Phoenix, AZ (DVT-Phoenix Deer Valley) - 16 min drive
Scottsdale, AZ (SCF) - 18 min drive
Sky Harbor International Airport (PHX) - 22 min drive
Mesa, AZ (MSC-Falcon Field Municipal) - 39 min drive
Chandler, AZ (CHD-Chandler Municipal) - 43 min drive
Mesa, AZ (AZA-Phoenix - Mesa Gateway) - 56 min drive
Restaurants
McDonald's - 18 min walk
Carolina's Mexican Food North - 4 min drive
Burger King - 3 min drive
Taco Bell - 4 min drive
Scramble - 2 min drive
About this property
Hilton Phoenix Tapatio Cliffs Resort
Hilton Phoenix Tapatio Cliffs Resort puts you within a 15-minute drive of Biltmore Fashion Park and features a golf course and a free water park. You can visit the spa to be pampered with deep-tissue massages, body wraps or aromatherapy, and Different Pointe of View, one of 3 restaurants, serves dinner. Other highlights at this Mediterranean resort include 7 outdoor pools, a poolside bar and a 24-hour fitness centre. Fellow travellers love the pool and helpful staff.
Languages
English, Russian, Spanish
At a glance
Hotel size
584 units
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
Guests will receive smart lock details
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
WiFi in public areas*
WiFi and wired internet access in rooms*
Parking
Free on-site self-parking
Free on-site valet parking
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
On-site parking includes off-street options
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
To-go breakfast (surcharge) 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
3 restaurants
3 bars/lounges
Poolside bar
Coffee shop
Coffee/tea in a common area
Private dining
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Free water park access
Local/corner shop
Children's menu
What to do
Tennis
Basketball
Golf lessons
Golfing
Shopping
Hiking/biking trails nearby
Mountain biking nearby
Working away
24-hour business centre
36 meeting rooms
Computer station
Conference centre (16000 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool cabanas (surcharge)
Golf cart on-site
Golf clubs on-site
Pool loungers
Pool umbrellas
Facilities
28 buildings/towers
Built in 1982
ATM/banking
Safe-deposit box at front desk
Terrace
Television in common areas
24-hour fitness centre
Golf course on-site
Golf driving range on-site
7 outdoor pools
Free water park
Full-service spa
Golf pro shop on-site
6 outdoor pickleball courts
7 hot tubs
Outdoor tennis court
Sauna
Massage/treatment rooms
Water slide
At least 80% of food locally sourced
At least 80% organic food
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Mediterranean architecture
Accessibility
Wheelchair-accessible
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Closed-captioned TV
Phone accessibility kit
Well-lit path to entrance
Step-free path to entrance
Pool hoist on site
Room amenities
Be entertained
65-inch LCD TV
Premium cable channels
Films for purchase
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Premium bedding
Pillow-top mattress
Free cot/infant bed
What to enjoy
Balcony or patio
Separate living room
Freshen up
Private bathroom
Shower/bath combination
Designer toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
WiFi and wired internet for a surcharge
Phone
Food and drink
Mini fridge
More
Housekeeping (on request)
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Tocaloma Spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision.
Dining
Different Pointe of View – This restaurant only serves dinner. Guests can enjoy drinks at the bar. Reservations are required.
Pointe In Tyme – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Cascades Cafe – This poolside café serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Lobby Coffee Bar – On-site coffee shop. Open daily.
Fees & policies
Refundable deposits
Deposit: USD 75 per accommodation, per night
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Resort fee: USD 43.90 per accommodation, per night
Resort fee inclusions:
Additional inclusions
Fitness centre access
Phone calls (may be limited)
Pool access
Optional extras
WiFi is available in guest rooms for USD 9.95
WiFi is available in public areas for USD 11.95 (rates may vary)
Wired internet access is available in guestrooms for USD 9.95 (rates may vary)
To-go breakfast is offered for an extra charge of approximately USD 9 to 20 per person
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 23 September to 10 October:
Golf course
Pool, spa, & gym (if applicable)
Children under 10 years old are not allowed in the spa without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property requires a cash deposit for any bookings where payment for the stay will be made in cash.
Also known as
Hilton Cliffs Tapatio Resort
Hilton Pointe Tapatio Cliffs Resort
Hilton Tapatio
Pointe Hilton Resort
Pointe Hilton Tapatio Cliffs Resort
Pointe Hilton Tapatio Cliffs Resort Phoenix
Pointe Tapatio Cliffs
Pointe Tapatio Cliffs Resort
Tapatio Cliffs Hilton
Tapatio Hilton
Pointe Hilton Tapatio Cliffs Hotel Phoenix
Pointe Hilton Tapatio Cliffs Phoenix
Pointe Hilton Tapatio Cliffs
Hilton Phoenix
Phoenix Hilton
Hilton Phoenix Tapatio Cliffs
Pointe Hilton Tapatio Cliffs Resort
Hilton Phoenix Tapatio Cliffs Resort Resort
Hilton Phoenix Tapatio Cliffs Resort Phoenix
Frequently asked questions
Does Hilton Phoenix Tapatio Cliffs Resort offer free cancellation for a full refund?
Yes, Hilton Phoenix Tapatio Cliffs Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Phoenix Tapatio Cliffs Resort?
Yes, there are 7 outdoor pools.
Are pets allowed at Hilton Phoenix Tapatio Cliffs Resort?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hilton Phoenix Tapatio Cliffs Resort?
Yes, there's free self and valet parking. Electric car charging is available.
What are the check-in and check-out times at Hilton Phoenix Tapatio Cliffs Resort?
Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is 11 AM. Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Hilton Phoenix Tapatio Cliffs Resort?
No, this resort doesn't have a casino, but Talking Stick Resort Casino (23-min drive) and Desert Diamond Casino - West Valley (24-min drive) are both nearby.
What is there to do at Hilton Phoenix Tapatio Cliffs Resort and nearby?
Tee off at the on-site golf course, and improve your game on the tennis courts. Additional recreation on-site includes basketball. Indulge in a treatment at the spa and soothe your senses in one of the 7 hot tubs. Hilton Phoenix Tapatio Cliffs Resort also has 7 outdoor pools and 3 bars, as well as a 24-hour fitness centre and a sauna.
Are there restaurants at or near Hilton Phoenix Tapatio Cliffs Resort?
Yes, there are 3 on-site restaurants, featuring pool views and poolside dining.
Does Hilton Phoenix Tapatio Cliffs Resort have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Hilton Phoenix Tapatio Cliffs Resort like?
Hilton Phoenix Tapatio Cliffs Resort is in North Mountain, a short 3-minute walk from Lookout Mountain Golf Club and 18 minutes' walk from North Mountain Park. Travellers give top marks for the resort's prime location.
Hilton Phoenix Tapatio Cliffs Resort Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.4/10
Staff & service
8.2/10
Amenities
7.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
3 Jan 2025
Karen
Karen, 2-night trip
Verified Hotels.com guest review
8/10 Very good
1 Jan 2025
Tub was slowly draini g in our room. No one followed up intil the next day.
pennilyn
pennilyn, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
19 Dec 2024
Esti
Esti, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Dec 2024
Brian
Brian, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Dec 2024
Verified traveller
4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 Dec 2024
Jason
Jason, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Dec 2024
Moises
Moises, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
7 Dec 2024
Hotel sucks
There were good things about staying at this hotel. However, that has pretty much been wiped out by the incompetence of the staff in sending me my final email for checkout. All I wanna know is why I was charged what I was charged. I have requested they send the invoice to me four times now they keep saying there’s something wrong with the email address I gave them. But they identified that they typed in the email address wrong. They now know they’ve been using the wrong email address but they won’t resend it again to the correct email address without me calling and talking to somebody. You’ve got to be kidding me
Jayne
Jayne, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 Dec 2024
Amy
Amy, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 Nov 2024
Anniversary Stay
It was an amazing 40th Wedding Anniversary. From the time we checked in and Lexi went above and beyond with great service and then Jeremy came to assist with the internet, your Staff is outstanding.
Everything from our room to the views, Tapatio Cliffs Resort is still our favorite place to stay..
Kimberly
Kimberly, 1-night trip
Verified Hotels.com guest review
8/10 Very good
12 Nov 2024
Nice property, staff doesn’t care.
Check in takes forever. When I arrived to check in there were seven other groups waiting to check in. I timed the single receptionist at 8 minutes per check in. After waiting for around 25 minutes a second receptionist finally showed up. Overall check in time was over 30 minutes. I value efficiency in business and this process seems crazy to me. The hotel already has all my information before check in. The process should take maybe a minute to look up the guest and another to charge for incidentals and issue keys.
It’s a total bummer to show up after a long day of travel and be expected to wait 30-60 minutes just to get into your room.
Otherwise, the property is beautiful but the rooms are pretty dated. The our room likely hadn’t seen a renovation in 10+ years if I had to guess.
The bar staff at the lounge did their job but wasn’t overly friendly. We just came from Mexico where the entirety of the hotel staff was incredibly gracious and professional. I just didn’t get anywhere close to that at the Tapatio Hilton.
We will probably stay again for the pools and property amenities but our expectation from the staff is pretty low.
Verified traveller
2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
9 Nov 2024
Dailen
Dailen, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Nov 2024
Dunia
Dunia, 3-night trip
Verified Hotels.com guest review
6/10 Good
4 Nov 2024
We stay here every time we’re in town and while we like the rooms, the parking isn’t convenient. We had an employee sweeping bird poop from above down to our balcony and continued even after I asked her to stop. That was an isolated incident though and most employees are quite friendly and helpful.
Spring
Spring, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
31 Oct 2024
Looking Forward to Our Next Stay Here
This property is wonderful.Family friendly, clean with comfortable beds.We enjoyed plenty of space for the grandsons to play with their toys.The adjoining rooms made it very easy for our family activities, especially having 2 bathrooms.Everything about this place has us saying, We Will Be Back!
Loralee
Loralee, 3-night family trip
Verified Hotels.com guest review
6/10 Good
30 Oct 2024
Kiara
Kiara, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Oct 2024
Ivan
Ivan, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 Oct 2024
Anthony
Anthony, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Oct 2024
dlomahaftewa
dlomahaftewa, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Oct 2024
Thomas
Thomas, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Oct 2024
Jeffrey
Jeffrey, 1-night trip
Verified Hotels.com guest review
8/10 Very good
14 Oct 2024
Danilo
Danilo, 2-night trip
Verified Hotels.com guest review
6/10 Good
12 Oct 2024
Stephanie
Stephanie, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Oct 2024
Beautiful views and comfortable rooms
This was a wonderful place to stay. The view of the mountain at sunset was beautiful . The only part that we had an issue with was the parking. Trying to maneuver around back to our room was difficult if anyone parked slightly crooked and it was a hike to get to our room if we parked in the main parking lot. The shuttle service didn’t seem to have enough people working and never arrived on one occasion.