Embassy Suites by Hilton San Juan Hotel & Casino

3.5 star property
Family-friendly resort with casino, near Isla Verde Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites by Hilton San Juan Hotel & Casino

Aerial view
Exterior
Exterior
Beach nearby, sun-loungers, beach umbrellas, beach towels
Studio, 1 King Bed, Non Smoking (Nonsuite) | In-room safe, laptop workspace, blackout curtains, soundproofing

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Free breakfast
    Free breakfast
  • Bar
    Bar
  • Parking available
    Parking available
  • Casino
    Casino
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Daily housekeeping
  • Near the beach
  • Casino
  • Restaurants and bar/lounge
  • Outdoor pool
  • 24-hour fitness centre
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Valet parking
  • Self parking
  • Children's pool
Feel at home
  • Children stay free
  • Children's pool
  • Playground on-site
  • Microwave
  • Private bathroom
  • Television
The price is £185
includes taxes & fees
25 Nov - 26 Nov

Room options

Available filters for rooms
Showing 15 of 15 rooms

Suite, 2 Bedrooms, 2 Bathrooms

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Sofa bed - double
2 bedrooms
Blackout curtains
  • 42 sq m
  • City view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Studio, 1 King Bed, Non Smoking (Nonsuite)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Eco-friendly toiletries
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 2 Double Beds (Top Floor)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Designer toiletries
  • 42 sq m
  • Sleeps 5
  • 2 Double Beds

Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Sofa bed - double
Separate bedroom
Blackout curtains
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Designer toiletries
Private bathroom
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Studio, 2 Double Beds, Non Smoking (Nonsuite)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Eco-friendly toiletries
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Designer toiletries
Private bathroom
  • 42 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

Suite, 1 King Bed, Pool View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Sofa bed - double
Separate bedroom
Blackout curtains
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Sofa bed - double
Separate bedroom
Blackout curtains
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Pool View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Sofa bed - double
Separate bedroom
Blackout curtains
  • 42 sq m
  • Sleeps 5
  • 2 Double Beds

Presidential Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Sofa bed - double
Separate bedroom
Blackout curtains
  • 99 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Sofa bed - double
Separate bedroom
Blackout curtains
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Sofa bed - double
Separate bedroom
Blackout curtains
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Sofa bed - double
Separate bedroom
Blackout curtains
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Top Floor)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Sofa bed - double
Separate bedroom
Blackout curtains
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Map
8000 Tartak Street, Carolina, 00979

What's nearby

  • Isla Verde Beach - 6 min walk - 0.5 km
  • Carolina Beach - 8 min walk - 0.7 km
  • Condado Beach - 7 min drive - 7.4 km
  • Plaza las Americas - 8 min drive - 9.0 km
  • Puerto Rico Convention Center - 9 min drive - 9.0 km

Getting around

  • San Juan (SJU-Luis Munoz Marin Intl.) - 16 min drive

Restaurants

  • ‪Verace - ‬2 min walk
  • ‪Mi Casita Restaurant - ‬5 min walk
  • ‪Kintaro Sushi & Chinese Cuisine lsla Verde - ‬8 min walk
  • ‪24 Market Place - ‬5 min walk
  • ‪Burger King - ‬4 min walk

About this property

Embassy Suites by Hilton San Juan Hotel & Casino

Embassy Suites by Hilton San Juan Hotel & Casino features a casino and puts you within a 10-minute walk of Isla Verde Beach and Carolina Beach. Guests can indulge in massages, facials or body treatments, and El Patio serves lunch and dinner. There's an outdoor pool and a poolside bar, and in-room conveniences include fridges and microwaves. Fellow travellers love the pool and helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 313 units
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in start time: 4:00 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 11 AM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

  • Covered on-site self-parking (USD 21.19 per night)
  • Covered on-site valet parking (USD 26.76 per night)
  • Wheelchair-accessible parking and van parking on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast 6:30 AM–9:00 AM on weekdays and 7:30 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • Private dining
  • Room service

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Playground

What to do

  • Bingo
  • Beach nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba-diving nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference space (12000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment

Facilities

  • 1 building/tower
  • Built in 1996
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • 24-hour fitness centre
  • An outdoor pool
  • Casino
  • Spa services
  • 6 casino gaming tables
  • 114 casino slot machines
  • Hot tub
  • Casino VIP room
  • Banquet hall
  • Reception hall
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 107
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 64
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Handrails in hallways
  • Hallway handrail height (centimetres): 74
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 84
  • Closed-captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free weekday newspapers
  • Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments.

Dining

El Patio – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Eterie – On-site coffee shop. Open daily.
Coqui Pool Bar – This poolside bar only serves lunch. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: USD 44.40 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Beach loungers
    • Beach towels
    • In-room bottled water
    • Phone calls (may be limited)

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property will be renovating from 23 July 2024 to 13 December 2024 (completion date subject to change). The following areas are affected:
  • Hallway
  • Lobby
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Parking

  • Covered self-parking costs USD 21.19 per night
  • Covered valet parking costs USD 26.76 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Embassy Suites Hotel & Casino
Embassy Suites Hotel & Casino San Juan
Embassy Suites San Juan
Embassy Suites Hilton San Juan Hotel & Casino Carolina
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Embassy Suite San Juan Puerto Rico
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Embassy Suites Carolina
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Embassy Suites Hilton San Juan Carolina
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Embassy Suites by Hilton San Juan Hotel & Casino Carolina
Embassy Suites by Hilton San Juan Hotel & Casino Resort Carolina

Frequently asked questions

Does Embassy Suites by Hilton San Juan Hotel & Casino offer free cancellation for a full refund?
Yes, Embassy Suites by Hilton San Juan Hotel & Casino does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Embassy Suites by Hilton San Juan Hotel & Casino?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Embassy Suites by Hilton San Juan Hotel & Casino?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Embassy Suites by Hilton San Juan Hotel & Casino?
Yes. Self-parking costs USD 21.19 per night. Valet parking costs USD 26.76 per night.
What are the check-in and check-out times at Embassy Suites by Hilton San Juan Hotel & Casino?
Check-in start time: 4:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Embassy Suites by Hilton San Juan Hotel & Casino?
Yes, the 650 square-foot casino features 114 slot machines and 6 gaming tables. Bingo is offered.
What is there to do at Embassy Suites by Hilton San Juan Hotel & Casino and nearby?
Have fun with activities such as hiking, jet-skiing and kayaking, and practise your swing at the nearby golf course. Additional recreation nearby includes casino gaming and ecotours. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Embassy Suites by Hilton San Juan Hotel & Casino also has a casino and a 24-hour fitness centre, as well as spa services.
Are there restaurants at or near Embassy Suites by Hilton San Juan Hotel & Casino?
Yes, El Patio offers poolside dining.
What's the area around Embassy Suites by Hilton San Juan Hotel & Casino like?
Embassy Suites by Hilton San Juan Hotel & Casino is a short 6-minute walk from Isla Verde Beach and 8 minutes' walk from Carolina Beach. The local area is walkable and popular for its beaches.

Embassy Suites by Hilton San Juan Hotel & Casino Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Margarita, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Carlos, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Henry, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Marcos, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jesus, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Decent hotel
Good hotel near the airport. The suits are spacious with a door making it one bedroom. Only rain shower (no tub) so not good for infant. The breakfast is basic but good enough (Omelete made to order) scramble eggs, potatoes, pan cakes. Overall a good hotel to stay near the airport.
Ming, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

barbara, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Dienaelaine, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

3-night trip
Verified Hotels.com guest review

8/10 Very good

Peter, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Victor M, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

leslie, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We loved our stay at this place! Even though it wasn’t technically a resort, it felt like a resort like stay at a more affordable price! We loved the pool, pool bar, happy hour with two free drinks they did each night, and the delicious breakfast buffet! The rooms were also super clean, spacious, and comfortable. We would highly recommend this place to anyone looking to stay in the San Juan area. Also, the beach was just a short walk away. The beach chairs and umbrella this hotel provides made for a very relaxing time on the beach!
Kristie, 5-night trip
Verified Hotels.com guest review

6/10 Good

We’ve stayed here many times, but this last trip didn’t go so smoothly. First, half the power in the room went off after trying to turn on a bedroom lamp. Then close to midnight the ceiling started leaking and we had to gather up our things and move to another room. Staff was great, but facilities let us down this time. Also, in the morning at breakfast coffee was cold and juice machine was not working. Tried to get a hot coffee at The Eatery but their system was down.
John, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Enjoyed our stay. The room was clean, and the bathroom was renovated. One perk we enjoyed was it was a close walk to the beach. We had dinner one night by the bar and the hamburger was really good. We will definitely be back.
Odette, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Maria, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jose, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

enrique, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Angelia, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Embassy Suites good, but too cold inside
Embassy Suites was a very nice place to stay for our business trip. The hotel was conveniently located, clean and the staff were very helpful. Our only complaint is that the hotel wastes too much energy with excessively cold air conditioning. The temperature outside was only in the 80s, but the lobby and eating area was so cold there was condensation on the windows. Also our room temperature when we arrived was 62 degrees. We turned off the AC. Running AC at such a low temperature wastes energy and actually makes people uncomfortable. The hotel could save money and the environment by not keeping the indoor AC so cold. Otherwise very nice. John
John, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Yusi, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alfonso J., 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good
Our stay was good.only problem was thst thr room wss too small and didnt have a libing room which is what ee usually get at the embassy hotel in catalina
serafin, 2-night trip
Verified Hotels.com guest review