Guests
All properties in Xi'an, Shaanxi, China

Grand Hyatt Xi An

Luxury hotel in Gaoxin with 5 restaurants and spa

  • Free Internet and free parking
From
£113

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Pool
  • Indoor Pool
  • Terrace/Patio
Terrace/Patio. Image 1 of 61.
1 / 61Terrace/Patio
No 12 Jinye Road, Xi'an, 710065, Shaanxi, China
9.0.Superb.
  • Great location, and perfect hotel. Good service and highly recommended.

    Oct 4, 2019

  • The AC was off in almost the entire building. It was about 95 degrees or more outside…

    Aug 2, 2020

See all 27 reviews

Official standards

This property advises that it adheres to GBAC STAR (Hyatt) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available for guests
  • Masks are available for guests
  • Guests are provided with free hand sanitiser
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 380 smoke-free guestrooms
  • Daily housekeeping
  • 5 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available

For families

  • Free cots/infant beds
  • Daily housekeeping
  • Laundry facilities
  • Iron/ironing board
  • Hair dryer
  • Coffee/tea maker

What’s around

  • In Gaoxin
  • Xi'an Bell Tower - 7.9 mi / 12.7 km
  • Xi'an City Walls - 8.8 mi / 14.1 km
  • Shaanxi Normal University - 3.5 mi / 5.6 km
  • Golden Eagle - 3.6 mi / 5.9 km
  • Xidian University - 4.2 mi / 6.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Grand King Room
  • Grand Twin Room
  • Grand Corner Room
  • Deluxe Room, 1 King Bed
  • Grand Deluxe Twin Room
  • Grand Club King Room
  • Grand Club Twin Room
  • Grand Club Deluxe King Room
  • Grand Suite King Room
  • Grand Executive Suite
  • Family Room
  • Family Room
  • Grand Suite, 1 King Bed (Deluxe)

Location

No 12 Jinye Road, Xi'an, 710065, Shaanxi, China
  • In Gaoxin
  • Xi'an Bell Tower - 7.9 mi / 12.7 km
  • Xi'an City Walls - 8.8 mi / 14.1 km

What’s around

Landmarks

  • In Gaoxin
  • Xi'an Bell Tower - 7.9 mi / 12.7 km
  • Xi'an City Walls - 8.8 mi / 14.1 km
  • Shaanxi Normal University - 3.5 mi / 5.6 km
  • Golden Eagle - 3.6 mi / 5.9 km
  • Xidian University - 4.2 mi / 6.8 km
  • Northwestern Polytechnical University - 4.6 mi / 7.4 km
  • Tang West Market - 4.6 mi / 7.4 km
  • Xi'an Aviation Museum - 4.8 mi / 7.7 km
  • Shaanxi Provincial People's Hospital - 4.9 mi / 7.9 km
  • Northwest University - 5 mi / 8.1 km

Getting around

  • Xi'an (XIY-Xianyang Intl.) 40-min drive
  • Xi'an West Railway Station 12-min drive
  • Xi'an Station 14-min drive
  • Xi'an East Station 18-min drive

At a glance

Hotel size

  • This hotel has 380 rooms
  • This hotel is arranged over 34 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 5 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Barbecue grills

Things to do

  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Sauna
  • Health club

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter

Facilities

  • ATM/banking

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • Chinese
  • English

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Soundproofed rooms

Freshen up

  • Bidet
  • Designer toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Pay films
  • Satellite TV channels
  • DVD player

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa.

The spa is open daily.

Small print

Also known as

  • Grand Hyatt Xi An Hotel
  • Grand Hyatt Xi An Xi'an
  • Grand Hyatt Xi An Hotel Xi'an
  • Grand Hyatt Xi
  • Grand Hyatt Xi An Hotel
  • Grand Hyatt Xi An Xi'an
  • Grand Hyatt Xi An Hotel Xi'an

Optional extras

Buffet breakfast is offered for an extra charge of CNY 178 for adults and CNY 178 for children (approximately)

WiFi is available in guestrooms for CNY 15 per hour (rates may vary)

Policies

Pool access available from 6:00 AM to 11:00 PM.

This property does not have lifts.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Grand Hyatt Xi An does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 11:00 PM.
  • Sorry, neither pets nor service animals are allowed.
  • You can check in from 2:00 PM - midnight. Check-out time is noon.
  • Yes, there are 5 on-site restaurants. Nearby restaurants include Starbucks (3.7 mi), Starbucks Coffee (3.7 mi) and Hooters (3.9 mi).
  • Grand Hyatt Xi An has a spa and an indoor pool, as well as a health club.
9.0.Superb.
  • 10.0.Exceptional

    Beautiful property, excellent restaurants. Highly recommended.

    3 night family trip, Sep 28, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    New and clean. The staff are very pleasant and helpful

    4 night romance trip, Jul 6, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Awesome hotel with stunning architecture. The staff speaks very well English.

    1 night trip, Apr 18, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    We stayed on 5 star properties in Beijing, Shanghai and Xi'an.. This is the best ever

    1 night family trip, Feb 19, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    We stayed at this new hotel for 5 nights during the Chinese New Year. Despite the fact this hotel is located away from major tourists sites, it was almost fully booked. The architecture itself is something to marvel. The service AND amenities are far beyond the normal standard of any Grand Hyatt. Scarlett and her colleague at the front desk immediately made us feel at home with their attentive service. We booked a corner room on higher floors which had a spectacular view of the city. The restaurant on 22nd floor offers good mixture of Western and local delicacies for breakfasts. Although it was mostly packed with guests, the staff still managed to handle our daily cappuccino requests in a timely fashion. The gym, pool and spa are also one of best we've experienced. After so many days of Chinese food, we decided to try their Italian restaurant. As frequent travelers to Italy, we were so impressed with both the quality and authenticity of the food. Couldn't believe the hotel was just opened in April 2018 considering the fact that everyone is so well trained. Even our maid left hand written notes a few times wishing us a Happy New Year. Very touched and impressed. Would definitely stay there again when we visit Xi'an.

    Roger, 5 night trip, Feb 2, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Very nice Grand Hyatt

    The hotel is very nice and all staffs are very friendly. We have stayed there for 4 nights and tried every restaurant inside. The breakfast is nice. The Asia BBQ is a bit over pricing for the qualifty of meat provided but the service is still very good. The steak at Italian restaurant is good and taste much better. However, our favor is still the Chinese restaurant and their Peking Duck and spicy tofu are so delicious. For sure I will come back to this hotel again if I need to traval back to this area.

    FRANK, 3 night business trip, Aug 19, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very Nice Grand Hyatt

    Very nice hotel and maybe the best in that area. For sure we will like to go back.

    FRANK, 2 night business trip, Aug 19, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    깨끗한 숙소와 인테리어, 전경이 좋습니다. 교통도 편리합니다. 훌륭한 피트니 시설과 사우니, 수영장이 있어 휴가로 좋습니다. 직원 모두 진철합니다.

    7 night business trip, Jan 11, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    호텔은 훌륭했고 특히 조식이 서비스 음식 모두 훌륭 , 리셉션의 서비스가 최악

    호텔은 전반적으로 시설도 좋고 조식이 무척 좋았으나, 프론트 데스크 직원이 이렇게 불친절한곳은 처음 보았음 . 여자 2명이 있었는데 그중 한명, 싸우자는것인지, 직원 이름 사진 찍어 두고 싶었음

    AHLEUM, 3 night business trip, Apr 3, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    西安的脸面

    大堂酒吧西餐厅很赞。房间很大,卫生间高级感弥漫,浴缸舒服,泳池很雅致,健身房先进。SPA极其带感!!早餐厅、意大利餐厅、烧烤餐厅,一个比一个漂亮高级。夜景好漂亮,隔壁就是言几又书店。这个酒店真的非常不错。

    1 night trip, Feb 17, 2019

    Verified Hotels.com guest review

See all 27 reviews