Hilton Santa Fe Historic Plaza

Ski hotel with ski shuttle, near Lensic Performing Arts Center

Choose dates to view prices

Sun 16 Nov
Sat 22 Nov
November 2025
15
December 2025
Seasonal outdoor pool
Exterior
Reception
Executive lounge
Lobby
In the heart of downtown Santa Fe, Hilton Santa Fe Historic Plaza offers a charming retreat. Relax by the lobby fireplace or unwind in the spa tub after a day on the slopes with ski shuttle service. With an outdoor pool, gym, and helpful staff, this hotel near Lensic Performing Arts Center is perfect for those seeking comfort and convenience.
Very good

Popular amenities

  • Connecting rooms available
  • 24/7 front desk
  • Pool
  • Gym
  • Parking available

Main amenities (12)

  • Housekeeping once per stay
  • Restaurants
  • Breakfast available
  • Fitness centre
  • Self parking
  • Seasonal outdoor pool
  • Hot tub
  • Room service
  • 24-hour business centre
  • Business centre
  • 12 meeting rooms
  • Ski shuttle

Feel at home (6)

  • Children stay free
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Laundry facilities
£114
includes taxes & fees
16 Dec - 17 Dec

Why we love this property

Pool bliss
This hotel boasts a seasonal outdoor pool for summertime splashing. After a refreshing dip, guests can unwind in the soothing hot tub.
Historic art central
Wander through the hotel's captivating art gallery in the heart of the city centre. This historic property offers cultural charm in a historical district.
Delicious dining options
The hotel offers full breakfast and a restaurant where culinary adventures await. Food enthusiasts can start their day with a satisfying meal.

Room options

Showing 16 of 16 rooms
Shower, designer toiletries, hair dryer, towels
Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

Very good

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Down duvet
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
Shower, designer toiletries, hair dryer, towels
Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe
42-inch flat-screen TV with satellite channels, TV

Deluxe Room, 2 Double Beds

Very good

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Down duvet
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds
Shower, designer toiletries, hair dryer, towels
Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 1 King Bed (Direct Pool Access)

Very good

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Down duvet
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
Shower, designer toiletries, hair dryer, towels
View from room
Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Double Beds, Pool View

Exceptional

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Down duvet
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds
Shower, designer toiletries, hair dryer, towels
View from room
Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Pool View

Exceptional

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Down duvet
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
Shower, designer toiletries, hair dryer, towels
Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 2 Double Beds, Accessible (Direct Pool Access)

Very good

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Down duvet
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds
Shower, designer toiletries, hair dryer, towels
Premium bedding, down duvets, pillow-top beds, in-room safe
Junior Suite, 1 King Bed, Non Smoking, Pool View | Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Suite, 1 King Bed, Non Smoking, Pool View

Wonderful

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Down duvet
  • 46 sq m
  • Sleeps 4
  • 1 King Bed
Shower, designer toiletries, hair dryer, towels
42-inch flat-screen TV with satellite channels, TV
Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 Bedroom, Non Smoking (Casita)

Exceptional

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Separate bedroom
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
Shower, designer toiletries, hair dryer, towels
42-inch flat-screen TV with satellite channels, TV
Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Bedrooms, Non Smoking (Casita)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
2 bedrooms
  • 74 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
Room, 2 Double Beds, Accessible, Bathtub (Mobility) | Bathroom | Shower, designer toiletries, hair dryer, towels
Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Accessible, Bathtub (Mobility)

Wonderful

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Down duvet
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds
Bathroom shower
Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Wonderful

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Down duvet
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
Shower, designer toiletries, hair dryer, towels
Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Double Beds, Non Smoking, Allergy Friendly

Exceptional

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds
Shower, designer toiletries, hair dryer, towels
View from room
Deluxe Room, 2 Double Beds, Allergy Friendly, Pool View | Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Double Beds, Allergy Friendly, Pool View

Exceptional

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds
Shower, designer toiletries, hair dryer, towels
Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, Allergy Friendly

Exceptional

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
Premium bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
Shower, designer toiletries, hair dryer, towels
Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Allergy Friendly, Pool View

Excellent

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
Premium bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
Bathroom shower
Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Allergy Friendly (Mobility, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
100 Sandoval St, Santa Fe, NM, 87501

What's nearby

  • Lensic Performing Arts Center - 1 min walk - 0.0 km
  • Georgia O'Keefe Museum - 2 min walk - 0.2 km
  • New Mexico Museum of Art - 2 min walk - 0.2 km
  • Santa Fe Plaza - 3 min walk - 0.3 km
  • Loretto Chapel - 5 min walk - 0.5 km

Getting around

  • Santa Fe, NM (SAF-Santa Fe Municipal) - 16 min drive
  • Los Alamos, NM (LAM-Los Alamos County) - 40 min drive
  • Albuquerque International Sunport (ABQ) - 64 min drive
  • Santa Fe Depot - 8 min walk
  • Lamy Station - 25 min drive
  • Ski shuttle (surcharge)

Restaurants

  • ‪Boxcar SF - ‬3 min walk
  • ‪Coyote Cafe & Rooftop Cantina - ‬3 min walk
  • ‪Il Vicino Wood Oven Pizza - ‬1 min walk
  • ‪Henry & The Fish - ‬1 min walk
  • ‪Ortiz Restaurant - ‬2 min walk

About this property

Hilton Santa Fe Historic Plaza

Hilton Santa Fe Historic Plaza features a ski shuttle and puts you within a five-minute walk of Santa Fe Plaza. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at ORTIZ, which serves breakfast, lunch and dinner. Other highlights at this historic hotel include a fitness centre and a hot tub. Fellow travellers say great things about the helpful staff and location.

At a glance

Hotel size

    • 158 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 21
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • Guests will receive smart lock details

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 27 kg per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*

Internet

    • Free WiFi and wired internet access in public areas
    • Free wired internet access in rooms

Parking

    • On-site self-parking (USD 31 per night; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site

Off-site

    • Ski shuttle*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Ski shuttle (surcharge)
  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Rafting nearby

Working away

  • 24-hour business centre
  • 12 meeting rooms
  • Conference space (4000 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Built in 1972
  • Safe-deposit box at front desk
  • Fireplace in reception
  • Fitness centre
  • Seasonal outdoor pool
  • Art gallery on-site
  • Hot tub
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Closed-captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance

Ski

  • Ski shuttle (surcharge)
  • Downhill skiing nearby
  • Skiing lessons nearby
  • Snowboarding nearby
  • Ski hire shops
  • Snowmobiling nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Premium bedding
  • Pillow-top mattress

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free newspapers
  • Free wired Internet

Food and drink

  • Fridge

More

  • Housekeeping (once per stay)
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

ORTIZ – This restaurant serves breakfast, lunch and dinner.

Awards and affiliations

The property is a member of Historic Hotels of America.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 19.75 per person
  • Ski shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 November to 1 May:
  • Swimming pool

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 95 per pet, per stay (maximum USD 50.00 per stay)

Parking

  • Self-parking costs USD 31 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • The seasonal pool is open from April to August

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Eurocard
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Hilton Historic Hotel Santa Fe Plaza
Hilton Santa Fe Historic Plaza
Hilton Santa Fe Plaza
Historic Santa Fe Plaza
Hilton Hotel Santa Fe
Hilton Santa Fe Historic Plaza Hotel Santa Fe
Hilton Santa Fe Historic Plaza Hotel
Hilton Historic Plaza Hotel
Hilton Historic Plaza
Hilton Santa Fe Historic Plaza Hotel
Hilton Santa Fe Historic Plaza Santa Fe
Hilton Santa Fe Historic Plaza Hotel Santa Fe

Frequently asked questions

Does Hilton Santa Fe Historic Plaza offer free cancellation for a full refund?

Yes, Hilton Santa Fe Historic Plaza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hilton Santa Fe Historic Plaza?

Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at Hilton Santa Fe Historic Plaza?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 27 kg per pet. There's a charge of USD 95 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Hilton Santa Fe Historic Plaza?

Yes. Self-parking costs USD 31 per night.

What are the check-in and check-out times at Hilton Santa Fe Historic Plaza?

Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Hilton Santa Fe Historic Plaza?

No, this hotel doesn't have a casino, but Camel Rock Casino (6-min drive) and Tesuque Casino (8-min drive) are both nearby.

What is there to do at Hilton Santa Fe Historic Plaza and nearby?

Have fun with nearby winter activities such as cross-country skiing, snowboarding and snowmobiling, and in warmer months, enjoy a round of golf at the nearby golf course. Relax in the hot tub or enjoy the use of other amenities, which include a seasonal outdoor pool and a fitness centre.

Are there restaurants at or near Hilton Santa Fe Historic Plaza?

Yes, there's an on-site restaurant, ORTIZ.

What's the area around Hilton Santa Fe Historic Plaza like?

Hilton Santa Fe Historic Plaza is in Downtown Santa Fe, a short 8-minute walk from Santa Fe Depot and 5 minutes' walk from Santa Fe Plaza. Travellers say that the area is walkable and ideal for skiing.

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Hilton Santa Fe Historic Plaza Reviews

8.0

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

RoomLocationService staffRestaurantParkingBedLobbyBarBathroomHot Tub

What guests liked

  • The property restaurant offered excellent dining options, including a great breakfast assortment and a nice late-night meal or glass of wine. (7 reviews)
  • Breakfast was terrific with great servers and a good assortment of options. (8 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

8/10 Very good

Great location
Marisela, 2-night trip

8/10 Very good

Great place and wonderful staff welcoming us to our stay.
Paul Anthony, 2-night trip

10/10 Exceptional

A great place to stay thats close to all of Santa Fe greatest experiences.
David, 2-night trip

10/10 Exceptional

Wonderful stay at this Hilton once again. Always out go-to in Santa Fe! Good value for the price. Other hotels have increased out of sight.
Susan, 1-night trip

10/10 Exceptional

Nice stay

Very nice visit. Located walking distance to plaza. Hallways and room very dark but that kind of goes with the Southwest motif.
Lorelei, 4-night trip

10/10 Exceptional

Everything was fantastic - this is important bc I don't require daily housekeeping - yet, it was fantastic that managers send me emails to check on me
Priscilla, 7-night trip

10/10 Exceptional

Beautiful property and great location
Amanda, 2-night trip

8/10 Very good

The property is charming and historic with much character. It is conveniently located to the historic plaza and downtown shopping. The parking lot is large and perfect for overnight stays.
Karen, 4-night trip

8/10 Very good

Excellent location. The restaurant is tiny
Ana, 2-night trip

8/10 Very good

Great location. Updated bathrooms.
Leah Freeman, 5-night trip

10/10 Exceptional

Location to plaza!
Nina, 4-night trip

4/10 Fair

The location is great. I have stayed there over the years and loved it. Short on staff, no valet, expensive parking. Handicap mom traveling with me, entrance doors are heavy managing wheel chair and door was not easy.
joAnne, 1-night trip

6/10 Good

A bit old, toilet problem was fixed. Some homeless in nearby park. Walkable to most historic places and shops
Linda, 2-night trip

8/10 Very good

Great place to stay within walking distance to the plaza and restaurants. Only thing was with cleaning service. On first day they took the soiled towels and and left only one. For my wife and I. The second day they took the hand towels and wash cloths, and left none.... but at least I had 2 towels
Jorge, 3-night trip

10/10 Exceptional

We had an amazing stay, this hotel is clean and in a perfect location. You are close to everything in the historic downtown area. I will definitely stay here again.
Daniella, 2-night trip

10/10 Exceptional

Santa Fe Mini Vacation

Staff was friendly and we were within walking distance to shops and variety of resturants. Will stay here again.
Virginia, 2-night trip

10/10 Exceptional

We had a great stay at this Hilton. The staff was friendly, rooms were well appointed with lots of storage, ample parking and a nice pool. Super convenient for visiting the plaza.
BETHANY, 4-night trip

10/10 Exceptional

We loved this hotel for many reasons. First, we loved the location. It was very walkable to downtown Santa Fe attractions, shops, galleries & restaurants. Second, the hotel & staff were very professional, friendly & helpful. The hotel and our room were decorated beautifully & clean. Finally, we are Hilton Honors members and we were able to enjoy our member benefits.
Susan, 4-night trip

4/10 Fair

First, the front desk staff was poorly trained and commonly rude to complaints about the condition of the hotel. The rooms were dated but tried to
Gregory, 3-night trip

10/10 Exceptional

Nice area, walking distance to everything
Steven, 2-night trip

10/10 Exceptional

Management took it upon themselves to send us a "gift basket" for our 50th wedding anniversary. The staff was courteous and helpful. The breakfast staff was quick to remember us (we ate breakfast there every morning). 90% of the places we wanted to eat were within .5 miles, so walking was always an option. The rooms were kept clean and tidy. My only complaint is that the shower stall lacks rails for holding onto, and the tile floor can become slick. Providing a shower mat or its equivalent would solve this issue (in the three "special" exterior rooms.
Robert, 7-night trip

2/10 Poor

Stayed here for Spring Break. Pool was closed the entire time, bartender denied my valid vertical out of state ID, does not have a smart TV, and they charged a smoking fee when nobody smoked in the room and failed to resolve problem. Overall, if you are looking to spend 200 a night on a room, there are better options.
Samantha, 3-night trip

10/10 Exceptional

It's a Hilton. What more can I say? We had very nice connecting rooms - just what we needed.
Michael, 3-night trip

4/10 Fair

There is a lot of construction so google directions were bad. When I tried to call the front desk it took 10 minutes and likely a foreign call center before I could get the front desk for instructions. Then they have a small store with snacks but it doesn’t take cash.
roberta, 1-night trip

4/10 Fair

Understaffed at frontdesk. Unable to get a 1 hour late check-out having arrived at midnight. No black tea bags at the lobby hot beverage station. Simple things which would make a very expensive stay, worth the money.
Nina, 1-night trip