly comfortable, ensuring a good night's sleep. The shower and bathroom were nice and well-maintained. The hotel is located in a great area with many different restaurant options nearby. The buffet breakfast was superb, and the live piano music created a relaxing and smooth atmosphere. Overall, it was a fantastic stay, and I will definitely visit again!
Chris, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Absolutely amazing stsy. Rooms are clean and neat and the beds are so comfy. Will recommend it to any traveller
Rosemary, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The room did have a few things that needed to be cleaned properly when we arrived, but housekeeping sorted it very quickly. The room and the view was beautiful. I will definitely be staying there again.
Keshni, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cathleen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great 1 night stay
Very nice rooms . Booked the suite and loved it.
Iris, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Rosemary, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

Most Disappointing
A disappointing end to a wonderful trip to SA. Room was on forth floor, no elevator from 3rd to 4th floor. Had to haul our luggage up and down. (other hotels in SA had porter assistance). No hairdryer in the room, requested one from reception it didn't arrive. The television screen had two big white spots - internal lenses broken. Room was the smallest we had in SA. There was an issue with the sewers in the hotel and the underground carpark was flooded with a foul smelling water. Patrons transferred this on their footwear into the lifts which stank for the 3 days we were there. We had a nice meal one evening so invited 3 guests to join us on our final evening. Without doubt this was the worst, most disgusting dinner I have every had in a hotel anywhere in the world. I ordered a pork fillet, I got a lump of uncuttable gristle, on a sloppy gloopy mound with burnt vegetables. I was inclined not to make a fuss to avoid spoiling the evening but my guests noticed I wasn't eating. A weak apology from the manager worsened the situation. An offer of a replacement came too late, the 4 other diners had finished their main courses. Our servers remained courteous throughout, it was not their fault. I would probably not have written this review, except the Krystal doubled down with a weak, wringing hands apology the following morning - My meal was not charged on the bill seemed to be the cure all remedy. Not so Krystal this was a most disappointing event which spoiled our evening and stay.
Sean, 3-night trip
Verified Hotels.com guest review

8/10 Very good

John, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The location, the property and the view surrounding areay
Samuel, 3-night trip
Verified Expedia guest review

10/10 Exceptional

E, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

We had a very nice holiday, staff friendly, polite and helpful. Unfortunately, on our last day the service was very poor (maybe because it was busy). Drinks by the pool took over an hour to arrive, drinks were warm and part of order was missing. Additionally a burger that we had ordered was very very undercooked. The staff did rectify our order but all this took time which was a big shame on our last day.
alyson, 9-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent!!!
Ernst, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Holiday South Africa
Our stay at this hotel was amazing. It was so clean, spacious and the staff were very friendly. Set in the perfect location and our room was overlooking the sea and harbor, with a spacious balcony. This is where i will be staying next time i visit.
catherine, 10-night family trip
Verified Hotels.com guest review

10/10 Exceptional

fab hotel with nice location. Rooms are comfy and the breakfast was spot on
Christopher, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Everything was great apart from the evening meal, service was poor with cold food that was different to the menu
Anthony, 2-night family trip
Verified Expedia guest review

8/10 Very good

Staff was always friendly and helpful, rooms & facilities were amazing.
Santria, 16-night family trip
Verified Expedia guest review

10/10 Exceptional

pedro, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dominic, 7-night trip
Verified Expedia guest review

8/10 Very good

A hidden gem and accidental find but so glad we came here to stay. Outstanding family room, which I felt was incredible value for what we paid. Very clean and comfortable, plentiful toiletries and amazing view. The communal areas of the hotel could have been cleaner but overall was acceptable. Breakfast was the only downfall for the duration of our stay. Very crowded, lack of tables, cutlery, food was sparse. Long waits for the coffee machine/chefs section.
Ruth, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Charley, 11-night trip
Verified Hotels.com guest review