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HOTEL MYSTAYS Fuji Onsen Resort

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Hot springs
In-room safe, free WiFi, bed sheets
View from room
In-room safe, free WiFi, bed sheets
View from room

Overview of HOTEL MYSTAYS Fuji Onsen Resort

HOTEL MYSTAYS Fuji Onsen Resort

3.0 star property
Mountain hotel with restaurant, near Fuji-Q Highland

8.8/10 Fabulous

1,001 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Refrigerator
  • Bathtub
The price is £81
Price available on 22/12/2022
Map
Arakura 2654, Fujiyoshida, Yamanashi, 403-0011
Main amenities
  • Daily housekeeping
  • Restaurants
  • Breakfast available
  • 24-hour front desk
  • Air conditioning
  • Vending machine
  • Water dispenser
  • Self-serve laundry
  • Luggage storage
  • Reception hall
For families
  • Children stay free
  • Fridge
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

Getting around

  • Kawaguchiko station - 16 min walk
  • Fujisan station - 22 min walk
  • Fujiyoshida Gekkoji Station - 26 min walk

Restaurants

  • Shuju - 15 min walk
  • Zoo - 16 min walk
  • Hoto Fudo - 17 min walk
  • Sanrokuen - 17 min walk
  • Tempura Ninjia - 17 min walk

About this property

HOTEL MYSTAYS Fuji Onsen Resort

At HOTEL MYSTAYS Fuji Onsen Resort, you'll be a short five-minute drive from Fuji-Q Highland and Lake Kawaguchi. Guests will have free perks such as WiFi and self-parking. Fellow travellers say great things about the overall property condition and comfortable guest rooms.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of Coronavirus Guidelines (Japan)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 159 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • This property's restaurant is open for dinner from 6-8 PM (last order at 7:45 PM).​
  • This property’s breakfast service is available only by reservation and must be requested in advance of arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited
  • Free off-site parking nearby

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–9:30 AM
  • Hosted evening meals daily for a surcharge
  • Restaurant
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2016

Accessibility

  • Lift
  • In-room accessibility (select rooms)

Languages

  • English
  • Japanese

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Tokonoma (alcove)

Special features

Spa

Public bath/onsen services include an indoor mineral hot spring (onsen). The ryokan bathing area is open from 5:00 AM to 11:00 PM.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of JPY 1800 for adults and JPY 900 for children (approximately)
  • Hosted evening meal costs JPY 3600

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Coronavirus Guidelines (Japan) guidelines.

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

This property does not permit guests with tattoos to use the public bathing areas and other public facilities.
The public bath is open from 5-10 AM and 3-11 PM daily.

Also known as

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Frequently asked questions

Does HOTEL MYSTAYS Fuji Onsen Resort offer free cancellation for a full refund?
Yes, HOTEL MYSTAYS Fuji Onsen Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at HOTEL MYSTAYS Fuji Onsen Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at HOTEL MYSTAYS Fuji Onsen Resort?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at HOTEL MYSTAYS Fuji Onsen Resort?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at HOTEL MYSTAYS Fuji Onsen Resort?
You can check in from 3:00 PM - midnight. Check-out time is 11 AM.
What is there to do at HOTEL MYSTAYS Fuji Onsen Resort and nearby?
Recommended spots to visit include Fuji-Q Highland (5-min walk) and Arakurayama Sengen Park (1.4 mi), along with Lake Kawaguchi (1.5 mi) and Kawaguchiko Music Forest Museum (2.9 mi).
Are there restaurants at or near HOTEL MYSTAYS Fuji Onsen Resort?
Yes, there's an on-site restaurant. Nearby restaurants include COCO'S (2 mi).
What's the area around HOTEL MYSTAYS Fuji Onsen Resort like?
HOTEL MYSTAYS Fuji Onsen Resort is a short 5-minute walk from Fuji-Q Highland and 13 minutes' walk from La Ville de Gaspard Et Lisa.

Overall score and ratings

8.8

Fabulous

9.3/10

Cleanliness

8.9/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

Appreciation for the staffs and hotel
Have a wonderful trip and stay. Provided me the requirement I requested. Very happy with all the staffs who friendly toward us. Would like to praise all the staffs.
Joshua Jern Phin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

New Onsen hotel with a nice view of Mt Fuji.
Emily, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great! Worth it!
The experience was amazing! All you need is provided to you when you get there. Loved the onsen.
Jose Miguel, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Great. Happy. Comfortable. Worth.
Benjamin, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

I love the hotel ,super clean and the staff are nice!
Alona, 1-night family trip
Verified Expedia guest review

8/10 Very good

Good
Didi, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Akiko, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Peter, 1-night trip
Verified Expedia guest review

10/10 Exceptional

アメニティが充実していました。
Nomura, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Frances, 1-night trip
Verified Hotels.com guest review