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Dal Vostro Hotel & Spa

4.0 star property
Lakefront hotel with restaurant, near Hoan Kiem Lake

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Photo gallery for Dal Vostro Hotel & Spa

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds
Front of property
Miscellaneous
Lobby
Building design
Dal Vostro Hotel & Spa offers a tranquil escape near Hoan Kiem Lake, with a daily manager's reception and coffee shop to start your day. Unwind in the sauna or treat yourself to a facial at the spa, while enjoying high-speed WiFi and helpful staff who have earned top marks from previous guests.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Electric vehicle charging point
  • Bar
  • Connecting rooms available
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Sauna
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • Business centre
  • Airport shuttle
  • Train station pick-up service
  • Train station drop-off service

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Washer/dryer

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Double Room

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Classic Double Room

Highlights

Soundproofed
Private hot tub
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Washer/dryer
Hypo-allergenic bedding
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Dalvostro Suite

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Dalvostro Suite

Highlights

Soundproofed
Individually decorated
Private hot tub
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Family Room

Highlights

Soundproofed
Private hot tub
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Washer/dryer
Hypo-allergenic bedding
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Deluxe Double Room

Highlights

Soundproofed
Private hot tub
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Washer/dryer
Hypo-allergenic bedding
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Room, Balcony

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Executive Room, Balcony

Highlights

Balcony
Garden
Soundproofed
Individually decorated
Private hot tub
Air conditioning
Heating
Connecting rooms available
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Junior Suite

Highlights

Balcony
Garden
Soundproofed
Individually furnished
Private indoor hot tub
Air conditioning
Heating
Connecting rooms available
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

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About the area

Map
12 Bao Khanh, Hoan Kiem, Hanoi

What's nearby

  • Hoan Kiem Lake - 2 min walk - 0.2 km
  • Thang Long Water Puppet Theatre - 6 min walk - 0.5 km
  • Ngoc Son Temple - 6 min walk - 0.6 km
  • Hanoi Opera House - 16 min walk - 1.3 km
  • Ho Chi Minh Mausoleum - 3 min drive - 2.8 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 45 min drive
  • Hanoi Long Bien Station - 13 min drive
  • Ga Thuong Tin Station - 17 min drive
  • Hanoi Railway Station - 20 min walk
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • ‪Pizza 4Ps 11B Bảo Khánh - ‬1 min walk
  • ‪Met Restaurant - ‬3 min walk
  • ‪Hidden Alley - ‬1 min walk
  • ‪Běp Viet Restaurant - ‬1 min walk
  • ‪Xôi gà bún thang Hàng Hành - ‬1 min walk

About this property

Dal Vostro Hotel & Spa

Dal Vostro Hotel & Spa offers a great location, putting you within a short 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. You can grab a bite to eat at the coffee shop/cafe, or indulge in hot stone massages, facials or reflexology. Other highlights include a bar/lounge, a sauna and a snack bar/deli. Fellow travellers say great things about the helpful staff.

Languages

English, Vietnamese
VISIBILITY

At a glance

Hotel size

    • 40 rooms

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • The property charges 3 per cent for credit card payments
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

    • Free on-site self-parking
    • Electric vehicle charging point on site

Transfers

    • Airport shuttle on request (available 24 hours a day)*
    • Train station shuttle*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Toys

Working away

  • Business centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Porter/bellhop
  • Romance packages

Facilities

  • Built in 2018
  • Safe-deposit box at front desk
  • Terrace
  • Spa services
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Lift

Room amenities

Be entertained

  • 45-inch flat-screen TV
  • Premium cable channels
  • First-run films
  • Netflix
  • Films for purchase

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board
  • Washer and dryer
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Memory-foam mattress

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water
  • High chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including reflexology.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VND 350000 for adults and VND 150000 for children
  • Airport shuttle service is offered for an extra charge of VND 500000 per room (one-way)
  • Train station pick-up and train station drop-off services are offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge of 50 per cent of room rate (subject to availability)
  • Credit card charges are subject to an extra charge of 3 per cent
  • Housekeeping is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for VND 550000.0 per day
  • Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
  • Guests must contact this property in advance to reserve access to the public bath facility

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International, Union Pay, Carte Blanche
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on 1 January.
A fee for a mandatory Valentine's Day gala dinner is included in the total price displayed for stays on 14 February.

Also known as

Dal Vostro Hotel Hanoi
Dal Vostro Hotel
Dal Vostro Hanoi
Dal Vostro
Dal Vostro Hotel Spa
Dal Vostro Hotel & Spa Hotel
Dal Vostro Hotel & Spa Hanoi
Dal Vostro Hotel & Spa Hotel Hanoi

Frequently asked questions

Does Dal Vostro Hotel & Spa offer free cancellation for a full refund?

Yes, Dal Vostro Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Dal Vostro Hotel & Spa?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Dal Vostro Hotel & Spa?

Yes, there's free self parking. Electric car charging is available.

Is an airport shuttle service offered by Dal Vostro Hotel & Spa?

Yes, an airport shuttle is available. The charge is VND 500000 per room one-way.

What are the check-in and check-out times at Dal Vostro Hotel & Spa?

Check-in start time: 2:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a 50% charge (subject to availability). Express check-in and check-out and contactless check-out are available.

What is there to do at Dal Vostro Hotel & Spa and nearby?

Dal Vostro Hotel & Spa has a sauna.

Are there restaurants at or near Dal Vostro Hotel & Spa?

Yes, there's an on-site restaurant.

What's the area around Dal Vostro Hotel & Spa like?

Dal Vostro Hotel & Spa is in Old Quarter, a short 2-minute walk from Hoan Kiem Lake and 5 minutes' walk from Hanoi Old Town Night Market.

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Dal Vostro Hotel & Spa Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Great place to stay and excellent staffs.
Khanh, 1-night trip

10/10 Exceptional

Amazing as home … enjoyed my stay
Khaled, 4-night trip

10/10 Exceptional

Excellent staff, great location.
Great location near lake in old town. Friendly helpful staff. Near to some of hanois best restaurants.
philip, 3-night trip

10/10 Exceptional

The room was in a great location with lots of shops, cafes and restaurants nearby. The staff were friendly and very welcoming. The breakfast buffet had many options and the food was good. The room was clean.
Keith Michael, 5-night trip

10/10 Exceptional

The staff is outstanding making us feel at home
anthony, 3-night trip

10/10 Exceptional

Very good hotel in heart of old quarter. Staff was great greeting me and welcoming to hotel. Room was clean and comfortable. Very pleasant experience
Troy, 1-night trip

10/10 Exceptional

Loved it
Staff here were extremely friendly. Excellent location for easy access to the Old Quater
Jason, 1-night trip

10/10 Exceptional

Very good value. Staff was friendly and eager to help. Very well located. Clean Facility.
Kwok, 5-night trip

8/10 Very good

A pleasant stay
Spent two nights here in December and it was a pleasant stay. Good location and friendly staff. However, this is not a 4 star-standard hotel. Should improve breakfast choice and bathroom drainage system.
2-night trip

8/10 Very good

Construction on road so we had to walk 2 blocks. Very kind and helpful staff.
Janice, 3-night trip

10/10 Exceptional

Everyone was especially helpful. We appreciated Carrie’s suggestions and help. Thank you to the young man who walked to the puppet show to get us tickets.
Linda, 2-night trip

10/10 Exceptional

Excellent Customer Service!!
The hosts were absolutely amazing and very attentive to our needs. They went over and beyond to make sure that we were comfortable and had all of the correct information in terms of restaurants, shopping and major attractions in the area. The owner of the hotel was able to pull some strings and get us last minute seating at 1 of the top rated restaurants in the area. We were made to feel at home and would definitely stay here again😁😁
Michele, 1-night trip

2/10 Poor

It's just a hotel room.not a resort. No spa,sauna or swimming pool. They don't clean the rooms
Mikal, 5-night trip

10/10 Exceptional

Didn't like that we only get 1 key per room. The staff was excellent. Very polite. Very prompt at bringing items to room. We accidentally booked one day shorter than we thought we did and we left everything in our rooms to go sightseeing. The staff realized we were confused and had made a mistake and meant to book one more day so they left everything in our rooms untouched and let us book the same room when we got back to the hotel after sightseeing. I am so very grateful to them for being so considerate and understanding.
Dayna, 2-night trip

10/10 Exceptional

Dal Vostro Hotel doesn't really deserve the five stars I gave it given that we had several problems with the room. The staff however was excellent and did their best to make things right - I can't ask anything more. An example is the fridged in both our rooms didn't work. I was told that that was a known issue; that the fridges are largely there to keep dust off the minibar items. Someone though came by a short while later carrying a replacement fridge. It didn't keep anything cold, but did bring it a couple degrees below room temperature. The rooms were clean and comfortable. The hotel has a great location. And again the staff were always keen to help.
Oded, 1-night trip

10/10 Exceptional

8/10 Very good

hanson, 6-night trip

8/10 Very good

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Youngki, 1-night trip

6/10 Good

Ça fait le job mais pas exceptionnel
L’hôtel est très bien placé. Et le personnel au petit soin. L’espace famille se compose de deux chambres en bout de couloir avec une porte dans le couloir qui se ferme pour réunir les deux. Il n’y a pas de lumière de l’extérieur (une fenêtre qui donne sur un mur…). Attention, pas de piscine comme indiqué !
Severine, 6-night trip

10/10 Exceptional

サービスが良い
フロントの方（フィリピン人の女性）がとても優しく、日本人のような高いホスピタリティを持っており、妻子がとても感動していました。 特に、GRABを使って郊外に出かけた際に、帰りの車が見つからず、途方に暮れていたのですが、その女性がわざわざハノイ市内からGRAB使って迎えに来てくれました。
Noboru, 3-night trip

8/10 Very good

Très bien
Très bien situé, le personnel est très gentil et aux petits soins pour nous rendre le séjour agréable. Merci à toute l’équipe pour la qualité de votre accueil, c’est très agréable.
david, 5-night trip

10/10 Exceptional

Goed hotel
Voor de 2e keer gekozen voor dit hotel. Geen gym aanwezig helaas maar wel alle luxe mogelijkheden. Rond HK zijn voldoende fitnessgelegenheden met een dagpas. Ontbijt is niet gratis, maar wel uitgebreid. Kamer is aan een opfrisbeurt toe. Voornamelijk de kitranden in de douche. Balkon kent een diepte van 20 cm. Voldoende km het weer even te checken voordat je buiten stapt. Vriendelijk personeel, al moest ik wel zelf medicatie ophalen toen ik hoge koorts had. Ze wezen me wel vriendelijk de weg. Ook tips over de simkaart, koop deze niet op het vliegveld. Beheersen de Engelse taal voldoende. Locatie is fantastisch. In en drukke straat, maar zonder veel autoverkeer. In het weekend is het hotel slechter bereikbaar, omdat HK lake dan een walking street is. Je moet dan wat verderop je laten oppikken door de taxi.
Arnold, 20-night trip

8/10 Very good

冷蔵庫がまったく冷えなかった… 2階の部屋だったが、外がうるさ過ぎた。
Hiroyuki, 2-night trip

6/10 Good

3-night trip

6/10 Good

Thanh, 2-night trip