Solé Miami, A Noble House Resort

Elevator was broken. Service was horrible

The outlets in our room were missing covers, there was no shower curtain on the shower. Just little things that were missing that could have made a huge difference.

Finding a resolution for a hotel guest should not be THAT HARD. A/C did not work in our room from checkin throughout the night and as you can see from the picture attached, we resorted to propping our door open in hopes of getting some cool air in our room. I reached out to the front desk multiple times in hopes of finding a replacement room we could transfer to but they insisted we just wait it out since the “mechanic was working on it”. So here we are, sweating throughout our hotel stay with no resolution or moving to another room. So I highly suggest NEVER staying here if you have the choice.

Love this cozy hotel. Amazing ocean views !!!!

This Hotel is a dump in every sense of the word. The rooms feel like little closets tucked away on every floor. Very claustrophobic. Nearly every piece of furniture was damaged and the constant bagging of doors drove me mad. I couldn't use the balcony because of a crack that ran the length of the slider up and down. It's unfortunate because the staff strives to provide the best service they can. Valet is a joke. Again people who want the best but it's organized very poorly. Which, like most hotels in the area, is mandatory should you be driving your own vehicle and as such should be an easy experience at the very least. Essentially a motel experience with beach access. I will never stay here again.