Cardiff International Arena - 10 min walk - 0.9 km
Cardiff University - 12 min walk - 1.0 km
Cardiff Bay - 4 min drive - 3.1 km
Getting around
Cardiff International Airport (CWL) - 35 min drive
Bristol International Airport (BRS) - 75 min drive
Cardiff Queen Street Station - 9 min walk
Cathays Station - 10 min walk
Cardiff Central Station - 13 min walk
Restaurants
Owain Glyndwr - 3 min walk
The Rummer Tavern - 2 min walk
Burger King - 3 min walk
Tim Hortons - 4 min walk
Executive Lounge Hilton - 1 min walk
About this property
Hilton Cardiff
When you stay at Hilton Cardiff, you'll be a short five-minute drive from Principality Stadium and Cardiff Bay. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Grey Restaurant, which serves local cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge, a health club and a fitness centre. Fellow travellers say great things about the helpful staff and breakfast.
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (10 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (up to 10 kg per pet)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
WiFi and wired internet access in rooms*
Parking
Off-site parking within 328 ft (GBP 32.95 per day)
Other information
Smoke-free property
Property amenities
Food and drink
To-go breakfast (surcharge) each morning 7 AM–10 AM
Restaurant
Bar/lounge
Free daily reception
24-hour room service
Travelling with children
Children stay for free (see details)
Local/corner shop
What to do
Golfing nearby
Working away
Business centre
7 meeting rooms
Computer station
Conference space (3651 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Free pool cabanas
Pool loungers
Facilities
1 building/tower
Built in 1999
Safe-deposit box at front desk
Television in common areas
Health club
An indoor pool
Sauna
Steam room
Banquet hall
Accessibility
Braille/raised signage
Lift
Assistive listening devices available
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Closed-captioned TV
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Air conditioning
Electric kettle
Iron/ironing board
Sleep well
Soundproofed rooms
Free cot/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Deep-soaking bath
Separate bath and shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
WiFi and wired internet for a surcharge
Phone
Food and drink
Fridge
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Dining
Grey Restaurant – This restaurant specialises in local cuisine and serves lunch and dinner.
Awards and affiliations
Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
WiFi is available in guest rooms for GBP 15 per day (rates may vary)
Wired internet access is available in guestrooms for GBP 15.00 per day (rates may vary)
Wired internet access is available in public areas for GBP 15 per day (rates may vary)
To-go breakfast is offered for an extra charge of approximately GBP 19.95 per person
Late checkout can be arranged for an extra charge
Children & extra beds
Rollaway beds are available for GBP 25 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 35.00 per accommodation, per stay
Parking
Parking is available nearby and costs GBP 32.95 per day (328 ft away)
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 9:00 PM
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Cardiff Hilton
Hilton Cardiff
Hilton Hotel Cardiff
Cardiff Hilton Hotel
Cardiff Hilton International
Hilton Cardiff Hotel Cardiff
Hilton Cardiff Wales
Hilton International Cardiff
Hilton Cardiff Hotel
Hilton Cardiff Hotel
Hilton Cardiff Cardiff
Hilton Cardiff Hotel Cardiff
Frequently asked questions
Does Hilton Cardiff offer free cancellation for a full refund?
Yes, Hilton Cardiff does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Cardiff?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at Hilton Cardiff?
Yes, pets are welcome, with a maximum weight of 10 kg per pet. There's a charge of GBP 35.00 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
What are the check-in and check-out times at Hilton Cardiff?
You can check in starting at 4:00 PM. Check-out time is noon. Late check-out is available for a charge. Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Hilton Cardiff?
No, this hotel doesn't have a casino, but Les Croupiers Casino (5-min drive) is nearby.
What is there to do at Hilton Cardiff and nearby?
Hilton Cardiff has an indoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Hilton Cardiff?
Yes, Grey Restaurant offers local cuisine.
Does Hilton Cardiff have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Hilton Cardiff like?
Hilton Cardiff is in Cardiff City Centre, a short 9-minute walk from Cardiff Queen Street Station and 6 minutes' walk from Principality Stadium. Travellers love the hotel's prime location.
Hilton Cardiff Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
6 Jan 2025
Charlotte
Charlotte, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
4 Jan 2025
Philip
Philip, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Dec 2024
Cara
Cara, 1-night trip
Verified Hotels.com guest review
8/10 Very good
28 Dec 2024
Always our chosen hotel in Cardiff
We always stay at the Hilton when visiting Cardiff as in my opinion it is the best hotel. Clean and comfortable and the service is excellent. The breakfast is really good too. My only complaint would be that the spa/pool area is starting to look dated and run down and is in need of a revamp.
Leanne
Leanne, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 Dec 2024
Lovely stay but only parking nearby in NCP car park which was extremely expensive and hotel only offered 10% off £60+
Shaun
Shaun, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Dec 2024
Jonathan
Jonathan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Dec 2024
Perfect
The hotel staff very friendly.
Room was spotless
Bathroom spotless
Bed very comfortable, lots of room. Storage cupboard, ironing board, iron and a trouser press.
James
James, 1-night trip
Verified Hotels.com guest review
4/10 Fair
18 Dec 2024
Terrible, or room stunk off sewage. Was moved to a disabled room, which is not what we booked
wayne
wayne, 1-night trip
Verified Hotels.com guest review
8/10 Very good
15 Dec 2024
Very helpful staff
Our 1st room we picked was for disabled, the TV was unwatchable due to a cable maintenance tried to rectify but couldn’t fix it so we changed rooms. All was ok after
Craig
Craig, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Dec 2024
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
9 Dec 2024
Simply lovely
We've stayed at the Cardiff a few times and we really enjoy our visits.
The rooms are comfortable and have everything you need. The restaurant staff are amazing and very friendly (especially Charlie and Jennifer). Both ladies have a great attitude, always smiling and making us feel welcome and well looked after.
The food selection is excellent and always topped up throughout the morning.
The coffee machines have been out of order over the last few visits, but the staff made sure everyone had fresh filtered coffee, which we really appreciated.
The ladies on the front desk are also very lovely and helpful.
My only complaint would be not having complimentary water in all rooms. As someone who takes regular medications it's important I have water to hand, it's not a huge deal but it would be a lovely addition to our stay, especially if I forget to bring some with me.
We look forward to coming back for our Christmas Eve shopping trip.
Charlotte
Charlotte, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 Dec 2024
Sim
Sim, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 Dec 2024
Francesca
Francesca, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Dec 2024
Great stay
Great stay. Spacious room and very clean. Hotel is in a great location.
oliver
oliver, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
6 Dec 2024
Daniel
Daniel, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
5 Dec 2024
Hannah
Hannah, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
5 Dec 2024
Very good
Perfect location for what we wanted. Parking was abit of a nightmare tbh.
Staff were great. Everything was very clean. Really lovely breakfast. Nice pool and facilities. Great check out time. Staff managed to get us into our room ealier.
L
L, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 Dec 2024
Charlotte
Charlotte, 2-night trip
Verified Hotels.com guest review
6/10 Good
29 Nov 2024
Michael
Michael, 1-night trip
Verified Hotels.com guest review
8/10 Very good
25 Nov 2024
Murray
Murray, 2-night trip
Verified Hotels.com guest review
6/10 Good
24 Nov 2024
Good stay
Check-in was very smooth and our room was ready early which was great so we could shower after a 6 hour car journey and then head out to watch rugby. We waited for nearly an hour for our pre-booked table reservation but the food was good. Unfortunately been charged twice for dinner so need to call the hotel tomorrow. The spa facilities were extremely disappointing and desperately need upgrading.
Vanessa
Vanessa, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 Nov 2024
Ideal location. First class comfort
Great location , close to castle & shops . Hotel is immaculate in cleanliness. Staff were friendly and polite. Our room was a standard double but had everything we needed . Lovely big, comfy bed so we both had a good nights sleep . Couldn’t fault it. Will definitely return .
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Nov 2024
Anniversary treat
We were staying away for our anniversary
The Hilton went out of there way to make this special , with an upgraded room , balloons , cupcakes and a complimentary drink
Huge thanks to them
Joanne
Joanne, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Nov 2024
Veronica
Veronica, 1-night trip
Verified Hotels.com guest review
8/10 Very good
9 Nov 2024
Business trip to Cardiff
Great location and excellent breakfast. It would be good to have a blanket in the room as it was cold at night.