See all properties

Hotel Palace Puebla

3.0 star property
Hotel with restaurant, near Zócalo de Puebla

Choose dates to view prices

Photo gallery for Hotel Palace Puebla

Hallway
Front of property
Interior entrance
1 bedroom, desk, laptop workspace, iron/ironing board
Standard Room, 2 Double Beds | 1 bedroom, desk, laptop workspace, iron/ironing board
Located near Puebla Cathedral, Hotel Palace Puebla offers an artistic retreat. Discover the art gallery, indulge in shopping on site, or enjoy a drink at the bar. With free in-room WiFi and concierge services to help you plan your day.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Free parking
  • Non-smoking
  • 24/7 front desk
  • Free WiFi
  • Restaurant

Main amenities (10)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Room service
  • 24-hour front desk
  • Front desk safe
  • Concierge services
  • Free newspapers in the lobby
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Lift
  • Free self-parking
  • Hairdryer

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | 1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds

Highlights

Flat-screen TV
Fan
Separate bedroom
Hairdryer
Private bathroom
Satellite channels
Laptop workspace
Mobile key entry
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed

Highlights

Flat-screen TV
Fan
Separate bedroom
Hairdryer
Private bathroom
Satellite channels
Laptop workspace
Mobile key entry
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Standard With View | Premium bedding, in-room safe, desk, soundproofing

Collection O Hotel Del Portal, Puebla

  • Parking available
  • Free WiFi
  • Restaurant
  • Bar
8.0 out of 10, Very good, 877 reviews
Collection O Hotel Del Portal, Puebla
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
2 ORIENTE NUMERO 13, Puebla, PUE, 72000

What's nearby

  • Zócalo de Puebla - 2 min walk - 0.2 km
  • Puebla Cathedral - 3 min walk - 0.3 km
  • Puebla Convention Center - 8 min walk - 0.8 km
  • Centro Expositor - 5 min drive - 2.7 km
  • Angelopolis Commercial Center - 7 min drive - 5.6 km

Getting around

  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 43 min drive
  • Puebla–Cholula Tourist Train Terminal - 22 min walk

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Hotel Royalty Centro - ‬2 min walk
  • ‪Antigua Taqueria la Oriental - ‬2 min walk
  • ‪El Globo - ‬2 min walk
  • ‪Antigua Taquería la Oriental - ‬2 min walk

About this property

Hotel Palace Puebla

Hotel Palace Puebla offers a great location, putting you within a short 10-minute walk of Zócalo de Puebla and Puebla Cathedral. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. This Colonial hotel is also within a short drive of Cuauhtemoc Stadium and Angelopolis Commercial Center.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 60 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 6:00 PM
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 7:30 AM–noon
  • Restaurant
  • Bar/lounge
  • Private dining
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Free newspapers in reception
  • Luggage storage
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1970
  • Safe-deposit box at front desk
  • Art gallery on-site
  • Shopping centre on-site
  • Colonial architecture

Accessibility

  • Lift
  • Lift door width (centimetres): 79
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible restaurant
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 66
  • Front entrance ramp
  • Accessible bath
  • Lever door handles
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Fan
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Mobile key entry

Fees & policies

Optional extras

  • To-go breakfast is offered for an extra charge of approximately MXN 100 to 250 for adults and MXN 100 to 250 for children

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Hotel Palace Puebla
Palace Puebla
Hotel Palace
Hotel Palace Puebla Hotel
Hotel Palace Puebla Puebla
Hotel Palace Puebla Hotel Puebla

Frequently asked questions

Does Hotel Palace Puebla offer free cancellation for a full refund?

Yes, Hotel Palace Puebla does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Palace Puebla?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Hotel Palace Puebla?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Hotel Palace Puebla?

Check-in start time: 2:00 PM; check-in end time: 6:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.

What is there to do at Hotel Palace Puebla and nearby?

Recommended spots to visit include Zócalo de Puebla (2-min walk) and Puebla Cathedral (7-min walk), along with Puebla Convention Center (8-min walk) and Fort Loreto (1.3 mi).

Are there restaurants at or near Hotel Palace Puebla?

Yes, there's an on-site restaurant.

What's the area around Hotel Palace Puebla like?

Hotel Palace Puebla is in Puebla Historic Center, a short 2-minute walk from Zócalo de Puebla and 7 minutes' walk from Puebla Cathedral.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hotel Palace Puebla Reviews

Reviews

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Room
Location
Water

Reviews

10/10 Exceptional

Good place to stay.
Jose Luis, 6-night trip

4/10 Fair

I just stayed one night because it didn't worth the money that i paid, and i was planning to stay 5 nights , no recommend
Francisco, 5-night trip

10/10 Exceptional

Excellent
Maria, 2-night trip

10/10 Exceptional

Close to all and a very good price

I speak Spanish, I sensed many staff did not. It was nice to have the restaurant. My room had a fan and I used it every day. It would not cost much for the hotel to put them over the beds. On Friday, Sat all the people came from Mexico city. They were lively but respectful, you could sleep. The bed was firm but comfortable. T.V reception was not good. The towels were 100 cotton very nice. The elevator was fast.
Elizabeth, 4-night trip

8/10 Very good

Ok
Augusto, 1-night trip

10/10 Exceptional

¡Recomendable!

Es una muy buena opción de hospedaje, céntrico, higiénico y tranquilo.
Luis, 1-night trip

10/10 Exceptional

Gladys, 2-night trip

6/10 Good

Servicio medio

La cama y cojines estaban incomodos, la limpieza no era tan buena, quería sábana extra y me dijeron que las tenian contadas, el baño si era limpio y la ubicación muy buena, sin embargo considero que existes otras opciones mejores por el mismo precio
karina, 3-night trip

8/10 Very good

Ana Paula, 2-night trip

2/10 Poor

Bien, pero desagradables vecinos

Muy amables, excelente ubicación, lugares cerca, pero las habitaciones no cuentan con ventilador y tienen que abrir las ventanas, por lo tanto todo el ruido de los otros cuartos es muy molesto y no termina en toda la noche
Jesus, 2-night trip

6/10 Good

Marisela, 1-night trip

10/10 Exceptional

Todo muy bien
Manuel, 1-night trip

6/10 Good

Luis, 1-night trip

10/10 Exceptional

Pedro, 1-night trip

10/10 Exceptional

Me encantó excelente atención e instalaciones
Luis David, 1-night trip

10/10 Exceptional

Margarito, 1-night trip

6/10 Good

Pamela, 1-night trip

2/10 Poor

Karla, 3-night trip

10/10 Exceptional

Todo muy bien, cómodo, buenas instalaciones y el servicio a la habitación estupendo. El único detalle que quisiera destacar es que la señal de Wi-fi es un poco lenta y con poca cobertura
Jose Maria, 3-night trip

8/10 Very good

Betsabé, 2-night trip

10/10 Exceptional

Erik, 1-night trip

10/10 Exceptional

Tardo mas de media hora para salir agua caliente en la regadera
Urbano Morales, 1-night trip

8/10 Very good

En términos generales es promedio nada del otro mundo
Deneb, 2-night trip

10/10 Exceptional

Es muy tranquilo, el servicio y atención muy bien, un lugar muy bonito
Christian, 1-night trip

10/10 Exceptional

Excelente servicio!!
VERONICA ISAIAS, 2-night trip