Florence (ZMS-Santa Maria Novella Train Station) - 10 min walk
Florence Santa Maria Novella Station - 11 min walk
Porta al Prato Station - 21 min walk
Unità Tram Stop - 8 min walk
Valfonda - Stazione Santa Maria Novella Tram Stop - 10 min walk
Alamanni - Stazione Santa Maria Novella Tram Stop - 11 min walk
Restaurants
Caffè Gilli - 1 min walk
Venchi - 1 min walk
Move On - 1 min walk
Migone Confetti - 1 min walk
Festival del Gelato - 1 min walk
About this property
Relais Tosinghi
You'll be in a fantastic location at Relais Tosinghi, only a five-minute walk from Historic Centre of Florence and Cathedral of Santa Maria del Fiore. Also, Piazza del Duomo and Ponte Vecchio are within a short 10-minute walk. Fellow travellers say great things about the helpful staff. Public transportation is only a short walk: Unità Tram Stop is 8 minutes and Valfonda - Stazione Santa Maria Novella Tram Stop is 10 minutes.
Languages
English, French, German, Italian, Spanish
At a glance
Hotel size
5 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 5:00 PM
Express check-out available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10:30 AM
Contactless check-out
Special check-in instructions
The front desk is open daily from 10 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Other information
Smoke-free property
Property amenities
Food and drink
Coffee/tea in a common area
Services
Front desk (limited hours)
Tour/ticket assistance
Facilities
Built in 2017
Accessibility
Lift
Lift door width (centimetres): 66
20 steps to reach property
Room amenities
Be entertained
32-inch LCD TV
Digital TV channels
Home comfort
Climate-controlled air conditioning and heating
Minibar
Electric kettle
Sleep well
Blackout curtains
Soundproofed rooms
Premium bedding
Freshen up
Private bathroom
Shower only
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 5.50 per person, per night, up to 7 nights
Optional extras
Late check-in between 7 PM and 10:00 PM can be arranged for an extra charge of EUR 15
Children & extra beds
Guests must contact this property in advance to reserve cots/infant beds
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Relais Tosinghi B&B Florence
Relais Tosinghi B&B
Relais Tosinghi Florence
Relais Tosinghi Florence
Relais Tosinghi Bed & breakfast
Relais Tosinghi Bed & breakfast Florence
Frequently asked questions
Does Relais Tosinghi offer free cancellation for a full refund?
Yes, Relais Tosinghi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Relais Tosinghi?
Sorry, pets aren't allowed.
Is parking offered on site at Relais Tosinghi?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Relais Tosinghi?
Check-in start time: 2:00 PM; check-in end time: 5:00 PM. Check-out time is 10:30 AM. Express check-out and contactless check-out are available.
What's the area around Relais Tosinghi like?
Relais Tosinghi is located by the river in Duomo, a short 8-minute walk from Unità Tram Stop and 3 minutes' walk from Cathedral of Santa Maria del Fiore.
Relais Tosinghi Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.4/10
Amenities
8.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
31 Oct 2023
This property is a typical European hotel setup. It’s in a shared building with other tenants. Very clean, the staff was excellent, very caring. Checked in on us to make sure we had everything we needed. The rooms were spacious. I asked for a double bed and separate bed for my daughter, there was a separate room with a single bed and closet that was very spacious. I highly recommend this hotel and staff.
Nancy
Nancy, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
26 Oct 2023
Great location , close to everything, view of the duomo. Beautiful historic building with unique details.
The reception staff, Teresa, went above and beyond . Letting us store luggage , giving us shopping and dining recs. We had to stay late as one of our party was ill. She offered to care for him while the rest of us enjoyed a last day. I cannot say enough good things about her. She was kind thoughtful and helpful…
judy
judy, 1-night trip
Verified Expedia guest review
10/10 Exceptional
14 Oct 2023
Loved the location of this excellent little boutique hotel. Ideally placed for easy access to all the historic sights with lots of shops and restaurants around.
Lovely decor, very clean and exceptionally helpful staff - Thankyou to Fatima, Theresa and the lovely cleaning lady. Would highly recommend .
MVAIRI
MVAIRI, 3-night romance trip
Verified Expedia guest review
4/10 Fair
13 Oct 2023
Not what was advertised.😞
The reviews on Hotels.com and the description of the hotel are a bit misleading. Check Google reviews for the full scope.
Pros: The hotel check-in and cleaning staff are very kind and go the extra mile to give you an overview of the city and make you feel welcome. The location is also very central and situated right by the Duomo. The room was clean and the view was cute.
Cons: When booking a honeymoon stay at a hotel with “Luxury Suites” in the name, you don’t really expect a tiny room with two twin beds put together to make a queen…really didn’t make for a romantic stay. While we had zero issues with the AC unit during our stay, there was an incredibly unpleasant sewage smell in the front entrance and stairwell leading up to the rooms. Also, if you are handicapped —the elevator doesn’t start for 3 flights of stairs up. All-in-all, I must say we were disappointed with the experience 😔
Sofia
Sofia, 3-night trip
Verified Hotels.com guest review
8/10 Very good
2 Oct 2023
Beautiful spot in central Florence
Great location if you want to be right in the heart of Florence. Traditional property which is a great Florence experience however note you need to walk up a number of steps to reach the rooms. Staff very helpful and were in contact both before stay and helpful during stay.
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
26 Sept 2023
Great - but not a bed and breakfast!
Very convenient location right next to the cathedral. Very clean and easy to find. Comfortable bed. Air conditioning.
There is an elevator to the floor after a short flight of stairs.
Had recommendations sent to us via WhatsApp which was great and very helpful!
I have two concerns - this place is advertised as a bed and breakfast - there is no breakfast. When we arrived we were indicated to the coffee nook and told ‘this is the breakfast’ (coffee packets and kettle) because ‘there is no dining room.’ For me this is a misrepresentation, I would remove the statement that this is a bed and breakfast. Furthermore, we were told to put the card on the door handle to indicate if we wanted our room tidied during our stay (3 night) - we did this and periodically went back to the room during the day and it was never cleaned! Eventually we asked and they said it would take 1.5 hours and eventually it was done around 3pm. I understand the new rooms need to be prioritised, but don’t tell us to hang the card for cleaning but then there is no guarantee it is done!
Overall; I enjoyed the stay and I would stay here again. But the breakfast part is a misrepresentation and don’t tel guests there is daily cleaning when there is no guarantee!
Thanks for the stay!
Paid around 600 euro for 3 nights for 2 people - no breakfast.
Leigh
Leigh, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Sept 2023
The host was very friendly and I felt welcomed:)
winnie
winnie, 4-night trip with friends
Verified Hotels.com guest review
8/10 Very good
18 Sept 2023
This is an incredible location for the Duomo (literally a 2 min walk) and shopping area - plus pretty clean! Just don’t expect a traditional hotel and some stairs to walk up. Staff are absolutely excellent, shout out to Fatima and Faisal for being so warm, welcoming and helpful.
Riah
Riah, 3-night romance trip
Verified Expedia guest review
8/10 Very good
15 Sept 2023
Perfect location and the staff was amazing. inside the room was also excellent and it was one of the nicest bathrooms we’ve seen in Europe so far. Biggest issue we had was multiple nights we couldn’t sleep because of all the street noise. Windows could be much better to block some of the noise.
Jon
Jon, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Jul 2023
This was centrally located to so much! Lots of stairs but did have an elevator. Would highly recommend this hotel!
Jacob
Jacob, 3-night family trip
Verified Expedia guest review
8/10 Very good
11 Jul 2023
Agnes
Agnes, 1-night trip
Verified Expedia guest review
8/10 Very good
3 Jul 2023
Kelly
Kelly, 2-night trip
Verified Expedia guest review
8/10 Very good
28 Jun 2023
Property was in a PERFECT location - could not have asked for a better area. You will need to take quite a bit of stairs to get up to the property. There is an elevator accessible but will need to walk up about 30 steps to get there. The room was EXCEPTIONALLY clean and big. Family of 4 can be quite comfortable here. Staff was wonderful. It was a unique experience in that you do not have someone physically present onsite 24 hours, although they are available. We had a difficult time getting our room cold so if you like sleeping in temperatures above 78 degrees, you should be okay. I would stay here again if I were to go back in the Fall/Winter where I can sleep with the windows open. I believe I would have been a better experience had the room been colder (they gave me three fans, but it was still not enough).
Jennifer
Jennifer, 4-night family trip
Verified Expedia guest review
6/10 Good
3 Jun 2023
Ivonne
Ivonne, 2-night trip
Verified Expedia guest review
10/10 Exceptional
28 May 2023
Great location
Clean room
The best
Mark
Mark, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
20 May 2023
This property was beyond amazing! It surprising how close it was to everything. We were greeted by Matias, he was phenomenal! Very attentive abs informative. All of the staff was amazing. This hotel is a must every time I come to Florence, thank you for the hospitality!
Juliet
Juliet, 2-night trip with friends
Verified Expedia guest review
8/10 Very good
7 May 2023
Wi-fi did not work, yet it was advertised that it did. Very inconvenient not to have wi-if.
John
John, 3-night trip
Verified Expedia guest review
10/10 Exceptional
3 May 2023
Natalia
Natalia, 1-night family trip
Verified Orbitz guest review
10/10 Exceptional
2 Jan 2023
Clean and spacious in the heart of Florence
Large two story apartment with enough room for three of us. Clean and spacious in the heart of Florence.
Thomas
Thomas, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 Oct 2022
Best Hotel in Florence!
Oh my gosh this hotel is incredible! I checked out of a dump that gave me terrible service and charged me more to check into this hotel and I could not get over how beautiful and clean and large the rooms are. It will now be the only place I stay when I come to Florence. And the woman that manages it is incredible. All of it was perfection!
Lisa
Lisa, 1-night trip
Verified Hotels.com guest review
4/10 Fair
12 Sept 2022
Terrible Service and Hotel!
We had a very unpleasant time here. First we had no AC in the 2 nights that we stayed here WHEN THEY HAVE AC LISTED HERE (we informed one hour after check in and it was never fixed). The second day the worker told us a technician was going to come in and take a look, so he did apparently. She messaged later and said he cleaned it and now it was working better but when we came back it was only blowing warm air… it seems strange that someone can not recognize the difference between cold and hot air, but ok we came back to check and nothing was changed. After hours of sweating at night we decided to take a look at the filters ourselves and noticed it was very dirty, filled with dust and seemed like never was cleaned or the hotel just lied (photos Attached). Our second problem was when we checked our we noticed one of our bags was cracked… we told the manager and she basically said we had no way to prove to her that they did it… so we are lying? Horrible customer service to say the least… bad problem solving skills in this so called hotel… and to finish it she sent me a WhatsApp message that seemed very unprofessional and just very disappointing. We will pursue a full refund, this is not the service we expected in our honeymoon.
Marcela
Marcela, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Aug 2022
Cortney
Cortney, 4-night trip
Verified Hotels.com guest review
6/10 Good
25 Jul 2022
Pros: The room was beautiful and modern and location was ideal.
Cons: room was not ready and took a while for it to be ready after arrival and we could not relax and change upon arrival prior to our scheduled tour.
Also, air conditioning was extremely weak and I could barely sleep at night and same with my kids who were on a
Higher level so temperature got very hot.
Catherine
Catherine, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 Jul 2022
I loved being able to check in early, 11:00 a.m.!!! The staff was amazing. The location can't be beaten since it is right in the middle of Firenze, but quiet inside our room.
We would stay again!