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Sandcastles Beach Resort

3.5 star property
Ocho Rios beachfront resort with spa, outdoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sandcastles Beach Resort

Private beach, white sand, beach bar
Exterior
Comfort Apartment, 1 Bedroom, Kitchen | Living area | Flat-screen TV
Property grounds
View from room

Reviews

5.6 out of 10

Popular amenities

  • Airport transfer
  • Bar
  • Gym
  • Spa
  • Pool
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Outdoor tennis court
  • Beach bar
  • Room service
  • Massage/treatment rooms
  • Babysitting

Feel at home (6)

  • Babysitting (surcharge)
  • Playground on-site
  • Kitchen
  • Private bathroom
  • Separate dining area
  • Separate sitting area
The price is £158
includes taxes & fees
2 Jan - 3 Jan 2025

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, 2 Bedrooms, Kitchen

In-room safe, soundproofing, iron/ironing board, free WiFi

Room, 2 Bedrooms, Kitchen

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
Flat-screen TV
  • 121 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Apartment, 1 Bedroom

Comfort Apartment, 1 Bedroom | In-room safe, soundproofing, iron/ironing board, free WiFi

Comfort Apartment, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
Flat-screen TV
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Apartment, 1 Bedroom, Kitchen

Comfort Apartment, 1 Bedroom, Kitchen | In-room safe, soundproofing, iron/ironing board, free WiFi

Comfort Apartment, 1 Bedroom, Kitchen

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
Flat-screen TV
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Apartment

In-room safe, soundproofing, iron/ironing board, free WiFi

Comfort Apartment

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
Flat-screen TV
  • 836 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Basic Room, 1 Bedroom, Kitchen

In-room safe, soundproofing, iron/ironing board, free WiFi

Basic Room, 1 Bedroom, Kitchen

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
Flat-screen TV
  • 102 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, Kitchen

In-room safe, soundproofing, iron/ironing board, free WiFi

Studio, Kitchen

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
Flat-screen TV
  • 557 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Basic Room, 1 Queen Bed, Kitchen

Basic Room, 1 Queen Bed, Kitchen | In-room safe, soundproofing, iron/ironing board, free WiFi

Basic Room, 1 Queen Bed, Kitchen

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
Flat-screen TV
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Studio

Comfort Studio | In-room safe, soundproofing, iron/ironing board, free WiFi

Comfort Studio

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
Flat-screen TV
  • 93 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Apartment, 1 Bedroom

In-room safe, soundproofing, iron/ironing board, free WiFi

Comfort Apartment, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
Flat-screen TV
  • Sleeps 2
  • 1 King Bed

Similar properties

View from property

Ocean Palms Resort

Pool
Airport transfer
Free WiFi
Restaurant
7.0 out of 10, Good, (165)
The price is £100
includes taxes & fees
13 Jan - 14 Jan 2025
Ocean Palms Resort
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About the area

Map
Main Street, Ocho Rios, St. Ann

What's nearby

  • Turtle Beach - 4 min walk - 0.4 km
  • Ocho Rios Fort - 15 min walk - 1.3 km
  • Mahogany Beach - 17 min walk - 1.5 km
  • Mystic Mountain - 4 min drive - 3.1 km
  • Dunn's River Falls - 6 min drive - 4.3 km

Getting around

  • Ocho Rios (OCJ-Ian Fleming Intl.) - 18 min drive
  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 100 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Restaurants

  • ‪Boulangerie - ‬11 min walk
  • ‪Miss T's Kitchen - ‬14 min walk
  • ‪Cafe Express - ‬3 min walk
  • ‪Mother`s - ‬12 min walk
  • ‪Passage To India - ‬6 min walk

About this property

Sandcastles Beach Resort

Sandcastles Beach Resort puts you within a 10-minute drive of Dunn's River Falls. Guests can grab a bite to eat at the restaurant or visit the spa to be pampered with deep-tissue massages or manicures and pedicures. There's an outdoor pool and a beach bar, and in-room conveniences include fridges and microwaves.

Languages

English

At a glance

Hotel size

  • 40 units

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 5:00 PM
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 7:00 AM - 5:00 PM
  • Front desk staffed during limited hours
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Babysitting*
  • Supervised childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*
  • Shopping centre shuttle*

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6 AM–9 AM
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Room service (limited hours)

Travelling with children

  • Playground
  • Supervised childcare (surcharge)

What to do

  • On a private beach
  • Fitness classes
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Scuba-diving nearby

Working away

  • Business centre
  • Meeting room
  • Conference centre

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Garden
  • Picnic area
  • Terrace
  • 24-hour fitness centre
  • An outdoor pool
  • Full-service spa
  • Outdoor tennis court
  • Massage/treatment rooms

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Fridge
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Oven
  • Cookware, dishes and utensils

More

  • Daily housekeeping
  • In-room safe
  • Cleaning supplies

Special features

Spa

The on-site spa has massage/treatment rooms. Services include deep-tissue massages, Swedish massages, Thai massages and manicures and pedicures.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Cleaning fee: USD 30 per accommodation, per stay
  • Service fee: 10 per cent

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 10 to 20 per person
  • Airport shuttle service is offered for an extra charge of USD 170.00 per vehicle (return)
  • Local area shuttle and shopping centre shuttle services are offered for an extra charge
  • Housekeeping is offered for an extra charge

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Sandcastles Ocho Rios Condo
SandCastles Resort
SandCastles Ocho Rios
Sandcastles Resort Jamaica
Sand Castles Resort Jamaica/Ocho Rios
Sand Castles Ocho Rios
Sand Castles Hotel Ocho Rios
SandCastles Ocho Rios Hotel
SandCastles Hotel
Sandcastles Beach Resort Ocho Rios
Sandcastles Beach Ocho Rios
Sandcastles Resort Ocho Rios
Sandcastles Beach Resort Resort
Sandcastles Beach Resort Ocho Rios
Sandcastles Beach Resort Resort Ocho Rios

Frequently asked questions

Is there a pool at Sandcastles Beach Resort?
Yes, there's an outdoor pool.
Are pets allowed at Sandcastles Beach Resort?
Sorry, pets aren't allowed.
Is parking offered on site at Sandcastles Beach Resort?
Yes, there's free self parking.
Is an airport shuttle service offered by Sandcastles Beach Resort?
Yes, an airport shuttle is available. The charge is USD 170.00 per vehicle return.
What are the check-in and check-out times at Sandcastles Beach Resort?
Check-in start time: 3:00 PM; check-in end time: 5:00 PM. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
What is there to do at Sandcastles Beach Resort and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Sandcastles Beach Resort also has a private beach, a 24-hour fitness centre and spa services, as well as a picnic area and a garden.
Are there restaurants at or near Sandcastles Beach Resort?
Yes, there's an on-site restaurant that offers international cuisine.
Does Sandcastles Beach Resort have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware and a fridge.
Does Sandcastles Beach Resort have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Sandcastles Beach Resort like?
Sandcastles Beach Resort is a short 3-minute walk from Jamaica Beaches and 4 minutes' walk from Turtle Beach.

Sandcastles Beach Resort Reviews

Reviews

5.6

6.0/10

Cleanliness

6.0/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Our apartment was clean and nice 👌 fully equipped. I would definitely stay there again. I also liked how everything outside are in close proximity to the property.
Berchum, 4-night romance trip
Verified Expedia guest review

6/10 Good

Overall i enjoyed my experience but lighting of the rooms could be improved except for the bathroom.
Melvin, 6-night trip with friends
Verified Expedia guest review

2/10 Poor

There was no hot water in the unit. No water coming out of the hot water spigot. Mildew on walls in the unit. I was unable to shower and no staff on site up to noon time to fix the problem.
Paula, 2-night trip with friends
Verified Expedia guest review

6/10 Good

NAKIYA, 3-night trip
Verified Expedia guest review

2/10 Poor

Sherin, 2-night trip
Verified Expedia guest review

4/10 Fair

Sandcastles is in a great location and is a good property if you are looking for something outside of the typical marble resort. The security staff and gate staff were wonderful and personable. The unit we stayed in was awful (some are privately owned and rented, some are owned and rented by the resort. I don't know which one ours was). The kitchen was terrible, very little in the way of cookware and some of the dishes were cracked and broken. There were no glasses available , just plastic that had seen better days. Not even a sharp knife or pair of scissors available. The twin beds only had a sheet, I had to use one of our towels to cover my kids. This was extra annoying as we only got a couple of towels to begin with, which were never replaced because the room was never cleaned. We requested bath mats but they never came. This property has so much potential, it's too bad that our experience was in apartment D7.
Jheanell, 3-night family trip
Verified Expedia guest review

8/10 Very good

Delores, 6-night trip
Verified Hotels.com guest review

6/10 Good

No one knows what is going on. Check in was a nightmare. They didn’t have enough towels and wash clothes in the room.
Coralee, 2-night family trip
Verified Expedia guest review

8/10 Very good

Clive, 3-night trip
Verified Expedia guest review

4/10 Fair

Rose, 7-night trip
Verified Expedia guest review

4/10 Fair

I stayed at the property 11/24 - 27. I have not seen a housekeeper in those 4 days. I had to live with the garbage and dirty linnen. Thank G-d i was alone. The backdoor and windows were closed BUT NOT LOCKED! I didn't realize untill the next day that it was a sliding door. The apartment is on the ground floor. Anyone could have opened the door and window and enter the apartment while i was asleep on Friday night. That is unacceptable!
Eartha, 3-night trip
Verified Expedia guest review

4/10 Fair

I stay at sandcastle in the pass and it was wonderful The property is too old and dirty, mold in bathroom ceiling and dirt by the window. I stayed in A6 , really needs upgrade and redo.
Garnett, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

clean quiet
loraine, 3-night trip
Verified Expedia guest review

2/10 Poor

Stay away
Wouldn’t recommend. Beat up and poor quality. service is even worse. A lot of issues to get on the beach even though it’s right next door. Stay away
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was great, didn't like that my room didn't have a bigger couch or a sleeper couch
Sadian, 7-night trip
Verified Expedia guest review

10/10 Exceptional

DAVID, 3-night trip
Verified Expedia guest review

2/10 Poor

THE CHECK IN AND OUT PROCEDURE WAS AWFUL; THE ROOM WAS DIRTY,HARDLY ANY LIGHT IN THE ROOM, BULBS MISSING. ITEMS MISSINGFROM THE KICHEN THE WOMAN MANAGER AND FRONT DESK STAFF TELL LIES, THERE SHOU'LD BE IN PRISON. THE ROOM IS NOT FIT FOIR A DOG. TRAVELOCITY WI LL GET A BAD REVIEW BECAUSE OF THIS SO CALL HOTEL, VERY NASTY. THE WAS NOT EQUIPT AS ADVERTISED. THE JAMAICA GOVERNMENT SHOULD CLOSED DOWN THIS DIRTY PLACE. I AM TALKING TO MY LAWYER ABOUT REPORTINGF THE MANAGER AND STAFF TO LOCAL GLEANER NEWS PAPER. NO STANDBY GENERATOR, I HAD TOI CUT MY STAY SHORT, I LOST MONEY THE PLACE IS NO GOOD. I WOULD NEVER RECOMMEND THIS PROPERTY TO ANYONE. TRAVELOCI TY SHOULD DROP THEM, BAD REVIEW REGARDS CANUTE SIMPSON
Verified Travelocity guest review

4/10 Fair

The property is convenient to shopping. Housekeeping was unimpressive
Marjorie, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Quiet, however, since there are no elevators, help with our suitcases would be nice
Yvonne, 7-night romance trip
Verified Expedia guest review

2/10 Poor

This place has gone downhill. Should've listened to the transportation driver who shared horror stories from other guests who stayed here.
Verified Orbitz guest review

2/10 Poor

They do not answer calls nor text messages. No housekeeping services at all. Mold on the bathroom ceiling and sink. Missing lightbulbs in every room. Front desk sends messages also withoutaresponse. I will never return.
Verified Orbitz guest review

8/10 Very good

Sadian, 7-night trip
Verified Expedia guest review

10/10 Exceptional

I liked the friendly staff and the convenient location, was right on the beach
Paul, 4-night trip with friends
Verified Expedia guest review

4/10 Fair

Unable to get any assistance with any needs. Staff was not friendly Needed toilet paper and was told manager would send someone. No one ever came. We had to get t paper from our family member who was staying there. Unacceptable. They never removed dirty towels daily even though we were told they would. Staff not friendly
RICHARD, 4-night romance trip
Verified Expedia guest review

2/10 Poor

When we arrived at Sandcastle Resort in the evening, we couldn’t see the property well as it was dark. However, in the morning when i opened the curtains, I realized we hadn’t gotten the ocean view room that we booked, instead, we had a view of the parking lot. I spoke with the young woman at the desk and was told she would have to contact the owner and let the owner know the situation and then call us back; she never called back and the owner never called. When we returned to the desk and asked again about our room (no one at the desk answered our calls), we were told the owner didn’t have any ocean view rooms available. I asked it another owner had an ocean view room and what could be done to remedy the situation; I was told there was nothing they could do. On the third day, we asked to have our room cleaned and the housekeeper (who was lovely) said she never received the message so the room wasn’t cleaned. The bottom line is: customer service was lacking, we didn’t get what we paid for and the cleanliness of the premises was less than desired so Expedia found another property for us. It was not the way we wanted to begin our stay in Jamaica. I would not stay at Sandcastle Resort in the future and I would not recommend It.
Verified Expedia guest review