6/10 Good
11 Nov 2024
The hotel is beautiful and it is in a great location. The WiFi was very slow and due to the climate the room had a damp smell. The service was great until the very end, when the concierge tried to convince us not to take a bus to our next destination because it was too dangerous. The staff had also told us that there would be a taxi waiting outside the hotel all the time, but when we tried to leave there was no taxi available. The concierge spent 10 minutes telling us to take a private car, and when he finally called a taxi it took another 15 minutes to arrive, which made us miss our bus. A disappointing end to what was otherwise a lovely stay.
Emily
Emily, 2-night family trip
Verified Hotels.com guest review