Hotels in Schwarzau im Gebirge

"The property is stunning but the service and overall staff professionalism is very lacking. When we checked in the front desk attendant did not open the door or help with luggage as he saw us struggling to get through the door and there was no offer to help. He simply asked us to fill out a form and gave us 1 key. No welcome, no explanation of the 600-acre property or what was on site. No hours given for the restaurant or spa so we had to come back and get all of that information. Very odd first impression of the property. Throughout the stay, we had to continue asking for things like robes or for the steam/sauna to be turned on (even though the spa hours are 7am-10pm, apparently those treatment rooms are only turned on from 4pm-10pm which seems odd). Also, no one services the spa all day so at one point there were no more towels (and we again had to go back to the front desk and ask for towels). "

"We love to stay here. This is our 3rd accommodation in this hotel since years. Nice staff, good location. Thanks again. "

"I originally planned to stay for just one night, but I was so impressed by the exceptional service, prime location, and overall quality of the property that I extended my stay for two additional nights. The property is ideally situated away from the noise and pollution of the city, offering a peaceful and relaxing environment. Despite its tranquil setting, it’s conveniently accessible with taxis and buses readily available for transportation. The complimentary breakfast was a highlight of my stay. It featured an all-you-can-eat buffet with a wide variety of delicious options, ensuring there was something for everyone. The quality and presentation were truly outstanding. Additionally, the on-site amenities, including the pool and sauna, provided a luxurious and relaxing experience. Dinner was another standout feature. For just 21 euros per person, the all-you-can-eat buffet offered an unbelievable variety of dishes, all expertly prepared and bursting with flavor. Each evening brought a new selection of culinary delights, showcasing the skill and professionalism of the kitchen staff. Overall, this property offers an unbeatable combination of comfort, convenience, and value. The staff’s attentiveness and hospitality truly set this place apart, making it an experience I highly recommend to anyone seeking a memorable stay"

"Great Stay and would always come back - Breakfast is outstanding !!"