Schooner Way, Atlantic Wharf, Cardiff Bay, Cardiff, Wales, CF10 4RT
What's nearby
Cardiff International Arena - 7 min walk
Principality Stadium - 17 min walk
Cardiff Castle - 18 min walk
Wales Millennium Centre - 19 min walk
Cardiff Bay - 20 min walk
Getting around
Cardiff International Airport (CWL) - 31 min drive
Bristol International Airport (BRS) - 78 min drive
Cardiff Queen Street Station - 11 min walk
Cardiff Central Station - 14 min walk
Cardiff (CFW-Cardiff Train Station) - 14 min walk
Airport shuttle (surcharge)
Restaurants
Bru Coffee & Gelato - 9 min walk
YO! Sushi - 9 min walk
The Place to Eat in John Lewis - 10 min walk
The Grazing Shed - 9 min walk
Espresso Bar - John Lewis - 10 min walk
About this property
Novotel Cardiff Centre
At Novotel Cardiff Centre, you'll be a short five-minute drive from Cardiff Bay and Principality Stadium. Guests can take a dip in the indoor pool or grab a bite to eat at Elements, which serves breakfast, lunch and dinner. Other highlights include a bar/lounge, a health club and a fitness centre. Fellow travellers say great things about the pool and helpful staff.
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Secured on-site self-parking (GBP 10.00 per night)
Electric vehicle charging point on site
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
What to do
Bike rentals nearby
Golfing nearby
Working away
11 meeting rooms
Conference centre (2259 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Health club
An indoor pool
Full-service spa
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Lift
Assistive listening devices available
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Blackout curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a hot tub and a steam room.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
Dining
Elements – This brasserie serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 18.00 per person
Airport shuttle service is offered for an extra charge of GBP 30 per vehicle (one-way)
Late checkout can be arranged for an extra charge of GBP 10.00 (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 15.00 per pet, per stay
Parking
Secured self-parking costs GBP 10.00 per night
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:00 PM
Guests under 18 years old are not allowed in the fitness facility
Guests under 16 years old are not allowed in the spa
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Novotel Cardiff Centre
Novotel Hotel Cardiff Centre
Cardiff Novotel
Hotel Accor Cardiff Centre
Novotel Cardiff Centre Hotel Cardiff
Novotel Cardiff Centre Wales
Novotel Cardiff Centre Hotel
Novotel Cardiff Centre Hotel
Novotel Cardiff Centre Cardiff
Novotel Cardiff Centre Hotel Cardiff
Frequently asked questions
Does Novotel Cardiff Centre offer free cancellation for a full refund?
Yes, Novotel Cardiff Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novotel Cardiff Centre?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Novotel Cardiff Centre?
Yes, pets are welcome. There's a charge of GBP 15.00 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Novotel Cardiff Centre?
Yes. Self-parking costs GBP 10.00 per night. Electric car charging is available.
Is an airport shuttle service offered by Novotel Cardiff Centre?
Yes, an airport shuttle is available. The charge is GBP 30 per vehicle one-way.
What are the check-in and check-out times at Novotel Cardiff Centre?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge of GBP 10.00 (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Novotel Cardiff Centre?
No, this hotel doesn't have a casino, but Les Croupiers Casino (7-min drive) is nearby.
What is there to do at Novotel Cardiff Centre and nearby?
Have fun with nearby activities such as cycling and practise your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Novotel Cardiff Centre also has a health club and a garden.
Are there restaurants at or near Novotel Cardiff Centre?
Yes, there's an on-site restaurant, Elements.
What's the area around Novotel Cardiff Centre like?
Novotel Cardiff Centre is a short 17-minute walk from Principality Stadium and 20 minutes' walk from Cardiff Bay. Travellers recommend the hotel for its walkable location.
Novotel Cardiff Centre Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.4/10
Staff & service
8.2/10
Amenities
8.0/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
6/10 Good
6 Jan 2025
Quiet but basic
Quite a basic option for accommodation. Unfortunately the sofa bed our daughter was sleeping in was stained and when we complained we were offered towels to cover it with which personally I didn’t feel was a satisfactory solution.
The towels also had a really odd smell, as did the shower gel / hand wash provided so it was hard to feel ‘clean’ whilst there.
The room was lovely and quiet though which was a bonus
Verified traveller
2-night family trip
Verified Hotels.com guest review
4/10 Fair
6 Jan 2025
Disappointing
Was very disappointed in this hotel. We arrived at 2:45 to be told check-in wasn’t until three which I thought okay that’s fine then the room was not ready until 345 so we had 45 minutes of sitting doing nothing. There was no apology for the room, not being ready or anything That was a bit of a funky smell in the restaurant when we first walked in smell a bit like damn when we got to the room the room was nice. We spent the first night there when we run the bath. The water was green and had bits of sand or something in there was also bugs in the bedroom. They moved us to a different room which when we tried running hot water it was just warm overall, the day wasn’t the best sadly for the price that we paid I was disappointed. We did try and use the spa as much as we could and I noticed there was a nappy on the floor from the Monday until the Tuesday evening so I’m a little bit concerned about the hygiene and cleanliness of this hotel
Scott
Scott, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Jan 2025
Phillip
Phillip, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 Jan 2025
Phillip
Phillip, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
3 Jan 2025
Robyn
Robyn, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
3 Jan 2025
Mate
Mate, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Jan 2025
Naomi
Naomi, 1-night family trip
Verified Hotels.com guest review
6/10 Good
1 Jan 2025
Room was clean , bathroom could do with upgrade.
No milk in room now to make a cup of tea.
Anna
Anna, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 Dec 2024
Richard
Richard, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
27 Dec 2024
Nice hotel
The hotel as nice and clean but furnitures are little bit old. Pool was great, we had great time. Hotel stuffs are kind, friendly and helpfull. We are happy and would stay again.
Fuat
Fuat, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 Dec 2024
Ashley
Ashley, 1-night trip
Verified Hotels.com guest review
8/10 Very good
26 Dec 2024
Bahareh
Bahareh, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 Dec 2024
Shami
Shami, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Dec 2024
Derya
Derya, 1-night family trip
Verified Hotels.com guest review
6/10 Good
17 Dec 2024
Not the best of stays
Our stay was okay, bed and pillows uncomfortable, tv turned off every 30 minutes, on site pub no table service
Stephanie
Stephanie, 2-night trip
Verified Hotels.com guest review
2/10 Poor
16 Dec 2024
Pay the ridiculous amount for flexibility!!!!
We had booked a night away as a treat for our children, unfortunately West Wales was issued with a red weather warning on our day of travel, sometjing i have never seen before! I called the hotel to explain that we wouldnt be travelling the 200 miles during the storm for the safety of our family, they said that they would happily change the dates of our booking but i would have to request this through Hotels.com, i have had numerous phone calls and emails with both the Novotel and Hotels.com and they have now said that there is nothing they can do and we loose the £400 it cost for our two rooms, we're devastated as we just didnt have the extra £50 to pay for flexibility and had every intention of taking the trip until Storm Darrah arrived. I would definitely book a hotel directly in future and would choose one who chose to help their traveller's rather than leave them devastated for putting the safety of their family first!
Lisa
Lisa, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 Dec 2024
Spot on
It’s a lovely hotel, very clean good gym and pool nice breakfast too
Dave
Dave, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Dec 2024
Great
Was great, such a shame about the parking cost (£10) otherwise woukd have been perfect