2/10 Poor
23 Dec 2024
Awful
Reserved for 4 nights. 1st room 3rd floor oh and the elevator was not working, No curtains and ac didnt work, down to reception. Another room, 2nd floor, ac again didnt work. Down to reception. Angry at this point. Wanted to go somewhere else. She assures me she would give me a good room this time. After i told her to cancel my stay. 3rd room,1st floor ac works but the room is filthy, dead roaches on the floor, and sand in the bathtub. The room was also falling apart.at that point i grabbed my bags and left the key on the bed and went elsewhere. I have a message into the hotel, no response yet. Plan on calling when i get back from my work trip. Warning, go somewhere else, i did
Melissa
Melissa, 4-night business trip
Verified Hotels.com guest review