2/10 Poor
11 Jan 2025
No room for you.
Booked the room werks in advance. Got the itinerary. Showed up as scheduled. They told me I had no valid reservation...even though it was emailed to me. They told me they overbooked and my reservation had been cancelled. Odd I got NO notice in my email. I left checking for another room somewhere else. A few rooms show up available at Extended Stay at the SAME hotel for more than $106 more than I had booked it at?? Never again. Do you think they pulled that since it was a one-night stay and they wanted all weekend bookings at a 60% price hike? And NOW they are asking for a review of my stay?? Wow...garbage management.
Timothy
Timothy, 1-night family trip
Verified Hotels.com guest review