2/10 Poor
Jul 20, 2022
Horrible experience
We arrived with 2 young kids to the appartement in a hot July day, to discover there is no AC in the appartement, it was probably 40 degrees C inside which was unbereable. We asked for fans to keep the kids cool but there was none. The pool was very small and busy so not even an option.
The room and furniture are very old and outdated, towels disgusting and very very used
Such a shame for a so called 4star facility.
After 2 hours with no other choice we left and checked out as it was physically impossible to stay.
We explain our situation to the reception which was understanding but the direction refused to refund anything of the pre paid 3 nights we had booked.
Was a terrible finish for our beautiful vacation in the region out of the places we picked this one was a big mistake
Joseph
Joseph, 3-night family trip
Verified Hotels.com guest review