8/10 Very good
Clean, beautiful property. Fabulous breakfast buffet
robert
robert, 2-night trip
Hotel Palacio Maya
Art Deco hotel with outdoor pool, near Paseo de Montejo
Choose dates to view prices
Experience the vibrant spirit of Merida at Hotel Palacio Maya, with its rooftop terrace offering breathtaking views. Savor local and international cuisine at BALAM restaurant or lounge by one of the pools. With high-speed WiFi, a garden bar, and multilingual staff available 24/7 for assistance.
8.8
Excellent
Popular amenities
- Free Wi-Fi
- Air-conditioning
- Gym
Main amenities (12)
- Daily housekeeping
- Restaurants and bar/lounge
- Indoor pool and outdoor pool
- Rooftop terrace
- Breakfast available
- Fitness centre
- Children's pool
- Pool bar
- Room service
- Business centre
- Terrace
- 24-hour front desk
Feel at home (6)
- Children's pool
- Separate bedroom
- Premium TV channels
- Garden
- Terrace
- Daily housekeeping
Why we love this property
Art Deco city gem
Marvel at the striking Art Deco architecture in this city-center hotel. A garden-view restaurant and rooftop terrace offer scenic spots to unwind.
Memorable dining options
Experience local and international cuisine at this hotel's garden-view restaurant. A bar and buffet breakfast round out the culinary offerings.
Premium sleep space
Drift into blissful slumber on premium bedding with a down comforter. Blackout drapes ensure undisturbed rest in the separate bedroom.
Room options
Check availability for these dates
Showing 15 of 15 rooms
Standard Double Room, Multiple Beds
9.0Wonderful
34 reviews
- 28 sq m
- 1 bedroom
- Sleeps 4
- 2 Large Single Beds
Studio Suite, 1 Queen Bed, Pool View
9.2Wonderful
7 reviews
- 38 sq m
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
Suite, 2 Queen Beds
9.0Wonderful
26 reviews
- 65 sq m
- 1 bedroom
- Sleeps 4
- 2 Queen Beds
Suite, Bathtub
9.0Wonderful
6 reviews
- 50 sq m
- 1 bedroom
- Sleeps 4
- 2 Queen Beds
Family Suite
9.6Exceptional
4 reviews
- City view
- 83 sq m
- 2 bedrooms
- Sleeps 6
- 1 Queen Bed and 2 Large Single Beds
Presidential Suite
9.8Exceptional
7 reviews
- City view
- 70 sq m
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
Room Standard
- 23 sq m
- Sleeps 2
Room Standard
- 22 sq m
- Sleeps 4
Room Superior
- 54 sq m
- Sleeps 2
Suite
- 38 sq m
- Sleeps 4
Suite Deluxe
- 50 sq m
- Sleeps 4
Suite Master
- 83 sq m
- Sleeps 6
Suite Presidential
- 70 sq m
- Sleeps 2
Basic Room
9.0Wonderful
10 reviews
- 1 bedroom
- Sleeps 2
- 1 King Bed
Standard Room
8.6Excellent
8 reviews
- 1 bedroom
- Sleeps 2
- 1 Double Bed
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About the area
Calle 62 Numero 327 por 37 y 39, Colonia Centro, Mérida, YUC, 97000
What's nearby
- Paseo de Montejo - 5 min walk - 0.4 km
- Paseo 60 - 5 min walk - 0.5 km
- Yucatan International Convention Center - 7 min walk - 0.6 km
- Parque Santa Lucía - 18 min walk - 1.5 km
- Mérida Cathedral - 4 min drive - 1.9 km
Getting around
- Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 20 min drive
- Teya-Merida Station - 27 min drive
Restaurants
- Yerba Santa - 7 min walk
- Crabster - 6 min walk
- Viva Teya - 6 min walk
- Verdina - 6 min walk
- Jose Rosé - 6 min walk
About this property
Hotel Palacio Maya
Hotel Palacio Maya features a rooftop terrace and puts you within a 10-minute walk of Paseo de Montejo and Yucatan International Convention Center. After hanging out at the outdoor pool or indoor pool, guests can grab a bite to eat at BALAM, which serves local and international cuisine and is open for breakfast, lunch and dinner. This Art Deco hotel also features a poolside bar, a fitness centre and a children's pool. Fellow travellers say great things about the helpful staff.
At a glance
Hotel size
- 63 rooms
- Arranged over 5 floors
Arriving/Leaving
- Check-in start time: 3:00 PM; check-in end time: anytime
- Minimum check-in age – 18
- Check-out time is noon
Special check-in instructions
- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Children aged 2 and younger eat free breakfast
Pets
- Pets not allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free on-site self-parking
- Wheelchair-accessible parking on site
Other information
- Smoke-free property
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 7:00 AM–noon
- Restaurant
- Bar/lounge
- Poolside bar
- Coffee/tea in a common area
- Free daily reception
- Room service (limited hours)
- Snack bar/deli
Travelling with children
- Children's pool
What to do
- Bike rentals nearby
Working away
- Business centre
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Luggage storage
- Porter/bellhop
- Pool loungers
Facilities
- 1 building/tower
- Built in 2018
- Safe-deposit box at front desk
- Rooftop terrace
- Garden
- Fitness centre
- An outdoor pool
- An indoor pool
- Banquet hall
- Outdoor furniture
- Art Deco architecture
Accessibility
- Lift
- Wheelchair-accessible
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
- Visual alarms in hallways
- Handrails in hallways
- Handrails in stairwells
- Wheelchairs available on site
Room amenities
Be entertained
- 32-inch LED TV
- Premium satellite channels
Home comfort
- Air conditioning
- Minibar
- Coffee/tea maker
- Iron/ironing board
- Window screens
Sleep well
- Down duvet
- Blackout curtains
- Premium bedding
Freshen up
- Free toiletries
- Hairdryer
- Towels
- Toilet paper
Stay connected
- Desk
- Free WiFi
- Phone
- Electrical adapters/chargers
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe
Special features
Dining
BALAM – Overlooking the garden, this buffet restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
- Buffet breakfast is offered for an extra charge of approximately MXN 300 for adults and MXN 200 for children
Children & extra beds
- Rollaway beds are available for MXN 180.0 per day
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
Also known as
Hotel Palacio Maya Merida
Palacio Maya Merida
Hotel Palacio Maya Mérida
Palacio Maya Mérida
Palacio Maya
Hotel Palacio Maya Hotel
Hotel Palacio Maya Mérida
Hotel Palacio Maya Hotel Mérida
Frequently asked questions
Is there a pool at Hotel Palacio Maya?
Yes, there's an indoor pool, an outdoor pool and a children's pool.
Are pets allowed at Hotel Palacio Maya?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Palacio Maya?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Palacio Maya?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
Is there an on-site casino at Hotel Palacio Maya?
No, this hotel doesn't have a casino, but Casino La Cima (3-min drive) and Diamonds Casino (5-min drive) are both nearby.
What is there to do at Hotel Palacio Maya and nearby?
Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in the indoor and outdoor pools after a day out and about. Hotel Palacio Maya also has a fitness centre and a garden.
Are there restaurants at or near Hotel Palacio Maya?
Yes, BALAM offers local and international cuisine and garden views.
What's the area around Hotel Palacio Maya like?
Hotel Palacio Maya is in Mérida Centro, a short 6-minute walk from Paseo de Montejo and 6 minutes' walk from Paseo 60.
Have a question?
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Hotel Palacio Maya Reviews
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
9.2
Location
8.8
Staff & service
8.8
Property conditions & facilities
What guests liked
- The pool and garden area were beautiful and a great place to relax. (10 reviews)
- Ample parking was available and considered safe and convenient. (4 reviews)
- The property's restaurant was disappointing, but there are many excellent nearby restaurants to choose from. (8 reviews)
From real guest reviews summarized by AI.Popular mentions
RoomService staffFoodRestaurantLocationShowerBuffetsGardensRefrigeratorRoom service10/10 Exceptional
Comfortable, clean and spacious rooms in a great location.
Will
Will, 1-night trip
10/10 Exceptional
The room was very clean and everything functioned well. Staff wee pleasant and helpful.
Sheila
Sheila, 1-night trip
10/10 Exceptional
I enjoy so much the hotel.
Gabino
Gabino, 7-night trip
10/10 Exceptional
Will stay again
Drace
Drace, 2-night trip
10/10 Exceptional
This was by far the most helpful,and friendliest hotel I have ever stayed at. I took my mom there for her 88th birthday.
Judy
Judy, 2-night trip
10/10 Exceptional
Centric and beautiful and excellent restaurant
Jose A. T.
Jose A. T., 1-night trip
10/10 Exceptional
Its a very nice girl with a friendly and helpful staff.
John
John, 1-night trip
6/10 Good
Room was great, very comfortable beds. We were told our breakfast was included, then after we ate, they said THEY made a mistake & it wasn’t, so we had to pay 500 pesos. The lady at the restaurant was very rude & insisted we pay for their mistake. The gym was under construction so we couldn’t use it. There was always a peacock on the stairs with his $hit all over the stairs.
monica
monica, 5-night trip
10/10 Exceptional
Clean room. Clean hotel. Minor blemishes here and there, but overall a good stay
oliver
oliver, 1-night trip
10/10 Exceptional
Execelente!!
Alma Delia Carreón
Alma Delia Carreón, 3-night trip
10/10 Exceptional
The property is beautiful they have peacocks on the ground a nice pool and play ground for your little one the patio view is beautiful especially at night the staff was great
Donna
Donna, 13-night trip
10/10 Exceptional
Staff was awesome. Room was amazing. I had 2 patio doors to my balcony. Breakfast started my day out great.
Jonathan Donald
Jonathan Donald, 6-night trip
10/10 Exceptional
This is definitely my go-to place perfect location always clean rooms and very friendly staff for an extremely affordable price.
Richard
Richard, 1-night trip
10/10 Exceptional
G
Maria Xochitl
Maria Xochitl, 3-night trip
10/10 Exceptional
Great Location
Raul
Raul, 3-night trip
8/10 Very good
Nice area
Richard
Richard, 3-night trip
6/10 Good
Tus pictures look different than the hotel
Eva
Eva, 2-night trip
6/10 Good
Close to early Bar
alex
alex, 1-night trip
10/10 Exceptional
Great stay with amazing staff. Hotel was very clean with with great amenities. Locations is good close enough to walk to down town but not noisy at night
Nelson Cameron
Nelson Cameron, 4-night trip
10/10 Exceptional
Excelente
Araceli
Araceli, 4-night trip
6/10 Good
Pictures don’t look like the hotel
Eva
Eva, 1-night trip
10/10 Exceptional
Very good hotel, within a walking distance from the Convention Center and Paseo Montejo. Friendly staff with a very good restaurant.
Antonio
Antonio, 5-night trip
10/10 Exceptional
.
Daniel
Daniel, 5-night trip
10/10 Exceptional
Excelente
Aída Noemí
Aída Noemí, 1-night trip
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