Four Points by Sheraton Auckland

Luxury hotel with restaurant, near University of Auckland

Choose dates to view prices

Sat 29 Nov
Fri 5 Dec
November 2025
19
December 2025
1 bedroom, premium bedding, minibar, in-room safe
Serves lunch and dinner
Suite, 2 Bedrooms, Tower (View) | Living area | 43-inch TV with digital channels, streaming services
Lobby
Suite, 2 Bedrooms, Tower (View) | Private kitchen | Mini-fridge, coffee/tea maker, electric kettle
In the heart of Auckland, Four Points by Sheraton Auckland offers a warm welcome with its coffee shop and garden oasis. Savor international flavors at Queen's Head Bar & Eatery, stay connected with in-room WiFi, or unwind at the 24-hour gym. Guests rave about the helpful staff and prime location.
Wonderful

Popular amenities

  • Bar
  • Electric vehicle charging point
  • Gym
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
  • 2 meeting rooms
  • 24-hour front desk
  • Garden

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
£86
includes taxes & fees
30 Nov - 1 Dec

Why we love this property

Diverse culinary choices
This hotel boasts a restaurant featuring local and international cuisine, a cafe, and a bar. Buffet breakfast includes vegan and vegetarian options.
Luxury sleep retreat
Wrapped in cosy dressing gowns, guests drift off on premium bedding behind blackout drapes. A minibar awaits, with 24-hour room service for midnight cravings.

Room options

Showing 10 of 10 rooms
Free toiletries, hair dryer, bathrobes, slippers
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Non Smoking

Excellent

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Separate bedroom
Premium bedding
  • 23 sq m
  • Sleeps 2
  • 1 King Bed
Room, 2 Single Beds | Bathroom | Free toiletries, hair dryer, bathrobes, slippers
Room, 2 Single Beds | 1 bedroom, premium bedding, minibar, in-room safe
Room, 2 Single Beds | 1 bedroom, premium bedding, minibar, in-room safe
Room, 2 Single Beds | 1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Single Beds

Very good

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Separate bedroom
Premium bedding
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds
Free toiletries, hair dryer, bathrobes, slippers
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Non Smoking

Very good

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Separate bedroom
Premium bedding
  • 23 sq m
  • Sleeps 2
  • 1 King Bed
Free toiletries, hair dryer, bathrobes, slippers
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Non Smoking, Corner

Exceptional

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Sofa bed - single
Premium bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
Free toiletries, hair dryer, bathrobes, slippers
Room, 2 Queen Beds, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe
Room, 2 Queen Beds, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe
Room, 2 Queen Beds, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Queen Beds, Non Smoking

Very good

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Separate bedroom
Premium bedding
  • 36 sq m
  • Sleeps 3
  • 2 Queen Beds
Free toiletries, hair dryer, bathrobes, slippers
View from room
Room, 1 King Bed, Non Smoking, Tower | 1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Non Smoking, Tower

Exceptional

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Separate bedroom
Premium bedding
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed
City view
1 bedroom, premium bedding, minibar, in-room safe
Studio, 1 King Bed, Non Smoking, City View (Balcony) | 1 bedroom, premium bedding, minibar, in-room safe
Studio, 1 King Bed, Non Smoking, City View (Balcony) | 1 bedroom, premium bedding, minibar, in-room safe

Studio, 1 King Bed, Non Smoking, City View (Balcony)

Exceptional

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed
Suite, 1 King Bed, Non Smoking | View from property
1 bedroom, premium bedding, minibar, in-room safe
Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 King Bed, Non Smoking

Very good

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
Dishwasher
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed
City view
Suite, 2 Bedrooms, Tower (View) | Living area | 43-inch TV with digital channels, streaming services
Suite, 2 Bedrooms, Tower (View) | 1 bedroom, premium bedding, minibar, in-room safe
Suite, 2 Bedrooms, Tower (View) | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 2 Bedrooms, Tower (View)

Exceptional

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
  • 90 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Double Beds
Free toiletries, hair dryer, bathrobes, slippers
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Non Smoking, Tower

Exceptional

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Premium bedding
Blackout curtains
Sofa bed
  • 23 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
396 Queen Street, Auckland, Auckland, 1010

What's nearby

  • Queen Street Shopping District - 1 min walk - 0.0 km
  • Auckland Town Hall - 2 min walk - 0.2 km
  • University of Auckland - 3 min walk - 0.3 km
  • Sky Tower - 8 min walk - 0.7 km
  • SkyCity Casino - 8 min walk - 0.7 km

Getting around

  • Auckland (AKL-Auckland Intl.) - 26 min drive
  • Auckland Remuera Station - 5 min drive
  • Auckland Britomart Station - 15 min walk
  • Auckland Grafton Station - 24 min walk
  • Gaunt Street Tram Stop - 21 min walk
  • Halsey Street Tram Stop - 23 min walk
  • The Strand Station - 23 min walk

Restaurants

  • ‪Q Theatre - ‬1 min walk
  • ‪Hà Nội Eatery - ‬2 min walk
  • ‪Nando’s - ‬2 min walk
  • ‪Tanuki Sushi & Sake Bar - ‬1 min walk
  • ‪Kangnam Station - ‬2 min walk

About this property

Four Points by Sheraton Auckland

When you stay at Four Points by Sheraton Auckland, you'll be in a fantastic location, only a five-minute walk from Queen Street Shopping District and University of Auckland. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Queen's Head Bar & Eatery, which serves local and international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge and a garden. The helpful staff and location get great marks from fellow travellers.

At a glance

Hotel size

    • 255 rooms
    • Arranged over 20 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • The property charges 2.75 per cent for credit card payments
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • On-site parking only available on request
    • Secured covered on-site valet parking (NZD 60 per night; includes in/out privileges)
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Bike rentals nearby
  • Rafting nearby
  • Downhill skiing nearby
  • Surfing/body boarding nearby

Working away

  • 24-hour business centre
  • 2 meeting rooms
  • Computer station
  • Conference space (2045 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1987
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • 24-hour fitness centre
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 890
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Front entrance ramp
  • Closed-captioned TV
  • Lowered view port in door
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (centimetres): 800
  • Well-lit path to entrance

Room amenities

Be entertained

  • 43-inch TV
  • Premium digital channels
  • Streaming services

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Mini fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Mobile key entry

Special features

Dining

Queen's Head Bar & Eatery – This restaurant specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
The Churchill – This bar specialises in international cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately NZD 39 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 2.75 per cent

Children & extra beds

  • Rollaway beds are available for NZD 60.0 per night

Parking

  • Covered valet parking costs NZD 60 per night with in/out privileges
  • Guests must contact this property in advance to reserve on-site parking
  • Parking height restrictions apply

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Also known as

Four Points Sheraton Auckland Hotel
Four Points Sheraton Auckland
Four Points By Sheraton Auckland New Zealand
Four Points by Sheraton Auckland Hotel
Four Points by Sheraton Auckland Auckland
Four Points by Sheraton Auckland Hotel Auckland

Frequently asked questions

Does Four Points by Sheraton Auckland offer free cancellation for a full refund?

Yes, Four Points by Sheraton Auckland does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Four Points by Sheraton Auckland?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Four Points by Sheraton Auckland?

Yes. Valet parking costs NZD 60 per night. Electric car charging is available.

What are the check-in and check-out times at Four Points by Sheraton Auckland?

Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.

Is there an on-site casino at Four Points by Sheraton Auckland?

No, this hotel doesn't have a casino, but SkyCity Casino (10-min walk) is nearby.

What is there to do at Four Points by Sheraton Auckland and nearby?

During the winter, enjoy nearby recreation such as downhill skiing and return when the snow melts for cycling and rafting. Enjoy amenities such as a 24-hour fitness centre and a garden.

Are there restaurants at or near Four Points by Sheraton Auckland?

Yes, Queen's Head Bar & Eatery offers local and international cuisine.

What's the area around Four Points by Sheraton Auckland like?

Four Points by Sheraton Auckland is in Auckland Central Business District, a short 9-minute walk from Sky Tower and 3 minutes' walk from University of Auckland. Travellers love the hotel's prime location.

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Four Points by Sheraton Auckland Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Location

9.2

Staff & service

8.8

Eco-friendliness

9.2

Property conditions & facilities

What guests liked

  • Breakfast was consistently great, with many guests praising the quality and variety of the buffet options. (15 reviews)
  • The property's restaurant served exceptional food and catered to various dietary needs with great flexibility. (4 reviews)
  • Parking was very easy and convenient for guests. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staffRoomLocationBreakfastRestaurantBedViewBathroomLobbyWater

8/10 Very good

Nice room, central location and good breakfast
Steffen, 2-night trip

10/10 Exceptional

Friendly and helpful staff.
Vanessa, 5-night trip

10/10 Exceptional

Excellent Service

Very impressive service by all the staff we encountered. Central location which was ideal for us. Well appointed hotel, comfortable and all amenities provided. Highly recommend
Sarah, 3-night trip

10/10 Exceptional

Good location
Mohit, 2-night trip

10/10 Exceptional

Was great location perfect for the show we were going to
Niki, 1-night trip

8/10 Very good

Modern hotel close to the Sky Tower and Auckland University of Technology. Good breakfast.
Catarina, 2-night trip

10/10 Exceptional

Nice easy place to stay.
Michael, 2-night trip

10/10 Exceptional

Great location easy to get around
Adrian, 1-night trip

10/10 Exceptional

Great hotel in great location!
Iwona, 1-night trip

8/10 Very good

Nice hotel, friendly staff, good breakfast. Close walk to major tourist areas.
2-night trip

10/10 Exceptional

It's a comfortable stay. Cleanliness is good. There's a rooftop bar with a good view of the city. Only thing I didn't enjoy was having to pay for parking in addition to the hotel fee.
Buddhika, 5-night trip

10/10 Exceptional

Great place to stay
Darren, 1-night trip

10/10 Exceptional

The hotel was wonderful and the employees were so friendly!!
Thomas, 4-night trip

10/10 Exceptional

Safe to walk around town.
Reeta, 4-night trip

10/10 Exceptional

good place too stay to catch a cruise
christopher, 1-night trip

10/10 Exceptional

Loved the place
HARINDER, 2-night trip

8/10 Very good

Great location. Walkable to shops and restaurants
Evelyn, 1-night trip

10/10 Exceptional

Very kind and professional staff. Great breakfast!
Patricia, 4-night trip

8/10 Very good

Location, good staff
Lorne, 1-night trip

10/10 Exceptional

Staff excellent, friendly and very helpful at reception. Rooms very clean, comfortable beds.
Dale, 1-night trip

10/10 Exceptional

Great stay
Caden, 11-night trip

8/10 Very good

This was a great place to stay.
Kylie, 2-night trip

10/10 Exceptional

the staff was especially helpful and accommodating
quenta, 2-night trip

8/10 Very good

Enjoyed the stay,staff were friendly and inviting,room was very nice and tidy.
ILMARS, 1-night trip

10/10 Exceptional

A wonderful hotel with excellent friendly and helpful staff. Within walking distance of the main attractions and shopping areas. Fabulous breakfast and entertainment on some evenings eg The quiz!
Hilary, 3-night trip