Hotel Xcaret Mexico - All Parks / All Fun Inclusive, near Cenote Santa Cruz and Xcaret Eco Theme Park, offers a tropical getaway with 10 outdoor pools and a children's pool. Unwind on the white sand beach or indulge in deep-tissue massages at the spa. Guests rave about the helpful staff.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Airport transfer
Pool
Pet-friendly
Bar
Free breakfast
Free parking
Main amenities (12)
Daily housekeeping
On the beach
11 restaurants and 2 poolside bars
14 bars/lounges and 2 swim-up bars
Full-service spa
10 outdoor pools
Free airport shuttle
24-hour fitness centre
Outdoor tennis court
Sauna
Steam room
Free use of bicycles
Feel at home (6)
Supervised childcare (surcharge)
Children's pool
Playground on-site
Sofa bed
Private bathroom
Separate bedroom
The current price is £612
£612
includes taxes & fees
6 Apr - 7 Apr
Room options
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Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, QROO, 77710
What's nearby
Xenses Park - 15 min walk - 1.3 km
Xcaret Eco Theme Park - 19 min walk - 1.6 km
Xplor Theme Park - 4 min drive - 1.9 km
Ferry to Cozumel - 9 min drive - 4.9 km
Playacar Golf Club - 13 min drive - 9.0 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 57 min drive
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 13.1 miles/21.1 km
Free airport shuttle
Restaurants
Occidental Vacation Club First Club Lounge at Grand Xcaret - 9 min walk
Festival Grand Buffet - 9 min drive
Cafeteca - 7 min drive
The Buffete - 11 min walk
El Mercado de San Juan - 7 min drive
About this property
Hotel Xcaret Mexico - All Parks / All Fun Inclusive
At Hotel Xcaret Mexico - All Parks / All Fun Inclusive, you can spend time at the beach getting a beach massage, plus you'll only be a five-minute drive from Xplor Theme Park and Xcaret Eco Theme Park. 10 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, Ayurvedic treatments and hydrotherapy. CHIBALI, one of 11 restaurants, serves Mexican cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious property include 2 poolside bars, a free airport shuttle and a 24-hour fitness centre. Fellow travellers say good things about the helpful staff and overall property condition.
All-inclusive
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Food and beverages
All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.
Water activities
Kayaking
Snorkelling
Land activities
Children's club
Entertainment
On-site entertainment and activities
Languages
English, French, Italian, Korean, Spanish
At a glance
Hotel size
900 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Supervised childcare*
Pets
Pets allowed (dogs only, up to 10 kg per pet)*
Service animals welcome
Parking
Free on-site self-parking
On-site parking is limited
Transfers
Free airport shuttle on request (available 24 hours a day)
Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including Ayurvedic, hydrotherapy and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room and Turkish bath/hammam.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Dining
CHIBALI – Overlooking the pool, this family restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. A children's menu is available.
LA CANTINA – This restaurant specialises in Mexican cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
XIN GAO – This fine-dining restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required. Open daily.
LA TRAJINERA – This beachfront restaurant specialises in Caribbean cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
MERCADO LA MERCED – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.
Awards and affiliations
Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Children & extra beds
Supervised childcare is available for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of MXN 3000 per pet, per stay
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Also known as
Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive
Frequently asked questions
Does Hotel Xcaret Mexico - All Parks / All Fun Inclusive offer free cancellation for a full refund?
Yes, Hotel Xcaret Mexico - All Parks / All Fun Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?
Yes, there are 10 outdoor pools and a children's pool.
Are pets allowed at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?
Yes, dogs are welcome, with a maximum weight of 10 kg per pet. There's a charge of MXN 3000 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Hotel Xcaret Mexico - All Parks / All Fun Inclusive?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?
No, this property doesn't have a casino, but Riviera Gran Casino (11-min drive) is nearby.
What is there to do at Hotel Xcaret Mexico - All Parks / All Fun Inclusive and nearby?
Have fun with on-site activities such as kayaking, rowing and fishing and improve your game at the on-site tennis courts. Additional recreation on-site includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 10 outdoor swimming pools. Hotel Xcaret Mexico - All Parks / All Fun Inclusive also has 2 swim-up bars, 2 poolside bars and a 24-hour fitness centre, as well as a sauna, an arcade and a garden.
Are there restaurants at or near Hotel Xcaret Mexico - All Parks / All Fun Inclusive?
Yes, there are 11 on-site restaurants, featuring beachfront dining, Mexican cuisine and pool views.
What's the area around Hotel Xcaret Mexico - All Parks / All Fun Inclusive like?
Hotel Xcaret Mexico - All Parks / All Fun Inclusive is located on the waterfront, a short 19-minute walk from Xcaret Eco Theme Park and 15 minutes' walk from Xenses Park.
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Hotel Xcaret Mexico - All Parks / All Fun Inclusive Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
9.4/10
Amenities
9.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
27 Feb 2025
Todo excelente
Alma Rosa
Alma Rosa, 2-night trip
10/10 Exceptional
28 Dec 2024
A great hotel for families. Excellent service, beautiful surrounding and plenty of activities for the kids.
James
James, 7-night trip
10/10 Exceptional
21 Oct 2024
Beautiful hotel, great food.
Federico Ponce
Federico Ponce, 5-night trip
10/10 Exceptional
17 Nov 2024
Was very beautiful and a great time - food was awesome
Kevin
Kevin, 6-night trip
10/10 Exceptional
19 Nov 2024
Wonderful vacation!
Sunmin
Sunmin, 2-night trip
10/10 Exceptional
13 Nov 2024
Great place
HASINA
HASINA, 4-night trip
10/10 Exceptional
3 Dec 2024
Best place in the world
Stephen
Stephen, 6-night trip
10/10 Exceptional
25 Nov 2024
Truly all inclusive, didn’t have to pay for a single meal the whole time we were there and everything tasted amazing
Family friendly accommodation with great customer service. The food was great and we enjoyed every moment of our vacation.
Kasumi Magallon
Kasumi Magallon, 4-night trip
10/10 Exceptional
25 Oct 2024
I love the hammock on the balcony of each room, very tranquil, and the resort is extremely beautiful. Overall a great stay. The food was good and the bed was comfortable.
Nina-Symone
Nina-Symone, 4-night trip
10/10 Exceptional
27 Nov 2024
The property is nice overall.
Ruben
Ruben, 3-night trip
10/10 Exceptional
13 Nov 2024
Staying at Xcaret was a dream come true that exceeded our expectations. Was so worth it staying there since it all inclusive. Parks, transportation, food, drinks was excellent! And the hotel was beautiful like a paradise!
Diana
Diana, 2-night trip
10/10 Exceptional
29 Aug 2024
Amazing all inclusive hotel.
Tie
Tie, 4-night trip
10/10 Exceptional
27 Feb 2025
In my opinion, Perfection
If you would like as near perfection this side of heaven, stay at Xcaret! This place is ideal for safety and security.
Tip: Figure out which parks you want to visit before you arrive, actually call the hotel to reserve them! Restaurants, too, that require reservations. This way you'll get the most out of the tremendous amount available! Great for anyone -- except maybe the elderly? There was a lot of ground to cover every day. But if you're fit and can walk, enjoy the VAST offerings of Xcaret. Expect the best service and attention, a gorgeous property, unbelievable food, and lots to do.
Kristin
Kristin, 6-night trip
10/10 Exceptional
28 Nov 2024
This place has it all and things are presented in a beautiful way. Everything you see was thought out and placed to create a spectacular experience. Staff are mostly all bilingual and very friendly. There was no shortage of fun or interesting activities and the food never disappointed.
Eric
Eric, 5-night trip
10/10 Exceptional
5 Oct 2024
Wonderful hotel, no beach but Wonderful!!
Adriana Maria
Adriana Maria, 5-night trip
10/10 Exceptional
3 Nov 2024
Amazing place and top food/ drinks. We had a great time and will be going back. Thank you
Humbeilna
Humbeilna, 3-night trip
10/10 Exceptional
17 Oct 2024
The amenities were top-notch, and the staff went above and beyond to make our stay memorable. The breathtaking views, exquisite dining options, and relaxing atmosphere made our experience unforgettable. The hotel provided the perfect backdrop for creating lifelong memories with our family.
Miguel
Miguel, 3-night trip
10/10 Exceptional
27 Aug 2024
Will be visiting again.
Alfredo
Alfredo, 1-night trip
10/10 Exceptional
23 Jul 2024
Feels like home the staff is amazing the food is delicious
Elizabeth
Elizabeth, 1-night trip
8/10 Very good
7 Dec 2024
Upgraded to Adults only at Check-in. Overall an amazing experience. Would recommend for teenage family more as we could not take advantage of the full use of the available attractions.
Hunter
Hunter, 4-night trip
10/10 Exceptional
15 Sept 2024
Best resort in Quintana Roo the staff is friendly makes you feel like family