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Sunset Palace Mazatlan

3.0 star property
Beach hotel with outdoor pool, near Cerritos Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sunset Palace Mazatlan

View from property
Front of property
Outdoor pool, pool loungers
Junior Suite, 1 King Bed | Terrace/patio
In-room safe, iron/ironing board, free WiFi

Reviews

6.2 out of 10

Good

Popular amenities

  • Connecting rooms available
  • Bar
  • Gym
  • Pool
  • 24/7 front desk
  • Pet-friendly
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Room service
  • Room service
  • Children's club
  • Business centre
  • 7 meeting rooms
  • 24-hour front desk
Feel at home
  • Children's club
  • Playground on-site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room (Dog Friendly)

In-room safe, iron/ironing board, free WiFi

Room (Dog Friendly)

Highlights

Air conditioning
Connecting rooms available
LED TV
Private bathroom
Shower/bath combination
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

In-room safe, iron/ironing board, free WiFi

Deluxe Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
LED TV
Private bathroom
Shower/bath combination
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds (Preferencial)

In-room safe, iron/ironing board, free WiFi

Room, 2 Queen Beds (Preferencial)

Highlights

Air conditioning
Connecting rooms available
LED TV
Private bathroom
Shower/bath combination
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Preferencial)

In-room safe, iron/ironing board, free WiFi

Room, 1 King Bed (Preferencial)

Highlights

Air conditioning
Connecting rooms available
LED TV
Private bathroom
Shower/bath combination
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, iron/ironing board, free WiFi

Junior Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
LED TV
Private bathroom
Shower/bath combination
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Avenida Camaron Sabalo 1927, Zona Dorado, Mazatlán, SIN, 82110

What's nearby

  • Playa Brujas - 4 min walk - 0.4 km
  • El Cid Country Club Golf Course - 4 min drive - 2.4 km
  • Mazatlan International Center - 7 min drive - 5.2 km
  • Mazatlán Aquarium - 8 min drive - 5.7 km
  • Cerritos Beach - 9 min drive - 5.3 km

Getting around

  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 33 min drive

Restaurants

  • ‪La Catrina Restaurant y Cantina - ‬4 min walk
  • ‪Los Panchos-pueblo Bonito - ‬8 min walk
  • ‪Diego's Beach House - ‬4 min walk
  • ‪Mané - ‬2 min walk
  • ‪Cenaduría Chayito - ‬2 min walk

About this property

Sunset Palace Mazatlan

Sunset Palace Mazatlan is a great choice for your beach stay in Mazatlán. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in massages. El Jardín serves Mexican cuisine and is open for breakfast, lunch and dinner. A bar/lounge, a fitness centre and a snack bar/deli are other highlights.

Languages

English, Spanish

At a glance

Hotel size

  • 127 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Children's club

Pets

  • Pets allowed (dogs only, 1 total, up to 15 kg per pet)*
  • Specific rooms only*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's club
  • Playground

What to do

  • Shopping
  • Beach access
  • Golfing nearby

Working away

  • Business centre
  • 7 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • Traditional architecture

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

El Jardín – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 195 for adults and MXN 195 for children

Pets

  • Pets are allowed for an extra charge of MXN 600 per pet, per night

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Fiesta Inn Mazatlan Hotel Mazatlan
Hotel Misión Mazatlán
Hotel Misión Mazatlán Mazatlan
Misión Mazatlán
Misión Mazatlán Mazatlan
Mision Mazatlán Hotel Mazatlan
Mision Mazatlán Hotel
Mision Mazatlán Mazatlan

Frequently asked questions

Does Sunset Palace Mazatlan offer free cancellation for a full refund?
Yes, Sunset Palace Mazatlan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sunset Palace Mazatlan?
Yes, there's an outdoor pool.
Are pets allowed at Sunset Palace Mazatlan?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 15 kg per pet. There's a charge of MXN 600 per pet, per night. Food and water bowls are available.
Is parking offered on site at Sunset Palace Mazatlan?
Yes, there's free self parking.
What are the check-in and check-out times at Sunset Palace Mazatlan?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Sunset Palace Mazatlan?
No, this hotel doesn't have a casino, but Casino del Rey (3-min drive) and MonteCarlo Casino (4-min drive) are both nearby.
What is there to do at Sunset Palace Mazatlan and nearby?
Sunset Palace Mazatlan has an outdoor pool and a fitness centre.
Are there restaurants at or near Sunset Palace Mazatlan?
Yes, El Jardín offers Mexican cuisine.
What's the area around Sunset Palace Mazatlan like?
Sunset Palace Mazatlan is in Zona Dorada, a short 4-minute walk from Playa Brujas.

Sunset Palace Mazatlan Reviews

Reviews

6.2

Good

6.4/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Poor

extremadamente sucia la habitación. Toallas y sábanas sucias y percudidas, polvo, cucarachas, sin jabón, instalaciones viejas y descuidadas. La atención de la recepcionista fue pésima y el check in una hora después! No lo recomiendo, es literalmente el peor hotel en el que me he quedado
Genesis, 1-night family trip
Verified Expedia guest review

2/10 Poor

The propriety didn’t look like the pictures at all, the condition of the room and bathroom were terrible , the beach side was very poor and dirty, the private beach area didn’t have any amenities like chairs or tables. The a/c in the room was leaking water and the tv was broken. I will not stay again.
luca, 3-night family trip
Verified Expedia guest review

4/10 Fair

Hotel en deterioro, sucio.
Lautaro, 1-night romance trip
Verified Expedia guest review

4/10 Fair

No wifi, no tv signal, 1st day no hot water in the shower, restroom ceiling falling apart, restroom sink old and patched, bathtub old and not well maintained, patches on the ceiling on top of the bed, cracked glass on the sliding door to balcony, bedroom door not aligned to be able to lock it with the safety lock but it does close.
Roberto, 4-night trip
Verified Expedia guest review

8/10 Very good

The only part I didn't like was the check-in my flight arrived late and the hotel had cancelled my reservation I waited about 2 1/2 hours in the lobby other than that every thing was fine I stayed 15 days
María Dávila, 14-night romance trip
Verified Expedia guest review

2/10 Poor

My room was nice .... except the fan wasn't working and the lights didn't work either and the air conditioning unit didn't go on until my last night there a service man told me that I had to insert my room key into the hanger by the door for everything to work.... Well great but still nothing work and to make matters worst my sink was clogged up I reported it right away and when I checked out it was still clogged. I will never return to this hotel.
Nadine, 2-night trip
Verified Expedia guest review

2/10 Poor

They cancelled the booking after I had already flown all the way to Mexico. They didn't care.
Jeffrey, 1-night family trip
Verified Expedia guest review

6/10 Good

Great location right on the beach, great staff. Lots of great dining options in the area. Local bus out front. Beach can get noisy at times, but quite at night. They seem to loose everyones reservation so be prepared to take extra long at checkin. There is no WIFI as advertised. Its only a hotspot from a cell phone by the front desk only. No wifi anywhere else. Hotel needs a major renovation, looks like the rooms haven't been updated since the 80's.
Salim, 7-night trip
Verified Expedia guest review

4/10 Fair

every thing was great but we paid for two rooms infull in advance and they only gave us one room they over booked.
Willis, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Gerardo, 2-night trip
Verified Expedia guest review

6/10 Good

Falta remodelacion la taza del baño esta suelta es muy incomodo bañarse en una tina muy antigua le. Falta más precencia ala abitacion tiene muy buena ubicación como para k este en esas condiciones todo muy pasado de la actualidad fue mi primera ves que me hospede cuando mire el hotel por Internet se miraba todo muy bonito y fue todo lo contrario ojalá aya cambios para poder volver esto es u a critica constructiva ni me lo tomen a a mal
Jesús amado, 3-night trip
Verified Expedia guest review

2/10 Poor

Worst hotel I’ve ever stayed in Dirty the whole building looks rundown on the outside and in the rooms holes in the wall No soap bad beds y’all should take this hotel off of Expedia so other people don’t book here. Is there a way to get a partial refund
Jordan, 1-night trip with friends
Verified Expedia guest review

4/10 Fair

Maritsa, 3-night trip
Verified Expedia guest review

2/10 Poor

John, 2-night trip
Verified Hotels.com guest review

2/10 Poor

No wi-fi
MARIA, 1-night trip
Verified Expedia guest review

2/10 Poor

Horrible experience photos of the property are completely outdated booked because it was one of the very few that said pet friendly the room we got was on the 1st floor and pretty gross (even for me who is usually not picky) the staff was rude I took pictures of the room was not expecting 5 stars but deff not motel look, I am glad we only booked for one night I wish I could get my money back not work $150
Verified Expedia guest review

10/10 Exceptional

Ileana, 3-night trip
Verified Hotels.com guest review

4/10 Fair

The location for this place is amazing. The best beach in all mazatlán is where this hotel is located at. Too bad the hotel itself it’s falling apart. Nothing works correct. It’s too old and nobody cared to do upkeep at all. The pool was not usable in three weeks that we stayed there. Good thing the best beach is there. The staff makes up for the “condemned” place. They are friendly and very attentive. At least, that was my experience with them.
Cyntia, 22-night romance trip
Verified Orbitz guest review

4/10 Fair

Staff very friendly. Hotel in general needs to be repaired and or remodel. Windows dirty with bird poop on the outside. Wall paint pilling off.
Lizzeth, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Please be aware that the pictures are not real!! The hotel is extremely dirty and everything seems to be broken, not all rooms have AC nor tv , they forced us to pay extra for breakfast even though it was included. Threatened me and my family out of the facility.
Verified Expedia guest review

2/10 Poor

Great view, awful service
Awful service my reservation was made to be able to have 4 people in the room. I was charged extra for a third person. There were towels and toilet paper missing, I requested them to be brought to the room since I checked in and never had them delivered, I had to ask one of the cleaning people for towels and toilet paper the next day. For next time I will wait to get a hotel when I arrive there.
yadira, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Unfriendly staff, dirty hotel, old facilities. I would NOT recommend staying at this hotel!
Ivan, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Verified Expedia guest review

2/10 Poor

Maria, 3-night trip
Verified Hotels.com guest review

6/10 Good

Nice location, sadly this is the only thing that this outdated hotel has to offer, which is fine, but could improve a little to compete with newer facilities in the area.
Ivan, 1-night business trip
Verified Expedia guest review