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Axkan Tulum

Tulum hotel with outdoor pool and restaurant

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Axkan Tulum puts you within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the pool bar. Other highlights include a terrace and a garden.
Excellent

Popular amenities

  • Pool
  • Free parking
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurants and pool bar
  • Outdoor pool
  • Breakfast available
  • Swim-up bar
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Multilingual staff
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker

Room options

Showing 3 of 3 rooms
Bathroom
Room
Room
Room

Standard Room, 1 King Bed, Balcony, Pool View

  • 32 sq m
  • Sleeps 2
  • 1 King Bed
Bathroom
Room
Room
Room

Family Room, 2 Double Beds, Balcony, Pool View

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds
Bathroom
Room
Room
Room

Superior Room, Multiple Beds, Balcony, Pool View

  • 32 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

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About the area

Map
CALLE CHAN CHEN MZ 6 LT 1, Tulum, QROO, 77760

What's nearby

  • Dos Aguas Park - 13 min walk - 1.1 km
  • Hospital de Tulum - 13 min walk - 1.1 km
  • Cenote Calavera - 3 min drive - 1.8 km
  • Tulum Mayan Ruins - 11 min drive - 6.0 km
  • Playa Paraiso - 13 min drive - 7.4 km

Getting around

  • Tulum Intl. Airport (TQO) - 38 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 98 min drive

Restaurants

  • ‪Encanto Cantina - ‬12 min walk
  • ‪La Fourneé - ‬11 min walk
  • ‪Charlie's - ‬12 min walk
  • ‪Pozoleria La Mexicanita - ‬5 min walk
  • ‪San Carnitas - ‬10 min walk

About this property

Axkan Tulum

  • Axkan Tulum puts you within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the pool bar. Other highlights include a terrace and a garden.

At a glance

Hotel size

    • 28 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Express check-out available
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Poolside bar
  • Swim-up bar
  • Free daily reception

Travelling with children

  • Children stay for free (see details)

What to do

  • Ecotours nearby
  • Boat tours nearby
  • Snorkelling nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2017
  • Garden
  • Terrace
  • An outdoor pool

Accessibility

  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

What to enjoy

  • Balcony
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 120 per person

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Axkan Tulum Hotel
Axkan Hotel
Axkan
Axkan Tulum Hotel
Axkan Tulum Tulum
Axkan Tulum Hotel Tulum

Frequently asked questions

Is there a pool at Axkan Tulum?

Yes, there's an outdoor pool.

Are pets allowed at Axkan Tulum?

Sorry, pets aren't allowed.

Is parking offered on site at Axkan Tulum?

Yes, there's free self parking.

What are the check-in and check-out times at Axkan Tulum?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-out is available.

What is there to do at Axkan Tulum and nearby?

Have fun with nearby activities such as boat tours and snorkelling. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.

Are there restaurants at or near Axkan Tulum?

Yes, there's an on-site restaurant.

Does Axkan Tulum have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Axkan Tulum like?

Axkan Tulum is in Tulum City Center, a short 12-minute walk from Dos Aguas Park.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Axkan Tulum Reviews

8.6

Excellent

8.4

Cleanliness

6.6

Location

8.4

Staff & service

8.2

Property conditions & facilities
Verified review

10/10 Exceptional

Nice pool

It is a little far from downtown, but the pool makes up for that. It was clean, the employees were all very nice and the beds were comfortable.
Verified review

10/10 Exceptional

Viajé con mi familia para celebrar el cumpleaños de mi hermano y la graduación de mi sobrina y fuimos los mas felices! la habitación super cómoda, con lo necesario para esta cómodos, El A/A enfría super bien por lo que no tendrán calor, la piscina bien, con un area aparte con banquitos y un barra, Los chicos de la recepción los chicos bastante amables, las instalaciones limpias y amplias; la vista de las habitaciones a la piscina y el mural de noche son muy muy relajantes!! El unico pero que le pongo es la zona del pueblo donde esta localizado, pero te rentan bicis y cerquita hay un food truck park y un centro deportivo donde puedes ir y dar la vuelta
Verified review

10/10 Exceptional

Couple trip

We visited in November and it rained a lot. Streets were flooded. The hotel was nice and the pool was comfortable but the room was nothing special. Kind of cool though that food delivery to restaurants was all the way to the hotel.
Verified review

10/10 Exceptional

El hotel muy bien. La ubicación no muy buena pero de fácil acceso a la avenida principal. El servicio de los dependientes muy bueno
Verified review

10/10 Exceptional

Personal amable, instalaciones nuevas. Bonita alberca.
Verified review

8/10 Very good

El lugar muy bien de distacia del centro y sus cuartos limpios. que no me gusto que las cerrojos de las puertas no son buenas y cuando me iba a bañar a la alberca entro un perro a nadar, falta de control.
Verified review

8/10 Very good

L'hotel et la piscine sont bien, mais pas de petit frigo dans la chambre et l'emplacement de l'hôtel est loin de tout, ce qui n'en fait pas un endroit pratique. À noter que leur déjeuner continental inclu seulement une toast par personne, je laissais ma toast à mes enfants pour qu'ils mangent à leur faim... En arrivant, j'ai voulu annuler ma 3e nuitée (donc un bon 2 jours avant la 3e nuit) et ils n'ont jamais voulu me rembourser.
Verified review

10/10 Exceptional

Hôtel dans une zone calme, ce qui est appréciable à Tulum. Propre, accueil et personnel agréable et souriant. Piscine appréciée des enfants. Un bémol : le petit déjeuner servi seulement à partir de 8h (voire un peu plus), alors que le site archéologique ouvre tôt => perte du petit déjeuner inclus si l'on souhaite comme nous visiter le site à la fraîche, et avant la masse énorme de touriste affluant après 9h30. A noter auss un défaut d'entretien de la douche de notre chambre, complètement entartrée, qui coulait très très faiblement. Résolu en démontant et grattant le pommeau de douche...
Verified review

10/10 Exceptional

Hotel chitzen is actually in the town of piste.

Drove to this town to see ruins. Not much going on in this town. The hotel may have also had the nicest restaurant in town. Not much night life but the ruins were amazing. Good clean hotel with a/c and hot water and tv and internet. Whole town shuts down alcohol at 10pm.
Verified review

6/10 Good

Der schlechteste Service ever

Wir kamen um 13.00 Uhr an der Rezeption sagte man uns,ohne nachzuschauen, dass Check in erst um 15.00Uhr sei. Später stellte sich heraus,dass die Masse der Zimmer frei war. Obwohl wir ein 32 qm großes Zimmer mit 2 Betten gebucht hatten wurde uns ein Zimmer von der Grösse eines Abstellraums zu gewiesen und behauptet es gäbe kein anders.Erst als ich sah,dass es auch größere Zimmer gab, und Druck machte, könnten wir umziehen. Das Zimmer wurde nie gereinigt
Verified review

4/10 Fair

Okay, but water is important

The people were nice, but we didn’t get any hot water for the shower.... and the water was really weak.
Verified review

8/10 Very good

Great little hotel close to the Main Street in town
Verified review

10/10 Exceptional

Lovely hotel near enough to bars, restaurants and a short drive to the beach. Great value for the location
Verified review

8/10 Very good

It was lovely. Very quiet. Staff friendly. A bit of a walk to town but great
Verified review

8/10 Very good

Nice hotel..confortable beds..polite staff..available parking...and beautiful pool..thank you
Verified review

8/10 Very good

Schönes Hotel

Schönes Hotel sauberes Zimmer und die Leute sind sehr nett
Verified review

8/10 Very good

Axkan

Nice and very friendly staff!
Verified review

6/10 Good

Nice pool, rooms very basic i.e no glasses, coffe maker no cups or coffee, space for fridge but no fridge. Breakfast very basic and like everything else, no information in any language. Hard to find also as no sign on road leading to hotel. Reception staff were friendly and tried to help.
Verified review

10/10 Exceptional

muy tranquilo,linda pileta ,habitaciones comodas y la gente muy servicila
Verified review

6/10 Good

Wouldn’t stay again!

Located about 10 minutes from the centre. Could have been cleaner - towels were disgusting! Very uncomfortable beds and too small for two people. Pool was quite nice although cold. Only stayed two nights which was enough!
Verified review

8/10 Very good

todo muy bien, solo que deberian tener a alguién que apoyara a subir y bajar maletas el hotel es de 3 pisos y no hay elevador,
Verified review

10/10 Exceptional

The staff was happy to help in anyway possible. Location was close to ADO bus, taxis, collectivos and Tulum Avenue. Everyone was very friendly and the pool was very nice.
Verified review

10/10 Exceptional

Nice hotel and all of the employees were very helpful
Verified review

10/10 Exceptional

Me gusto mucho y excelente su personal a excepción de la recepcionista de la mañana. Creo que. Debería cambiar su actitud El chico del restaurante muyyyy. Bien
Verified review

10/10 Exceptional

Great room and bathroom, nice quiet location off the main street, but skipped breakfast because really overpriced.