6/10 Good
19 Nov 2023
Extremely Bad Excursion Staff
As someone who has traveled to more than 30 countries, this is the first time I will write such a comment. The excursion manager of the hotel is an incompatible person named Zizu. He discriminated against us among other guests because we did not participate in the trip he wanted. He scammed us and charged us $20 extra per head. Moreover, despite this, he always ignored our questions and requests until the last day. Almost everything we dreamed of was ruined because of him. The hotel's biggest problem is Zizu. Apart from this, the kitchen staff was friendly and attentive. Room attendant Khalek was a respectful person who did his job extremely well. The reception was also polite and respectful. The meals were sufficient and satisfying. The rooms, facilities and location were very satisfactory. Guraidhoo is a small and quiet island. Don't go with high expectations. It can be preferred for tranquility and plenty of siesta. But because of Zizu, I would never consider going there again. Thank you to other employees for their interest and concern.
Ozan
Ozan, 4-night trip
Verified Hotels.com guest review