We loved the front desk guy, Tristen. He was so helpful and personable. We loved the restaurant there. We liked that it was convenient to get to the tram. The AC worked amazing, however, you can never take your key out of the wall/ light socket because it will trip the fuse, and you will have to call down every time to get your AC turned back on. So not very energy efficient. We thought the pictures of the room on the website were misleading. The room is literally a small concrete box with a pretty bed in the middle. The “queen” bed is two beds put together. The toilet is not in it’s own enclosed room, it’s in a makeshift shower stall with an opening at the top and bottom. And finally, just so you know, there is no TV. We didn’t mind that as much, as we are on vacation and doing sightseeing things, however, it’s nice to come to the room at the end of the day and just veg in front of tv and practice our French. We would recommend it, because they were accommodating and the AC rocked, however, be aware of the toilet and TV situation.