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Casa Carmen

2.5 star property
Central guesthouse connected to a shopping centre, within walking distance of National Capitol Building

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Casa Carmen

Exterior
Comfort Double Room (#2) | Minibar, soundproofing, iron/ironing board, WiFi
Free daily cooked-to-order breakfast
Terrace/patio
Terrace/patio

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Free breakfast
  • Airport transfer
  • Internet access
  • Free parking
  • Non-smoking
  • Air conditioning
Main amenities
  • Daily housekeeping
  • WiFi in the lobby
  • 24-hour room service
  • Airport shuttle
  • Terrace
  • Air conditioning
  • Laundry service
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance
Feel at home
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Minibar
  • Flat-screen TV
  • Dry cleaning/laundry service
The price is £20
includes taxes & fees
24 Jan - 25 Jan

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room (#3)

Standard Double Room (#3) | Minibar, soundproofing, iron/ironing board, WiFi

Standard Double Room (#3)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Fan
Private bathroom
Rainfall showerhead
Minibar
Daily housekeeping
  • 5 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room (#2)

Comfort Double Room (#2) | Minibar, soundproofing, iron/ironing board, WiFi

Comfort Double Room (#2)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Fan
Private bathroom
Rainfall showerhead
Minibar
Daily housekeeping
  • 5 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Quadruple Room (#1)

Comfort Quadruple Room (#1) | Minibar, soundproofing, iron/ironing board, WiFi

Comfort Quadruple Room (#1)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Fan
Private bathroom
Rainfall showerhead
Minibar
Daily housekeeping
  • 7 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room (#4)

Standard Triple Room (#4) | Minibar, soundproofing, iron/ironing board, WiFi

Standard Triple Room (#4)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Fan
Private bathroom
Rainfall showerhead
Minibar
Daily housekeeping
  • 5 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About the area

Map
Calle Cienfuegos 60, E/Apodaca y Corrales, Havana, Havana, 10100

What's nearby

  • National Capitol Building - 5 min walk - 0.5 km
  • Central Park - 8 min walk - 0.7 km
  • Hotel Inglaterra - 8 min walk - 0.7 km
  • Plaza Vieja - 12 min walk - 1.1 km
  • Hotel Nacional de Cuba - 6 min drive - 4.3 km

Getting around

  • Airport shuttle (surcharge)

Restaurants

  • ‪Fried Chicken Spot - ‬2 min walk
  • ‪Legendarios del Guajirito - ‬3 min walk
  • ‪el guahirito - ‬3 min walk
  • ‪El Guajirito, La Habana, Cuba - ‬3 min walk
  • ‪Paladar L'Atelier - ‬3 min walk

About this property

Casa Carmen

When you stay at Casa Carmen, you'll be within a 10-minute drive of Hotel Nacional de Cuba. Free perks include self-parking and cooked-to-order breakfast daily between 8:00 AM and 10:00 AM. Fellow travellers say good things about the helpful staff and breakfast.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 2 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 25
    • Check-out time is 11:30 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 7:00 AM - midnight
    • Front desk staffed during limited hours
DONE

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 25
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • WiFi in public areas*
    • WiFi in rooms*
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site extended parking
    • Free off-site parking nearby
    • Street parking available
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property
    • Caters to LGBTQ guests

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 8:00 AM–10:00 AM
  • 24-hour room service

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Built in 1983
  • Terrace
  • Colonial architecture

Accessibility

  • Accessible airport shuttle
  • Tile flooring in public areas

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Fan
  • Minibar
  • Iron/ironing board
  • Window screens

Sleep well

  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Towels

Stay connected

  • Free newspapers
  • WiFi (surcharge)
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Children's dinnerware

More

  • Daily housekeeping
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Fees & policies

Refundable deposits

  • Deposit: EUR 5 per stay
  • Cash Cleaning deposit: EUR 5 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Cleaning fee: EUR 5 per accommodation, per night

Optional extras

  • WiFi is available in guest rooms for EUR 3 per day (rates may vary)
  • WiFi is available in public areas for EUR 3 per day (rates may vary)
  • Airport shuttle service is offered for an extra charge of EUR 25 per person (one-way)
  • Bed sheets are available for an extra charge of EUR 5 per person, per night (or guests may bring their own)

Children & extra beds

  • Airport shuttle for children between the ages of 1 and 18 costs EUR 25 (one-way)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property caters to LGBTQ+ guests.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Long-term renters welcome.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit, window guards and outdoor lighting on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Casa Carmen Havana
Casa Carmen Guesthouse
Casa Carmen Guesthouse Havana

Frequently asked questions

Does Casa Carmen offer free cancellation for a full refund?
Yes, Casa Carmen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Casa Carmen?
Sorry, pets aren't allowed.
Is parking offered on site at Casa Carmen?
Yes, there's free self and extended parking.
Is an airport shuttle service offered by Casa Carmen?
Yes, an airport shuttle is available. The charge is EUR 25 per person one-way.
What are the check-in and check-out times at Casa Carmen?
Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is 11:30 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Casa Carmen and nearby?
Recommended spots to visit include National Capitol Building (5-min walk) and Central Park (8-min walk), along with Hotel Inglaterra (8-min walk) and Plaza Vieja (12-min walk).
What's the area around Casa Carmen like?
Casa Carmen is in Old Havana, a short 2-minute walk from Paseo de Marti and 5 minutes' walk from National Capitol Building.

Casa Carmen Reviews

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Fair

The hotel was located had only a small sign to identify itself. The communication to enter was poor. It required actualy shouting to get attention. Their were two difficult flights of stairs to enter and a third to get to the room.
W J, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Both Guillermo and his wife are super helpful, kind and friendly. The house is only a few mins walking distance to all the amenities and touristic places. If I come back, I would definitely book again.
Aysegul, 2-night trip
Verified Expedia guest review

8/10 Very good

MIHAIL, 2-night trip
Verified Hotels.com guest review

2/10 Poor

andres, 2-night trip
Verified Expedia guest review

10/10 Exceptional

One word…Anazing‼️
Siddiq, 19-night trip
Verified Expedia guest review

2/10 Poor

I would like my money back because we only stayed one night and the night was horrible because the air conditioner did not work
eckard, 1-night trip
Verified Hotels.com guest review

8/10 Very good

I like it
Zia, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Casa Carmen was excellent! My wife and I stayed here with our two young children. The hosts were very accommodating to our needs, provided great suggestions, and were overall kind people. We enjoyed our room with air conditioning, a fan, a bathroom, and a shower with hot water. We also loved our breakfast each morning, which included a variety of fruit, bread and jam, eggs, and coffee. They also restocked our fridge with soda, beer, and water. All the sites were also in walking distance. It is in a great location with a wonderful view. I would recommend staying here. We want to come back and stay at Casa Carmen.
Michael, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

La gente suuper amable, lo pedimos de emergencia a las 8pm y estuvieron disponibles para apoyarnos :)
Diana, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great location in Havana. The family are lovely and were really helpful with social events and places to go. Breakfast was great and they were really welcoming on arrival. There is a breakfast room with a balcony where you can see the Capitol building. Great little place with 50's furniture and a eclectic style from different eras. There are a few stairs to climb but not too bad. Would highly recommend and hope to return one day.
Lorraine, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excelente!!
My family and I had an excellent stay at Casa Carmen. We booked one night there to explore Old Havana and head to the airport for our flight home the following day. We arrived and were warmly welcomed by Guillermo. Our room was exactly what we needed, clean comfortable beds, warm shower, WiFi access and AC. We had been in another part of the country for 5 days without any of this and were in need of these comforts. Since we only had one night left in Cuba we did not need to exchange money but our hosts were prepared to help us with that. Once we were settled we ventured into Old Havana. Guillermo had excellent recommendations for restaurants nearby. In the morning he and his lovely wife prepared a delicious breakfast of eggs, fruits, bread and coffee. We wanted to explore more of the city before heading out to the airport but it was raining. We couldn’t let that stop us. Our hosts were kind enough to lend us their personal umbrellas. Our flight ended up being delayed but we were blessed to have been at Casa Carmen because they graciously accommodated us. We never felt rushed to leave. Once we were ready to head to the airport, they arranged for the taxi. The taxi price was the same if we had gotten it ourselves on the street but without the hassle. If you have a chance to stay here, you will not regret it. You will feel like you’re at home, protected by family that will help and guide your stay.
Elizabeth, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Casa Carmen is located about 1 1/2 blocks from the Capitolio in old Havana with its aging historical buildings, steep staircases, and long-term resident families. Casa Carmen is on the second floor of a 3-story building. The rooms are simple and immaculate. It is the real Havana! The owners, Guillermo & Seny, are friendly and welcoming. We spent quite a bit of time just talking with them about their lives. Breakfast consisted of egg, cheese, fruit, bread and delicious Cuban coffee and was cooked to order during a two hour window each morning. We ate on a small balcony overlooking the street where we watched the city come to life. Our experience was entirely positive and I recommend Casa Carmen to travelers who are seeking a true Cuban experience.
Linda, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Nice and warm place!
I had very nice stay at Carmen hotel. Place is clean, oeople friendly and helfull. I recomend this place to all travelers!
Sabiha, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Nice and very close to Havanna Viejo
A nice stay in Havanna, very close to Havanna Viejo and secure. A good breakfast also with fruits. Helpfull to organize a taxi collectivo.
A A, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Donna, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Thanks for everything. Really nice family. Yor brothers from Montenegro
Stefan, 8-night trip with friends
Verified Expedia guest review

6/10 Good

Good location
Rachel, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Marija, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Awesome stay with an Awesome Family!!!!
Casa Carmen is located in a perfect location close to the Capitol, Chinatown, and Havana Vieje. Guillermo and his family were extremely helpful and welcoming during my stay. They were able to give me the do’s and don’ts of Cuba for a first time traveler. They ensured that I had a nice breakfast every morning and ensured I was properly accommodated when traveling to Varadero. I would highly recommend staying with them.
Jerome, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Guillermo and his family were really great to me and provided a lot of assistance with tips and advice regarding Cuba, which you need, once you arrive there. He made sure I was prepared for what to expect during my trip and look out for. Lovely morning breakfast was available too. Very close to Old Havana, just next to it and close to all other main tourist spots. Definitely recommend staying here.
Verified Wotif guest review

10/10 Exceptional

Everything is perfect Hermoso Lovely house Definetly coming back
Edwin, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

The property is very convenient for all main tourist attractions. The host is always available, highly responsive, the language barrier was not a factor. I really enjoyed the host’s flexibility & kindness. I highlg recommend it.
fresew, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Julius, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Touraj, 9-night trip
Verified Hotels.com guest review

8/10 Very good

Carmenn was an excellent hostess. She assisted with our laundry. The room assigned to us was clean. For those who dont have issues with cats and dogs in your living area, you have no issues. We had issues with this and was unable to partake of the free breakfast. She assisted with sim card and booking Taxis and accommodation in Vineles and Varadero.
Dilip, 6-night trip with friends
Verified Expedia guest review