Near the vibrant SM Mall of Asia, Citadines Bay City Manila offers a tranquil retreat. Take a dip in the outdoor pool surrounded by sun loungers, indulge in meals at Bay Cafe, or pamper yourself with dry cleaning/laundry services and hair salon treatments. With free WiFi and helpful staff on hand, this upscale hotel near City of Dreams Manila is sure to exceed your expectations.
Citadines Bay City Manila is just 2.8 mi (4.5 km) from the airport and offers a shuttle (available 24 hours). Guests can take a dip in the outdoor pool or grab a bite to eat at Bay Cafe, which serves breakfast, lunch and dinner. Other features include a bar/lounge, a fitness centre and a snack bar/deli. Fellow travellers say great things about the helpful staff and overall property condition.
Languages
English, Filipino
At a glance
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Hotel size
212 rooms
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Arriving/Leaving
Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age – 21
Check-out time is noon
Late check-out subject to availability
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Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
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Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
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Children
Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Children aged 6 and younger eat free breakfast
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Pets
Pets allowed (dogs only)*
WIFI
Internet
Free WiFi in public areas (2-device limit)
Free WiFi in rooms
LOCAL_PARKING
Parking
Wheelchair-accessible parking on site
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Transfers
Airport shuttle on request (available 24 hours a day)*
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Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
Working away
24-hour business centre
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Porter/bellhop
Pool loungers
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Fitness centre
An outdoor pool
Banquet hall
Accessibility
Lift
Lift door width (centimetres): 110
Wheelchair-accessible path of travel
Wheelchair-accessible parking
1 on-site accessible parking spaces
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Front entrance ramp
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Soundproofed rooms
Free cot/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Bidet
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Laptop-friendly workspace
Free newspapers
Free WiFi
Phone
Desk chair
Food and drink
Microwave
Rice cooker
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Special features
Dining
Bay Cafe – This restaurant serves breakfast, lunch, dinner and light fare.
Lobby Lounge – On-site bar. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately PHP 950 for adults and PHP 475 for children
Airport shuttle service is offered for an extra charge of PHP 1422 per vehicle (one-way. Maximum occupancy 2)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for PHP 1650 per night
Pets
Pets are allowed for an extra charge of PHP 2000 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10:00 PM
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Citadines Bay City Manila Aparthotel Pasay
Citadines Bay City Manila Aparthotel
Citadines Bay City Manila Pasay
Citadines City Manila Pasay
Citadines City Manila Pasay
Citadines Bay City Manila Hotel
Citadines Bay City Manila Pasay
Citadines Bay City Manila Hotel Pasay
Frequently asked questions
Does Citadines Bay City Manila offer free cancellation for a full refund?
Yes, Citadines Bay City Manila does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Citadines Bay City Manila?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Citadines Bay City Manila?
Yes, dogs are welcome. There's a charge of PHP 2000 per pet, per night.
Is an airport shuttle service offered by Citadines Bay City Manila?
Yes, an airport shuttle is available. The charge is PHP 1422 per vehicle one-way.
What are the check-in and check-out times at Citadines Bay City Manila?
Check-in start time: 2 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Citadines Bay City Manila?
No, this hotel doesn't have a casino, but City of Dreams Manila (17-min walk) and Newport World Resorts (7-min drive) are both nearby.
What is there to do at Citadines Bay City Manila and nearby?
Citadines Bay City Manila has an outdoor pool and a fitness centre, as well as a garden.
Are there restaurants at or near Citadines Bay City Manila?
Yes, there's an on-site restaurant, Bay Cafe.
What's the area around Citadines Bay City Manila like?
Citadines Bay City Manila is a short 12-minute walk from SM Mall of Asia and 17 minutes' walk from City of Dreams Manila. Travellers recommend the hotel for its walkable location.
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Citadines Bay City Manila Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Popular mentions
Service staff
Room
Breakfast
Location
Food
Shopping malls
Airport
Restaurant
Shower
Bathroom
What guests liked
The property's in-house dining serves good quality food and the nearby restaurants and shopping mall offer plenty of dining options. (10 reviews)
Breakfast options were plentiful and delicious with a wide variety of choices. (18 reviews)
The property's pool was described as beautiful, nice, and a good place to spend time outside the room. (6 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
21 Apr 2025
James the concierge was most helpful in many ways he made our stay there a great pleasure and because of his hard work and the way he helped us while we were there when I returned back to the Philippines I would definitely be staying at your establishment so I give him an a+
Willie
Willie, 3-night trip
10/10 Exceptional
7 Feb 2025
Wonderful place
Jeni
Jeni, 1-night trip
10/10 Exceptional
14 Feb 2025
Always great have stayed multiple times. Can’t beat location.
Matthew
Matthew, 2-night trip
10/10 Exceptional
15 Feb 2025
One of the best hotel in Makati
Luigi
Luigi, 4-night trip
10/10 Exceptional
4 Feb 2025
Property very nice according ro my employees who stayed there.
Jorge
Jorge, 1-night trip
10/10 Exceptional
18 Feb 2025
Top hotel in makati
Luigi
Luigi, 2-night trip
10/10 Exceptional
9 Feb 2025
Property was amazing with excellent amenities and close walking distance to Mall of Asia
Rafael
Rafael, 1-night trip
8/10 Very good
10 Feb 2025
Conveniently located next to MOA Arena where we attended a concert. Room was clean and extremely comfortable.
Joseph
Joseph, 1-night trip
10/10 Exceptional
12 Feb 2025
Staff was very friendly and helpful. My seco d time here.
Timothy
Timothy, 2-night trip
10/10 Exceptional
3 Feb 2025
Wonderful staff , great restaurant for breakfast, very safe and upmarket location. Exceeded my expectations on every level. If you are stopping over in Manila, it is very near the airport and great value.
Barry
Barry, 1-night trip
10/10 Exceptional
7 Feb 2025
Amazing hotel. From the view to the great staff that support this hotel. Excellence is what they strive for. I agree
CHARLES
CHARLES, 1-night trip
10/10 Exceptional
13 Dec 2024
Highly recomended place to stay it was very conveniete walking distance to MOA , ayala mall.
ROLANDO
ROLANDO, 3-night trip
10/10 Exceptional
13 Feb 2025
There was a walter mart right next door. Easy to get supplies.
John
John, 2-night trip
10/10 Exceptional
30 Jan 2025
Our room was spacious including our bathroom.
Ruth
Ruth, 2-night trip
10/10 Exceptional
21 Nov 2024
This hotel is very close to Mall of Asia and the baywalk and thus is excellent for travelers, loved the property, excellent staff, the restaurant is awesome.
Samrat
Samrat, 8-night trip
10/10 Exceptional
2 Dec 2024
Very fast check in ,nice clean room, very close to the airport, the staff are very attractive,,I would highly recommend 👌
Merian
Merian, 1-night trip
10/10 Exceptional
26 Jan 2025
I like the professionalism of the people that work there
Rheygino
Rheygino, 1-night trip
10/10 Exceptional
24 Dec 2024
The dining staff were excellent. There is a boutique mall adjacent to the hotel.
Jesse
Jesse, 5-night trip
10/10 Exceptional
29 Nov 2024
The staff are very friendly and helpful.
Noel
Noel, 3-night trip
10/10 Exceptional
8 Feb 2025
Near Mall of Asia, with moderate walking distance. Adjoins a small Waltermart shopping center with large supermarket. Good amenities. Friendly staff. Room was on small side but clean and comfortable. Check if there is adjoining room as we could clearly hear couple in adjoining room.
Bernard
Bernard, 2-night trip
10/10 Exceptional
4 Dec 2024
We enjoyed our stay. Staff are courteous and efficient. It’s right beside the W Mall which is very convenient. Restaurant staff gave us excellent service and their breakfast buffet spread was wonderful.
Iris
Iris, 2-night trip
10/10 Exceptional
28 Dec 2024
Affordable
Shirlee
Shirlee, 2-night trip
8/10 Very good
6 Jan 2025
I like how clean and friendly the staff were. The check in was seamless. The room was okay. There was an undesirable smell but was qiuckly resolved. The location was great.
Roberto
Roberto, 3-night trip
8/10 Very good
18 Feb 2025
Location was good, premium suite was roomy.
Lack of channels for TV movies was very low... Tried to extend the room for one more night, lobby staff said no rooms were available, I signed into Expedia 15mins later and reserved the same room they said wasn't available
Roger
Roger, 2-night trip
10/10 Exceptional
27 Oct 2024
Nice and clean hotel with excellent service especially James. Very close to MOA and airport.