Hotel Xcaret Tierra - All Xcaret Parks Included - Family Premier

5.0 star property
Upmarket beachfront property with spa, near Cenote Santa Cruz

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your current months are December, 2024 and January, 2025.
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January 2025

Photo gallery for Hotel Xcaret Tierra - All Xcaret Parks Included - Family Premier

6 outdoor pools, pool umbrellas, pool loungers
Premier Family Master Suite Ocean Front | Living area | 55-inch flat-screen TV with premium TV channels, TV, iPad
Sports bar
Lobby lounge
Snack bar

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • On the beach
  • 8 restaurants and 2 poolside bars
  • 2 swim-up bars
  • Full-service spa
  • 6 outdoor pools
  • Free children's club
  • Free supervised childcare
  • Health club
  • Outdoor tennis court
  • Beach towels
  • Children's pool
Feel at home
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Private bathroom

Room options

Available filters for rooms
Showing 7 of 7 rooms

Premier Family Junior Suite Ocean Front

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Separate bedroom
Sofa bed - double
  • 126 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Premier Family Master Suite Ocean Front

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 230 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Premier Family Partial Ocean View

Highlights

Furnished balcony
Separate dining area
Private pool
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • 53 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Premier Family Garden

Highlights

Furnished balcony
Separate dining area
Private pool
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

Premier Family Ocean Front

Highlights

Furnished balcony
Separate dining area
Private pool
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • 53 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Premier Family Swim Up Garden

Highlights

Furnished balcony
Separate dining area
Private pool
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • 53 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Premier Family Junior Suite Garden

Highlights

Furnished balcony
Separate dining area
Private pool
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • 126 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, QROO, 77710

What's nearby

  • Cenote Santa Cruz - 16 min walk - 1.4 km
  • Xcaret Eco Theme Park - 19 min walk - 1.6 km
  • Xplor Theme Park - 4 min drive - 1.9 km
  • Ferry to Cozumel - 9 min drive - 4.9 km
  • Playacar Golf Club - 13 min drive - 9.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 57 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 13.1 miles/21.1 km

Restaurants

  • ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬9 min walk
  • ‪Festival Grand Buffet - ‬9 min drive
  • ‪Cafeteca - ‬7 min drive
  • ‪The Buffete - ‬11 min walk
  • ‪El Mercado de San Juan - ‬7 min drive

About this property

Hotel Xcaret Tierra - All Xcaret Parks Included - Family Premier

At Hotel Xcaret Tierra - All Xcaret Parks Included - Family Premier, you can spend time at the beach sipping drinks, plus you'll only be a five-minute drive from Xplor Theme Park and Xcaret Eco Theme Park. 6 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in body wraps and aromatherapy. Mercado 360, one of 8 restaurants, serves Mexican cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious property include 2 poolside bars, a free kid's club and a health club.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

At a glance

Hotel size

  • 181 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site

Property amenities

Food and drink

  • 8 restaurants
  • 2 poolside bars
  • 2 swim-up bars
  • Beach bar
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Water slide
  • Playground
  • Free supervised childcare/activities

What to do

  • On the beach
  • Yoga classes
  • Kayaking
  • Snorkelling
  • Shopping
  • Pool table

Working away

  • Business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 2017
  • ATM/banking
  • Garden
  • Television in common areas
  • 24-hour fitness centre
  • 6 outdoor pools
  • Full-service spa
  • Outdoor tennis court
  • Massage/treatment rooms
  • Water slide

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • IPad
  • 55-inch flat-screen TV
  • Premium TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Double sofa bed
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Furnished balcony
  • Separate living room

Freshen up

  • Private bathroom
  • Jetted
  • Separate bath and shower
  • Rainfall shower heads
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Muluk Spa & Wellness has 18 treatment rooms, including rooms for couples. Services include facials, body wraps and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.

Dining

Mercado 360 – This theme restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner.
La Trajinera – This seafood restaurant serves breakfast, lunch and dinner. Reservations are required. Open daily.
La Cantina – This theme restaurant specialises in Mexican cuisine and only serves dinner. Guests can enjoy drinks at the bar.
Chibalí – This theme restaurant serves breakfast, lunch and dinner. Open daily.
Xingao – This theme restaurant specialises in Asian cuisine and only serves dinner. Reservations are required. Open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Children & extra beds

  • In-room babysitting is available for an extra charge

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards.

Also known as

Xcaret Mexico Tierra Family Premier All Inclusive
Xcaret Mexico Tierra Family P
Hotel Xcaret Mexico Tierra Family Premier All Inclusive
Hotel Xcaret Tierra All Xcaret Parks Included Family Premier

Frequently asked questions

Does Hotel Xcaret Tierra - All Xcaret Parks Included - Family Premier offer free cancellation for a full refund?
Yes, Hotel Xcaret Tierra - All Xcaret Parks Included - Family Premier does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Xcaret Tierra - All Xcaret Parks Included - Family Premier?
Yes, there are 6 outdoor pools and a children's pool.
Are pets allowed at Hotel Xcaret Tierra - All Xcaret Parks Included - Family Premier?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Hotel Xcaret Tierra - All Xcaret Parks Included - Family Premier?
You can check in starting at 3 PM. Check-out time is noon.
Is there an on-site casino at Hotel Xcaret Tierra - All Xcaret Parks Included - Family Premier?
No, this property doesn't have a casino, but Riviera Gran Casino (11-min drive) is nearby.
What is there to do at Hotel Xcaret Tierra - All Xcaret Parks Included - Family Premier and nearby?
Have fun with on-site activities such as kayaking and snorkelling, and practise your swing on the tennis courts. Additional recreation on-site includes yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 6 outdoor swimming pools. Hotel Xcaret Tierra - All Xcaret Parks Included - Family Premier also has 2 swim-up bars, 2 poolside bars and a 24-hour fitness centre, as well as spa services and a garden.
Are there restaurants at or near Hotel Xcaret Tierra - All Xcaret Parks Included - Family Premier?
Yes, there are 8 on-site restaurants, featuring Mexican cuisine.
Does Hotel Xcaret Tierra - All Xcaret Parks Included - Family Premier have rooms with private hot tubs?
Yes, each room has a jetted bath.
Does Hotel Xcaret Tierra - All Xcaret Parks Included - Family Premier have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Hotel Xcaret Tierra - All Xcaret Parks Included - Family Premier like?
Hotel Xcaret Tierra - All Xcaret Parks Included - Family Premier is a short 19-minute walk from Xcaret Eco Theme Park and 15 minutes' walk from Xenses Park.

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