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Sheraton Grand Chicago Riverwalk

4.0 star property
Riverfront hotel with 3 restaurants, near Michigan Avenue

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Grand Chicago Riverwalk

Exterior
Lake view
Exterior
3 restaurants, breakfast, lunch, dinner served; American cuisine
Water view

Reviews

8.2 out of 10

Very good

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Connecting rooms available
    Connecting rooms available
  • Pet-friendly
    Pet-friendly
  • Laundry facilities
    Laundry facilities
  • Parking available
    Parking available
Main amenities
  • Daily housekeeping
  • Near the beach
  • 3 restaurants and 2 bars/lounges
  • Indoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Business centre
  • 43 meeting rooms
  • Terrace
For families
  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Garden
  • Terrace
  • Daily housekeeping
The price is £168
includes taxes & fees
25 Nov - 26 Nov

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Club Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Down duvets, pillow-top beds, in-room safe, desk

Club Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Down duvets, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Pillow-top bed
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Lake View

Down duvets, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom, Non Smoking, Lake View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Pillow menu
  • 66 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Tub)

Down duvets, pillow-top beds, in-room safe, desk

Room, 2 Double Beds (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Pillow-top bed
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Down duvets, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Pillow-top bed
  • 31 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Down duvets, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Pillow menu
  • 66 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Down duvets, pillow-top beds, in-room safe, desk

Club Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds, Non Smoking

Down duvets, pillow-top beds, in-room safe, desk

Club Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, River View

Down duvets, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, River View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Pillow-top bed
  • 31 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking | Down duvets, pillow-top beds, in-room safe, desk

Family Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Pillow menu
Pillow-top bed
Blackout curtains
  • 33 sq m
  • River view
  • Sleeps 5
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Non Smoking

Down duvets, pillow-top beds, in-room safe, desk

Club Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Down duvets, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Pillow-top bed
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking, Lake View

Executive Suite, 1 Bedroom, Non Smoking, Lake View | Down duvets, pillow-top beds, in-room safe, desk

Executive Suite, 1 Bedroom, Non Smoking, Lake View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Pillow menu
  • 57 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking

Junior Suite, 1 Bedroom, Non Smoking | Down duvets, pillow-top beds, in-room safe, desk

Junior Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
  • 48 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking, River View (Pool Access)

Suite, 1 Bedroom, Non Smoking, River View (Pool Access) | Down duvets, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom, Non Smoking, River View (Pool Access)

  • Sleeps 7
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Down duvets, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 2 Double Beds, Non Smoking

Down duvets, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Pillow-top bed
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, River View

Down duvets, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking, River View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Pillow-top bed
  • 31 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Down duvets, pillow-top beds, in-room safe, desk

Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Pillow-top bed
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Down duvets, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Pillow-top bed
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

2 bars/lounges

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Parking available
Free WiFi
Restaurant
Connecting rooms available
9.2 out of 10, Wonderful, (3171)
The price is £142
includes taxes & fees
25 Nov - 26 Nov
Hyatt Regency Chicago
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About the area

Map
301 E North Water St, Chicago, IL, 60611

What's nearby

  • Michigan Avenue - 6 min walk - 0.5 km
  • Millennium Park - 11 min walk - 0.9 km
  • Art Institute of Chicago - 15 min walk - 1.3 km
  • Navy Pier - 17 min walk - 1.4 km
  • Willis Tower - 2 min drive - 2.5 km

Getting around

  • Chicago Midway Airport (MDW) - 31 min drive
  • Chicago O'Hare International Airport (ORD) - 40 min drive
  • Chicago, IL (PWK-Chicago Executive) - 48 min drive
  • Chicago 18th Street Station - 3 min drive
  • Millennium Station - 13 min walk
  • Chicago Van Buren Street Station - 21 min walk
  • Grand Station (Red Line) - 12 min walk
  • State Station - 12 min walk
  • Randolph-Wabash Station - 13 min walk

Restaurants

  • ‪Swissotel Chicago - ‬5 min walk
  • ‪The Northman Beer & Cider Garden Riverwalk - ‬15 min walk
  • ‪American Craft Kitchen & Bar - ‬7 min walk
  • ‪Swissôtel Chicago Lobby Lounge - ‬5 min walk
  • ‪Egg Harbor Cafe - ‬5 min walk

About this property

Sheraton Grand Chicago Riverwalk

When you stay at Sheraton Grand Chicago Riverwalk, you'll be in a great location, within a short 10-minute walk of Michigan Avenue and Chicago Riverwalk. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Shulas Steak House, one of 3 restaurants, which serves American cuisine and is open for dinner. Other highlights include 2 bars/lounges, a 24-hour fitness centre and a fitness centre. Fellow travellers love the helpful staff and central location. The property is only a short walk to public transportation: Grand Station (Red Line) is 12 minutes and State Station is 12 minutes.

Languages

English, French, German, Italian, Portuguese, Spanish

At a glance

Hotel size

  • 1218 rooms
  • Arranged over 34 floors

Arriving/Leaving

  • Check-in start time: 4:00 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is noon
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs only, 1 total, up to 34 kg per pet)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • On-site self-parking (USD 68 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:30 AM–11:30 AM
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Shared microwave
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop

What to do

  • Beach nearby
  • Golfing nearby

Working away

  • Business centre
  • 43 meeting rooms
  • Computer station
  • Conference space (125000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness centre
  • An indoor pool
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 122
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 8 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 124
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 89
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance
  • Deep-pile carpet in room

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels
  • Netflix
  • Streaming services
  • Films for purchase

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Shulas Steak House – This steakhouse specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar.
LB Bistro and Patissere – This bistro specialises in American cuisine and serves breakfast and lunch. Open daily.
Link – This café specialises in American cuisine and serves breakfast and lunch. Open daily.
Chicago Burger Company – This restaurant specialises in American cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
ChiBar – This bar specialises in American cuisine and serves dinner and light fare. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Destination fee: USD 25.00 per accommodation, per night

Optional extras

  • WiFi is available in guest rooms for USD 14.95 per day (rates may vary)
  • Continental breakfast is offered for an extra charge of approximately USD 32 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 25.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 0 per pet, per day

Parking

  • Self-parking costs USD 68 per day with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Sheraton Chicago Hotel & Towers
Sheraton Chicago Towers
Chicago Sheraton
Sheraton Grand Chicago Hotel
Sheraton Grand Chicago
Sheraton Grand Chicago
Sheraton Chicago Riverwalk
Sheraton Grand Chicago Riverwalk Hotel
Sheraton Grand Chicago Riverwalk Chicago
Sheraton Grand Chicago Riverwalk Hotel Chicago

Frequently asked questions

Does Sheraton Grand Chicago Riverwalk offer free cancellation for a full refund?
Yes, Sheraton Grand Chicago Riverwalk does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sheraton Grand Chicago Riverwalk?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Sheraton Grand Chicago Riverwalk?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 34 kg per pet. There's a charge of USD 0 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Sheraton Grand Chicago Riverwalk?
Yes. Self-parking costs USD 68 per day.
What are the check-in and check-out times at Sheraton Grand Chicago Riverwalk?
Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Sheraton Grand Chicago Riverwalk?
No, this hotel doesn't have a casino, but Bally's Casino Chicago (12-min walk) is nearby.
What is there to do at Sheraton Grand Chicago Riverwalk and nearby?
Sheraton Grand Chicago Riverwalk has 2 bars and an indoor pool, as well as a 24-hour fitness centre and a garden.
Are there restaurants at or near Sheraton Grand Chicago Riverwalk?
Yes, there are 3 on-site restaurants, featuring al fresco dining and American cuisine.
What's the area around Sheraton Grand Chicago Riverwalk like?
Sheraton Grand Chicago Riverwalk is located by the river in Downtown Chicago, a short 6-minute walk from Michigan Avenue and 9 minutes' walk from Chicago Riverwalk. Travellers say that the local area is good for shopping and very central.

Sheraton Grand Chicago Riverwalk Reviews

Reviews

8.2

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Good

vikrant, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Mark, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chris, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Theresa, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Jessica, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pamela, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 1-night trip
Verified Hotels.com guest review

6/10 Good

Could Have Been Better
I think what allows them to charge their prices and absorbent fees is their location. The comforter on the bed was really just a thick bedsheet. There was old food left in our refrigerator. We ordered towels that never came. Just a bunch of different things that didn’t make the trip as enjoyable as it could’ve been The hotel seem to be hosting a prom or some type of high school gathering every single night that we were there and the $25 resort fee they charge you for their stores but the stores would close what I would consider early was a unique experience.
2-night trip
Verified Hotels.com guest review

8/10 Very good

Megan, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Dalan, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Richard, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wyatt, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice clean hotel
Samuel, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Willliam, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Vicki, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kunquan, 1-night trip
Verified Hotels.com guest review

6/10 Good

Our stay was OK
Hotel was nice and clean although the rooms were a little dated. No fans in bathrooms, dated bathroom decor and carpet in the room. They charge a $25/day destination fee that's refundable with food/beverage purchase at the hotel. They didn't tell me upon check-in that needed to be per day. So even though we spent $500 in one day only $25 of the $75 we were charged were refunded. Also - Shula's restaurant in the hotel was the worst meal we've had for the price. Service was good but the food was less than average for what we spent. The wine list was also below average. It was very disappointing. The location of the hotel was great but there are many other options that we would consider before the Sheraton when we return.
Theresa, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Patrick, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Melina, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Teresa, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Susan, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Andrew, 2-night trip
Verified Hotels.com guest review

6/10 Good

Less than satisfied!!!
The rooms were just average. No mini frig or microwave to use when needed. Tv was set to full volume if you wanted to use your own streaming device. Alot of channels were not available and could not watch the sporting events we wanted to in the room. Extra charges were ridiculous!! Destination fee for every day as well as self parking fee of $68 daily, which is very high considering its not valet. Upon returning hone, new pending fees of $600 pending...just too many fees for less than top notch amenities. Best part of the room was the view which we paid extra for. So a two night trip after all the hidden fees was $1500. Read the fine print!!! Will never return to this property.
Susan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shmuel, 5-night trip
Verified Hotels.com guest review

6/10 Good

The hotel service was good. They had some hidden fee we had to pay. Even with $25 credit each day, it didn’t match to what I want to order for my 5 person family members, so I had to pay much extra to have a simple meals, but the food quality was great.
Shida, 3-night family trip
Verified Hotels.com guest review