The Town House, 24 Loch Promenade, Douglas, Isle of Man, IM1 2LX
What's nearby
Douglas Beach - 1 min walk - 0.1 km
Manx Museum - 4 min walk - 0.4 km
Tynwald - 5 min walk - 0.4 km
Gaiety Theatre - 6 min walk - 0.6 km
Palace Casino - 16 min walk - 1.4 km
Getting around
Isle of Man (IOM) - 17 min drive
Douglas Ferry Station - 5 min walk
Airport shuttle (surcharge)
Restaurants
Albert Hotel - 5 min walk
Jaks Bar & Steakhouse - 2 min walk
Costa Coffee - 5 min walk
Victoria Grill - 3 min walk
Sam Webbs - 5 min walk
About this property
The Town House
Located near a train station, The Town House is a great choice for a stay in Douglas. Guests can grab a bite to eat at the restaurant and visit the fitness centre for a workout.
Languages
English, Polish, Russian
At a glance
Hotel size
15 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions and an access code
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:30 AM–10:00 AM
Restaurant
Room service (limited hours)
Travelling with children
Playground
Children's games
Toys
Children's books
What to do
On the beach
Racquetball/squash
Beach access
Working away
Business centre
Services
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free food/drink shopping service
Luggage storage
Multilingual staff
Virtual front desk
Facilities
Safe-deposit box at front desk
Fitness centre
Victorian architecture
Accessibility
Lift
Room amenities
Be entertained
Flat-screen television
Premium digital channels
Home comfort
Coffee/tea maker
Electric kettle
Dressing gowns and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Premium bedding
What to enjoy
Separate dining area
Separate sitting area
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Mini fridge
Freezer
Microwave
Kitchenette
Stovetop
Toaster
Free bottled water
Cookware, dishes and utensils
High chair
More
Daily housekeeping
In-room safe
Mobile key entry
Cleaning supplies
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 11.95 to 23.50 per person
Airport shuttle service is offered for an extra charge of GBP 27 per person (one-way)
Early check-in can be arranged for an extra charge of GBP 20.00 (subject to availability)
Late checkout can be arranged for an extra charge of GBP 20.00 (subject to availability)
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher and window guards on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Town House Hotel Douglas
Town House Douglas
The Town House Hotel
The Town House Douglas
The Town House Hotel Douglas
Frequently asked questions
Does The Town House offer free cancellation for a full refund?
Yes, The Town House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Town House?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Town House?
Sorry, there's no on-site parking at The Town House.
Is an airport shuttle service offered by The Town House?
Yes, an airport shuttle is available. The charge is GBP 27 per person one-way.
What are the check-in and check-out times at The Town House?
Check-in start time: 3 PM; check-in end time: 11:30 PM. There's a charge of GBP 20.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 20.00 (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at The Town House?
No, this hotel doesn't have a casino, but Palace Casino (16-min walk) is nearby.
What is there to do at The Town House and nearby?
On-site recreation at The Town House includes racquetball/squash. The Town House also has a fitness centre.
Are there restaurants at or near The Town House?
Yes, there's an on-site restaurant.
Does The Town House have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a freezer and a microwave.
What's the area around The Town House like?
The Town House is located near Douglas Beach, only a short 5-minute walk from Douglas Ferry Station and 4 minutes' walk from Manx Museum.
The Town House Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
9.6/10
Staff & service
9.4/10
Amenities
9.6/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
6 Nov 2024
Khizer
Khizer, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 Jul 2024
James
James, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Jul 2024
Jonathon
Jonathon, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 Jul 2024
Rose
Rose, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
12 Jul 2024
Carissa
Carissa, 2-night trip
Verified Travelocity guest review
10/10 Exceptional
26 Jun 2024
Great apartment in perfect location
Fabulous apartment with great view of the ocean and main promenade.
Robert
Robert, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
15 May 2024
Shelley
Shelley, 1-night trip
Verified Expedia guest review
10/10 Exceptional
13 May 2024
Mark
Mark, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Sept 2023
Spacious, great views, nice kitchen with food provided. Close to the sea with shopping/bars/restaurants nearby. Very accommodating and friendly and personable staff. Would love to come back!
Dylan
Dylan, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
6 Sept 2023
Thoroughly enjoyed my stay here, would fully recommend.
Rennie
Rennie, 1-night business trip
Verified Ebookers guest review
10/10 Exceptional
21 Aug 2023
Great concept of having hotel options in an apartment. Good location on seafront with easy access to shops, restaurants and public transport. Staff were lovely and helpful. Gym and laundry were a nice bonus for a small hotel. 2 minutes drive or 5 mins walk from ferry terminal. Only downside was the rear rooms look onto the back of other buildings, but didn’t bother us as we were out and about most of the day.
Ailia
Ailia, 8-night family trip
Verified Expedia guest review
8/10 Very good
11 Aug 2023
Nice hotel.
myra
myra, 1-night family trip
Verified Expedia guest review
8/10 Very good
29 Jun 2023
Very comfortable and homey, pass code system worked very well. Excellent location, walking distance to bus, train station, Strand Street, Promenade. Nice bakery nearby and excellent shopping at Marks and Spencer.
Douglas
Douglas, 14-night romance trip
Verified Expedia guest review
10/10 Exceptional
17 Jun 2023
Great location. Comfortable apartment.
I enjoyed my stay. Apartment was comfortable with small kitchen dining area, living area and bedroom. Laundry facilities in building. Location was very convenient. Central location in Douglas and short walk to ferry terminal.
David
David, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Feb 2023
Great location - lots of space in the apartment 👍
Clive
Clive, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
20 Sept 2022
Superb stay - everything was perfect for us.
Superb stay - everything was perfect for us.
Wouldn't hesitate to stay again!
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Aug 2022
we had a gorgeous apartment on the 2nd floor with fantastic views of the sea, amazing location 5 mins walk from the ferry terminal and the town centre is very close, the bus stop is right outside the hotel which is handy, we even got an email from the hotel asking what we would like in our welcome pack, That was a lovely touch, we are already considering booking again
Ronnie
Ronnie, 2-night trip
Verified Expedia guest review
10/10 Exceptional
11 Jul 2022
This apartment had a beautiful bay window view of the sea and the little castle in the bay. There is a small lift which was great for bringing up luggage. There was a fully stocked kitchen and they provided bread, butter, jam and some cake/cookies, coffee and tea. The reception was able to print our boarding tickets, as apparently IOM airport doesn't take boarding tickets from mobile devices for some reason.
Laura
Laura, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
22 Jun 2022
Marie
Marie, 1-night trip
Verified Hotels.com guest review
8/10 Very good
17 Nov 2021
Lovely stay
The apartments are very comfortable and it looks like they were recently renovated. In good condition and with lovely amenities.
There was a basket full IOM complimentary breakfast stuff.
Ilidia
Ilidia, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
5 Feb 2020
Wonderful place to stay in Douglas, Isle of Man
This facility is superb. My accommodation consisted of a living room, bedroom with en suite and a small kitchen. The bedroom and living room were spotless. I had a view out to the sea. The kitchen was very useful and was provided with tea, coffee, bread, butter/margarine and cakes. Very highly recommended.
Robert
Robert, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
15 Oct 2019
Sam
Sam, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
23 Sept 2019
josephine
josephine, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Sept 2019
comfy hotel
Lovely comfortable hotel, run.by very professional, courteous and competent people.
Ilidia
Ilidia, 6-night business trip
Verified Hotels.com guest review
10/10 Exceptional
9 Sept 2019
Fabulous. Spotless . Spacious. I loved it. Great location and lovely homemade cakes.