George Bush Intercontinental Airport (IAH) - 35 min drive
Houston, TX (EFD-Ellington Field) - 43 min drive
Houston William Hobby Airport (HOU) - 51 min drive
Houston Station - 20 min drive
Restaurants
Whataburger - 2 min drive
Hibachi Grill & Buffet - 2 min drive
Chick-fil-A - 3 min drive
Panera Bread - 2 min drive
Raising Cane's Chicken Fingers - 2 min drive
About this property
Hyatt Regency Houston West
At Hyatt Regency Houston West, you'll be within a 10-minute drive of CityCentre and Memorial City Mall. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Cafe on the Lake, which serves American cuisine and is open for breakfast and lunch. Other highlights include a bar/lounge, a 24-hour fitness centre and a terrace. Fellow travellers say great things about the helpful staff and restaurant.
Languages
Chinese (Mandarin), English, French, German, Portuguese, Spanish
At a glance
Hotel size
400 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age – 21
Check-out time is 11:00 AM
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (1 total, up to 25 kg per pet)*
Service animals welcome
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
Parking
Free covered on-site self-parking
Free on-site motorhome/coach/lorry parking
Other information
Smoke-free property
Property amenities
Food and drink
To-go breakfast (surcharge) 6:00 AM–11:00 AM on weekdays and 6:30 AM–11:00 AM on weekends
Complimentary wireless Internet access (speed of 25+ Mbps)
Phone
Desk chair
Food and drink
Champagne service
More
Housekeeping (on request)
In-room safe (laptop compatible)
Restaurant dining guide
Special features
Dining
Cafe on the Lake – Overlooking the garden, this restaurant specialises in American cuisine and serves breakfast, brunch, lunch and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Black Gold Bar – This bar specialises in American cuisine and serves dinner and light fare. Happy hour is offered. Open daily.
Fees & policies
Refundable deposits
Breakage deposit: USD 100 per day
Optional extras
To-go breakfast is offered for an extra charge of approximately USD 15 to 45 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for USD 25.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 40.00 per accommodation, per stay
Pool, spa, & gym (if applicable)
Pool access available from 7:30 AM to 10:00 PM
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Frequently asked questions
Does Hyatt Regency Houston West offer free cancellation for a full refund?
Yes, Hyatt Regency Houston West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hyatt Regency Houston West?
Yes, there's an outdoor pool. Guests have pool access from 7:30 AM to 10:00 PM.
Are pets allowed at Hyatt Regency Houston West?
Yes, pets are welcome, with a limit of 1 total and maximum weight of 25 kg per pet. There's a charge of USD 40.00 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hyatt Regency Houston West?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Hyatt Regency Houston West?
Check-in start time: 3 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Hyatt Regency Houston West and nearby?
Have fun with nearby activities such as hiking and rock climbing, and practise your swing on the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness centre and a garden.
Are there restaurants at or near Hyatt Regency Houston West?
Yes, Cafe on the Lake offers al fresco dining, American cuisine and garden views.
Hyatt Regency Houston West Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
6/10 Good
15 Jan 2025
Not For Me
A little disappointing for my first stay at a Hyatt. The walls are so thin I heard the neighbor clearing his throat all night. The property is beautiful but could use an update. Some of the walkways are very dimly lit at night. Sunday morning a noisy church meets in one of the ballrooms and you can hear their music in your room two floors above.
Joe
Joe, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Jan 2025
David
David, 1-night trip
Verified Hotels.com guest review
8/10 Very good
12 Jan 2025
Christian
Christian, 1-night trip
Verified Hotels.com guest review
2/10 Poor
12 Jan 2025
Felicia
Felicia, 1-night trip
Verified Hotels.com guest review
2/10 Poor
12 Jan 2025
Didn’t have hot water
Joshua
Joshua, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Jan 2025
Surprised by Hyatt
Great discovery. When you walk in - a lovely aroma. The atrium lobby won me over.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Dec 2024
Carla
Carla, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Dec 2024
Kelley
Kelley, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Dec 2024
Samara
Samara, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Dec 2024
Armando
Armando, 2-night trip
Verified Hotels.com guest review
4/10 Fair
15 Dec 2024
Bad
Very bad place to stay I had no hot water in room I they sent somebody to check water he told to run the water for ten to fifteen minute to get hot water I ask about a fridge. To put my wig insults. They told we don’t have one I had to go and buy a ice chest to put my madican into it
Farid
Farid, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Dec 2024
The Best
Best by far. Little out dated but not that far and clean, friendly staffs, room service quality etc. Just might need little catch up for interior renovate by HQ. But still the Best.
Michael
Michael, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 Dec 2024
Sara
Sara, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 Dec 2024
Angela
Angela, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Dec 2024
chiamaka
chiamaka, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
1 Dec 2024
Adriana
Adriana, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Dec 2024
John
John, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Dec 2024
Andrew
Andrew, 2-night trip
Verified Hotels.com guest review
8/10 Very good
30 Nov 2024
Good with a couple issues
We have stayed here many times as it’s close to family. We were a little disappointed with the noise level at night in our room with the hotel as empty as it was. Also a few minutes after we checked out we realized we left a coffee cup in the room. We tried to go back in and get it and they made us wait until housekeeping could go in and retrieve it. We felt like we should have been able to just go up and get it as we hadn’t even left the hotel yet and we stay there at least once a month.
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 Nov 2024
Lee
Lee, 5-night business trip
Verified Hotels.com guest review
6/10 Good
26 Nov 2024
khaled
khaled, 1-night trip
Verified Hotels.com guest review
8/10 Very good
21 Nov 2024
Joanna
Joanna, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
20 Nov 2024
Verified traveller
2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
18 Nov 2024
Excellent
Parking was convenient
Amazing service
Very clean Hotel