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Era Cruises

5.0 star property
Ha Long cruise with spa and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Era Cruises

Outdoor pool
Interior detail
Garden Sea Family Suite, Balcony | In-room safe, blackout curtains, soundproofing, bed sheets
Front of property
Era President Suite | Living room | TV

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Airport transfer
    Airport transfer
  • Non-smoking
    Non-smoking
  • Free breakfast
    Free breakfast
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Full-service spa
  • 24-hour fitness centre
  • 24-hour room service
  • Massage/treatment rooms
  • Meeting rooms
  • Airport pick-up service
  • Area shuttle
  • Cruise ship terminal shuttle
  • Terrace
  • 24-hour front desk
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
The price is £240
includes taxes & fees
2 Dec - 3 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Connecting Suite, Private Balcony

In-room safe, blackout curtains, soundproofing, bed sheets

Connecting Suite, Private Balcony

Highlights

Balcony
Soundproofed
Air conditioning
TV
Separate bedroom
Blackout curtains
Bidet
Shower/bath combination
  • 90 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Era President Suite

Era President Suite | Living area | TV

Era President Suite

Highlights

Balcony
Soundproofed
Air conditioning
TV
Separate bedroom
Blackout curtains
Bidet
Shower/bath combination
  • 74 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Sea Family Suite, Balcony

Garden Sea Family Suite, Balcony | In-room safe, blackout curtains, soundproofing, bed sheets

Garden Sea Family Suite, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
TV
Separate bedroom
Blackout curtains
Bidet
Shower/bath combination
  • 55 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Deluxe Triple Room

View from room

Deluxe Triple Room

Highlights

Balcony
Soundproofed
Air conditioning
TV
Blackout curtains
Bidet
Shower/bath combination
Private bathroom
  • 45 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for King Terrace Suite

King Terrace Suite | In-room safe, blackout curtains, soundproofing, bed sheets

King Terrace Suite

Highlights

Balcony
Soundproofed
Air conditioning
TV
Separate bedroom
Blackout curtains
Bidet
Shower/bath combination
  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Suite, Balcony

In-room safe, blackout curtains, soundproofing, bed sheets

Terrace Suite, Balcony

Highlights

Terrace
Soundproofed
Air conditioning
TV
Separate bedroom
Blackout curtains
Bidet
Shower/bath combination
  • 47 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds

View all photos for Royal Suite, Terrace

Royal Suite, Terrace | In-room safe, blackout curtains, soundproofing, bed sheets

Royal Suite, Terrace

Highlights

Balcony
Soundproofed
Air conditioning
TV
Separate bedroom
Blackout curtains
Bidet
Shower/bath combination
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Minibar, desk, laptop workspace, blackout curtains

Venus Halong Cruises

Pool
Free breakfast
Spa
Airport transfer
9.0 out of 10, Wonderful, (11)
The price is £323
includes taxes & fees
29 Nov - 30 Nov
Venus Halong Cruises
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About the area

Map
No 26, Terminal 2, Lot 2 Tuan Chau Port, Ha Long, Quang Ninh

What's nearby

  • Tuan Chau Beach - 9 min walk - 0.8 km
  • Dolphin Club - 10 min walk - 0.9 km
  • Tuan Chau Amphitheater - 10 min walk - 0.9 km
  • Ha Long Night Market - 10 min drive - 9.1 km
  • Ha Long International Cruise Port - 16 min drive - 14.1 km

Getting around

  • Haiphong (HPH-Cat Bi) - 46 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 144 min drive
  • Ga Ha Long Station - 15 min drive
  • Cai Lan Station - 18 min drive
  • Cang Cai Lan Station - 20 min drive
  • Airport pickup service
  • Area shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)

Restaurants

  • ‪Bunny’s - ‬8 min walk
  • ‪Magnolia Restaurant - ‬11 min drive
  • ‪Ẩm Thực Làng Chài Hạ Long - ‬11 min drive
  • ‪Diamond Restaurant - ‬10 min drive
  • ‪E-Coffee Trung Nguyên Marina Hotel - ‬11 min drive

About this property

Era Cruises

Located near a train station, Era Cruises is a great choice for a stay in Ha Long. Guests can be pampered with facials at the spa and grab a bite to eat at the restaurant. Other highlights at this luxurious cruise ship include 2 bars/lounges, a 24-hour fitness centre and a terrace. Fellow travellers say great things about the helpful staff.

Languages

English, Vietnamese

At a glance

Hotel size

  • 18 cabins

Arriving/Leaving

  • Check-in start time: 11:30 AM; check-in end time: noon
  • Minimum check-in age – 18
  • Check-out time is 9:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must transfer via Shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
  • This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Guests must contact this cruise ship 3 days in advance to arrange transportation from Hanoi- Old Quarter, which is 2.5 hours away by car. A roundtrip daily transfer from Hanoi to Hai Phong departs at 9:30 AM, for a fee of USD 40 per passenger. Following the cruise, a van will transport guests back to Hanoi.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Local laws may restrict unmarried guests from sharing a room

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Parking

  • On-site parking is limited

Transfers

  • Airport pick-up from 7:30 AM to 10:00 AM*
  • Cruise terminal shuttle*

Off-site

  • Area shuttle within 160 kilometres*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 6:00 AM–7:00 AM
  • 2 bars/lounges
  • Restaurant
  • Barbecue grills
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

What to do

  • Kayaking
  • Fishing
  • Hiking/biking trails nearby
  • Boat tours nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • 24-hour fitness centre
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Jetted
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include facials and body treatments.

Dining

On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Christmas Eve (24 December) gala dinner per adult: VND 1362000.00

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 940000 per vehicle
  • Cruise ship terminal shuttle service is offered for an extra charge
  • Local area shuttle service is offered for an extra charge

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Children age 5 to 12 sharing a cabin with 2 adults are charged 50% of the adult rate (limited to 1 child per cabin); and 2 children age 12 and younger sharing a private cabin are charged 75% of the full cabin rate. Children age 13 and older must occupy a separate cabin and are charged the full cabin rate.

Also known as

Era Cruises Boat Hai Phong
Era Cruises Hai Phong
Era Cruises Cruise
Era Cruises Ha Long
Era Cruises Cruise Ha Long

Frequently asked questions

Does Era Cruises offer free cancellation for a full refund?
Yes, Era Cruises does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Era Cruises?
Sorry, pets aren't allowed.
Is parking offered on site at Era Cruises?
Yes. Parking spaces may be limited.
Is an airport shuttle service offered by Era Cruises?
Yes, a shuttle from the airport to the hotel is available from 7:30 AM to 10:00 AM. The charge is VND 940000 per vehicle.
What are the check-in and check-out times at Era Cruises?
Check-in start time: 11:30 AM; check-in end time: noon. Check-out time is 9:30 AM.
What is there to do at Era Cruises and nearby?
Have fun with on-site activities such as kayaking and fishing. Indulge in a treatment at the spa and enjoy other amenities such as 2 bars and a 24-hour fitness centre. Era Cruises also has spa services.
Are there restaurants at or near Era Cruises?
Yes, there's an on-site restaurant that offers local and international cuisine.
Does Era Cruises have rooms with private hot tubs?
Yes, each room has a jetted bath.
Does Era Cruises have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Era Cruises like?
Era Cruises is a short 9-minute walk from Tuan Chau Beach and 10 minutes' walk from Tuan Chau Amphitheater.

Era Cruises Reviews

Reviews

9.2

Wonderful

9.0/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent cruise with attentive crew.
Excellent trip!! The crew were great, especially Vinnie! Would highly recommend this cruise for two nights.
Scott, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great cruise of halong bay with amazing views. Boat is beautiful with a 5 star staff who go above and beyond. Would highly recommend this trip
Michael, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Stuart, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Woon Chooi, 1-night trip
Verified Hotels.com guest review

6/10 Good

Older cruise
Gaganjot, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Andrew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great fun on the Era boat!
The boat cruise was a fantastic experience for us. We were impressed by the professionalism and kindness of the crew and manager, who went out of their way to accommodate our needs and preferences. The food was amazing and abundant, and the activities were entertaining and diverse. We loved the views, and the atmosphere. The only minor drawback was that some of the hotel amenities were a bit outdated and damaged. For example, the shower glass was cracked and he refrigerator in our room was malfunctioning. I would still highly recommend this boat cruise to anyone who is looking for a fun and memorable vacation.
ZOHAR, 2-night trip
Verified Hotels.com guest review

6/10 Good

We really wanted to try a stay in Halong Bay for our trip and booked this cruise. However, our room was a little damaged. We had two twin beds, and one of the ottomans at the end of the bed had a massive yellow stain on it. In addition, one of the windows in our room had a long crack in it (it was probably around 4 feet long total and spanned most of the width of the window). Lastly, when we came in our AC wasn't working at all. Other than our room, the cruise felt very rushed and the food was plated / presented really well, but the quality of food was really low. Lots of chewy, poorly cooked meats. Our guide for the trip was fantastic and very outgoing, and loved his energy. However, everything else felt lack luster. In regards to travel, the schedule was not clearly communicated before the trip - we thought we would disembark around 930am and return to Hanoi around 1230pm, however we didn't dock at the marina again until 12pm. The shuttle service they provide to and from the marina also stops at a different, local place for a "bathroom break" for 30 minutes where it feels forced for tourists to buy souvenirs / food. This happened to us both on the way there and on the way back. Lastly, if you sit outside, you will be harassed by locals on boats trying to sell you snacks, drinks, etc. It was constant. Overall, we wouldn't book this cruise again. We would want to do 2 nights instead of 1, and try out a different cruise to see how the quality and experience might compare.
Sydney, 1-night trip with friends
Verified Expedia guest review

6/10 Good

It Was Just Okay, Not The Best.
I would not say it is a luxurious cruise. No swimming pool on the deck, and food selection is quite scarce especially for us, Muslims. The arrangement is not synchronized. I had been dealing with tons of emails before the departure and when I arrived, they still got my name wrong. The lead tour, Duck could have been slightly nicer (found him to be fierce and sometimes rude when asked more questions). The program and activities were a little bit boring. Took us swimming and kayaking in a dirty part of the ocean. My towel got stained during the trip, and when asked for a new towel from the guide, Andrew, he refused to lend another with an excuse only one towel for one guest (although there were only 5 people in our group and they had around 40 towels on the boat). Viet Hai Village was the only fun thing on the trip. People who only stay for 1 night will not do Viet Village and the Bat Cave is really boring. I found a one-night itinerary is a bit too rushing though. The only thing I liked was the bathtub with jacuzzi inside my room by the glass window. Other than that, it was just okay and it was not a great experience for me.
Alias, 2-night trip
Verified Hotels.com guest review

6/10 Good

Service was good. Rooms are big and spacious. Food, cleanliness & A/C units definitely need improvement.
Rosanna, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good experience
Overall the stay was good, the cruise has less Vegetarian food options and the rooms had no internal telephone connection.
Ajay, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Fraser, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Thanks Expedia for the opportunity to participate in this cruise 🚢. Excellent choice
James, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Around the property was wet , the cruise was very nice great staff , delicious food and Halong Bay unique place. The only unexpected unmentioned was the transfer by boat from the terminal to the ship and back again after the cruise. Was bout 45 minutes each way on the slowest launch ever , no kidding we got passed by at least a dozen other launches making transfers . Dats it
Arthur, 1-night romance trip
Verified Expedia guest review

8/10 Very good

I found two cockroaches in my room. It was awful.
Waka, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Fantastic boat
Certainty one of the nicest boats on the water... the room is gigantic with separate jacuzzi tub... food was good but the modern clean boat was the star of the show... highly recommend
michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Out of 600 odd options in Halong Bay we chose Era cruises. From Hanoi to Halong Bay and the cruise, everything was very well organised by Mr Duc and his team, It is an experience to remember. Team at Era cruise were so very helpful all along. The room itself was outstanding.
Verified Expedia guest review

10/10 Exceptional

What amazing trip on Era, the host Duc was awesome, knowledgeable and fun, his staff were so friendly and helpful, the food was terrific form start to finish, the room we had was 5 star and the views from it were memorable
Grant, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

A very pleasant cruise on Era
Great staff and great meals throughout our the cruise. Great time kayaking and seeing the caves. We had a great time on Era Cruise
john, 1-night trip
Verified Hotels.com guest review

6/10 Good

Just ok. Pictures are not accurate. Service is good
Cordelia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marianne, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mr. Lee and his staff went above and beyond my expectations and hospitality experience. I’m finding that in just about any facility here in Vietnam, the level of excellence is slightly degraded, but only slightly. We had an incredible, beautiful room, and despite the lack of time our experience was filled with excursions and Activities keeping us busy for the full 24 to 30 hours we were with them. I would highly recommend anybody who wants the most luxurious and immense room with a Jacuzzi bathtub to melt your trip fatigue away from, book two nights with Era cruises. I can’t recommend them anymore than I already have for the experience, and the scenery was unmatchable. Thank you again, Mr. Lee and his staff.are definitely an A1 in my book. Bravo, bravo, bravo Steven and Jinsuk. 🙌👏🙌👏🙌
Steven, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Era Cruises is Good
Wonderful and manager Mr. Lee works hard and detail person. Whole teams is friendly.
lingyun, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very friendly staffs.
Yan, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

I went to Ha Long Bay on 1st December with my wife and we stayed in Era Cruise for 2 days 1 night. The overall experience was very good and was worth the price we payed. I must say that Era Cruise’s staff are remarkably skilled. We literally loved the hospitality. A special thanks to the two lovely ladies on reception at the night of 1st December 2022(Lee and Hoang), they literally walked an extra mile and helped me and my wife during the tough time. During the entire trip I saw them radiating positive vibes. The overall cruising experience was good. The first lunch that was served was superb. However, I was amazed by the staff, they were super helpful. Thank you for the lovely service Era Cruises! Special thanks to Lee and Hoang(Hopefully I am using the right names)
Verified Expedia guest review