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Hollywood Mirage - Excel Hotels & Resorts

3.5 star property
Family-friendly aparthotel with spa, near Los Cristianos Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hollywood Mirage - Excel Hotels & Resorts

2 outdoor pools, pool umbrellas, pool loungers
Front of property
Terrace/patio
Fridge, microwave, stovetop, coffee/tea maker
Front of property

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Spa
  • Laundry facilities
  • Kitchenette
Main amenities
  • 335 apartments
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Free children's club
  • Free area shuttle
  • Free beach shuttle
  • Beach umbrellas
  • Beach sunloungers
Feel at home
  • Children's pool
  • Children's club (free)
  • Kitchenette
  • Television
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Studio

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Studio

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
  • 37 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Studio, Sea View

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Studio, Sea View

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
  • 37 sq m
  • Studio
  • 1 bathroom
  • Sea view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Apartment, 2 Bedrooms

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Apartment, 2 Bedrooms

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Flat-screen TV
2 bedrooms
Ceiling fan
Blackout curtains
  • 71 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed, 2 Single Beds and 1 Single Sofa Bed

View all photos for Apartment, 2 Bedrooms, Sea View

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Apartment, 2 Bedrooms, Sea View

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Flat-screen TV
2 bedrooms
Ceiling fan
Blackout curtains
  • 71 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sea view
  • Sleeps 5
  • 1 Queen Bed, 2 Single Beds and 1 Single Sofa Bed

View all photos for Apartment, 1 Bedroom

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Apartment, 1 Bedroom

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
  • 50 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Apartment, 1 Bedroom, Ocean View

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Apartment, 1 Bedroom, Ocean View

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
  • 50 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

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About the area

Map
Calle Sierra Nevada, sn, Arona, Santa Cruz de Tenerife, 38650

What's nearby

  • Los Cristianos Beach - 19 min walk - 1.6 km
  • Siam Park - 6 min drive - 4.9 km
  • Las Vistas Beach - 7 min drive - 3.3 km
  • Playa de las Américas - 10 min drive - 3.6 km
  • Fañabé Beach - 10 min drive - 7.3 km

Getting around

  • Tenerife (TFS-Tenerife South) - 13 min drive
  • Santa Cruz de Tenerife (TFN-Tenerife North) - 60 min drive
  • Free local area shuttle
  • Free beach shuttle

Restaurants

  • ‪The Vault Bar Tenerife - ‬8 min walk
  • ‪Mercado la Pepa - ‬6 min walk
  • ‪Olive Garden Deli - ‬6 min walk
  • ‪Los Corzos - ‬10 min walk
  • ‪Restaurante Pailebot - ‬17 min walk

About this property

Hollywood Mirage - Excel Hotels & Resorts

Hollywood Mirage - Excel Hotels & Resorts features a free kids' club and puts you a short five-minute drive from Los Cristianos Beach. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. 2 outdoor pools and a poolside bar are offered, and apartments have conveniences such as fridges and microwaves. Fellow travellers love the pool and helpful staff.

Languages

English, French, German, Italian, Russian, Spanish

At a glance

Arriving/Leaving

  • Check-in start time: 5:00 PM; check-in end time: noon
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Free children's club

Pets

  • Pets not allowed

Property amenities

Beach

  • Near the beach
  • Free beach shuttle
  • Beach umbrellas
  • Beach sunloungers

Pool/Spa

  • 2 outdoor pools
  • Umbrellas
  • Sunloungers
  • Full-service spa
  • Spa open daily
  • Massages

Internet

  • Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available
  • Free local area shuttle
  • Free beach shuttle

Family friendly

  • Free children's club
  • Children's pool
  • High chair
  • Children's games
  • Baby bath
  • Bed rails
  • Stair gate

Kitchenette

  • Fridge
  • Stovetop
  • Microwave
  • Coffee/tea maker
  • Cookware/dishes/utensils

Dining

  • Buffet breakfast available for a fee daily 8:30 AM–11:00 AM: EUR 13 for adults and EUR 6.5 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Snack bar/deli

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bath or shower
  • Towels provided
  • Free toiletries
  • Hairdryer

Living spaces

  • Library

Entertainment

  • Flat-screen TV with satellite service
  • Pool or billiards table
  • Games room
  • TV in a common area

Outdoor areas

  • Balcony
  • Terrace
  • Garden
  • Outdoor furniture
  • Outdoor entertainment area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 110
  • Wheelchair-accessible (with limits)
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Safe (surcharge)

Location highlights

  • In the suburbs

Things to do

  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher

General

  • 335 rooms

Special features

Spa

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages. The spa is open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 13 for adults and EUR 6.5 for children
  • Safes in guest rooms can be used for EUR 12 per week
  • Housekeeping is available for an extra charge and varies based on unit size

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Parties and events are allowed on site.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property is professionally cleaned.
Property Registration Number A38083101

Also known as

Suites Mirage Aparthotel Arona
Suites Mirage Arona
Suites Mirage Aparthotel
Hollywood Mirage
The Suites at The Mirage
Hollywood Mirage Excel Hotels Resorts
Hollywood Mirage - Excel Hotels & Resorts Arona
Hollywood Mirage - Excel Hotels & Resorts Aparthotel
Hollywood Mirage - Excel Hotels & Resorts Aparthotel Arona

Frequently asked questions

Does Hollywood Mirage - Excel Hotels & Resorts offer free cancellation for a full refund?
Yes, Hollywood Mirage - Excel Hotels & Resorts does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hollywood Mirage - Excel Hotels & Resorts?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Hollywood Mirage - Excel Hotels & Resorts?
Sorry, pets aren't allowed.
Is parking offered on site at Hollywood Mirage - Excel Hotels & Resorts?
No, unfortunately. However, there's street parking available.
What are the check-in and check-out times at Hollywood Mirage - Excel Hotels & Resorts?
Check-in start time: 5:00 PM; check-in end time: noon. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
What is there to do at Hollywood Mirage - Excel Hotels & Resorts and nearby?
Have fun during the warmer months with activities nearby such as hiking. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Hollywood Mirage - Excel Hotels & Resorts also has an arcade and a garden.
Are there restaurants at or near Hollywood Mirage - Excel Hotels & Resorts?
Yes, there's an on-site restaurant.
Does Hollywood Mirage - Excel Hotels & Resorts have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a stovetop, a fridge and a microwave.
Does Hollywood Mirage - Excel Hotels & Resorts have any outdoor private spaces?
Yes, each apartment features a balcony.
What's the area around Hollywood Mirage - Excel Hotels & Resorts like?
Hollywood Mirage - Excel Hotels & Resorts is a short 19-minute walk from Los Cristianos Beach and 14 minutes' walk from Playa De Los Tarajales.

Hollywood Mirage - Excel Hotels & Resorts Reviews

Reviews

8.6

Excellent

8.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very good

Menica, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Old hotel, great staff
Reception staff is very nice and helpful. I would say the staff in general is the highlight of the hotel. Food is good but you pay for everything, norhing is included. Property is very old.The price for the room is high compare to the quality of the hotel. Need full remodeling. Found cockroaches in our room. Few apartments have showers, and the rest have tubs which are very high to get into. Parking is difficult because is on the street for any hotel to use. AC sounds like in the 80's
8-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Francis, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Holywood Mirage is great
Third time we have been there this year - fantastic as always.
ALAN, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carole Ann, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel. Excellent choice of pools and entertainment good. Shuttle to beach good
Tara, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

beautiful hotel very clean friendly staff would come again.
Lisa, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Favourite Holiday Accomodation
Great views of Los Cristianos from the 5th floor! Lovely pool area and great variety of activities too. Enjoyed the yoga, foam party, underwater bikes and treadmill too!
ALAN, 6-night trip
Verified Hotels.com guest review

6/10 Good

We enjoyed our stay here - this is our second visit and we were in 2 rooms. This time our rooms were much smaller and basic though and we weren't aware we had booked differently. We used pool 3, and love lifeguard Victor who appears to love his job, very friendly and helpful beyond what he needs to be (whilst we were in the pool he moved our water bottles out the sun and into the shade for example). He made sure everyone had loungers where they wanted. A real asset to this hotel! The location is a bit far out but that's why its better value. We used taxis to get to main areas and walked the seafront. Chose no breakfast this time as previously found the restaurant good but crowded. The shop did warm pastries which we had on the balconies instead. We have and would stay here again.
Sarah, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Clive, 7-night trip
Verified Hotels.com guest review

2/10 Poor

Junior, 5-night trip
Verified Hotels.com guest review

2/10 Poor

Considering we had to move on the second day because of being infested with cockroaches (even in the bed). The balcony door wouldnt lock and the safe didnt work so had to take all our valuables around with us!! I will be officially complaining and requesting a refund
leon, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

5 Star accomodation
Stayed in 3422 which had a fantastic view of the pool and whole of Los Cristianos! Great pool area and comfy sunbeds that were plentiful too.
ALAN, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

View
Lovely stay, lovely apartment and spectacular view.. Think we came home just in time as some lads were very noisy in apartment above us, luckily it was only one night..
7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We loved it. Amazing apartment, staff so friendly and work so hard to make everything so fun. We particularly loved the bbq and show. We will be back 💯
Chloe, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

The facilities are great, the rooms are good and well equipped with comfortable beds and air conditioning, but the stand out thing is that all the staff are very helpful, very nice and very cheery - they work really hard to ensure you have a great stay. We loved our holiday here and would come again.
Gary, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

Fantastic stay with views
Fantastic comfortable stay at this lovely property Friendly helpful staff with some great bars and restaurants a short walk away
Andrew, 7-night trip with friends
Verified Hotels.com guest review

8/10 Very good

We booked a 1 bedroom apartment with sea views, and received keys for a 1 bedroom duplex with sea views. If we knew we were going to be walking up and down stairs for too go to bed we would not have booked it and consequently ended setting up the sofa bed downstairs for convenience because there was no availability for a 1 bedroom apartment, very disappointed about that. Otherwise the hotel was very good.
Eric, 7-night romance trip
Verified Expedia guest review

8/10 Very good

Very good stay. Breakfast nice but not very warm. But only thing i would say is if your mobilty is restricted its very hilly. But I personally would stay again.
Scott, 9-night trip
Verified Hotels.com guest review

8/10 Very good

Just a bit tired Looking paint flaking off walls stairs up to apartment hair,fluff stairs not washed regularly as dirty tiles broken
Elaine, 7-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Very lovely and beautiful
Metodija, 2-night trip with friends
Verified Expedia guest review

6/10 Good

Not for the elderly or infirm
James, 7-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

A wonderful find!
Stayed here last minute due to flight issues. The staff were so pleasant and the whole complex had a lovely warm atmosphere about it. Our apartment was a duplex apartment and had an amazing sea view and the balcony had a table and 2 chairs too. The kitchen was well equipped and had a cooler and an oven too. The whole place was spotlessly clean and we look forward to returning soon!
claire, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Ian, 21-night trip
Verified Hotels.com guest review

8/10 Very good

We really only used the room. The rest of the place looked very nice. It had a couple of nice pool areas and bars. We didn't eat at the hotel but meal times always looked busy. There are quite a few bars and restaurants close to the hotel which were nice and also a free shuttle bus into Los Christianos
m, 7-night trip
Verified Hotels.com guest review