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Best Western Plus Boomtown Casino Hotel

2.5 star property
Family-friendly hotel in Verdi with 3 restaurants and 3 bars/lounges

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Plus Boomtown Casino Hotel

3 restaurants, breakfast, lunch, dinner served; seafood
Daily cooked-to-order breakfast for a fee
Exterior
Lobby
Premium bedding, pillow-top beds, in-room safe, desk

Reviews

7.6 out of 10

Good

Popular amenities

  • Ski facilities
  • Bar
  • Casino
  • Connecting rooms available
  • Pool
  • Gym
Main amenities
  • Daily housekeeping
  • Casino
  • 3 restaurants and 3 bars/lounges
  • Indoor pool
  • Breakfast available
  • Ski storage
  • 24-hour fitness centre
  • Seasonal outdoor pool
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
  • Meeting rooms
For families
  • Children stay free
  • Free cots/infant beds
  • Playground on-site
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
The price is £74
includes taxes & fees
13 Jan - 14 Jan

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Standard Room, 2 Queen Beds, Refrigerator, Mountain View

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Refrigerator, Mountain View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Smoking, Refrigerator

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator, Mountain View

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Refrigerator, Mountain View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Smoking, Refrigerator

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator, Mountain View

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Refrigerator, Mountain View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Smoking, Balcony

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Smoking, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator, Mountain View

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Refrigerator, Mountain View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Balcony (with Sofabed)

Suite, Multiple Beds, Non Smoking, Balcony (with Sofabed) | Premium bedding, pillow-top beds, in-room safe, desk

Suite, Multiple Beds, Non Smoking, Balcony (with Sofabed)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • Mountain view
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 1 King Bed, Non Smoking

Dining room

Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Flat-screen TV
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Balcony

Suite, 2 Queen Beds, Non Smoking, Balcony | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Flat-screen TV
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Refrigerator

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Refrigerator

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Dining room

Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Flat-screen TV
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Flat-screen TV
  • Sleeps 2
  • 1 King Bed

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About the area

Map
2100 Garson Road, Verdi, NV, 89439

What's nearby

  • Boomtown Casino - 1 min walk
  • National Bowling Stadium - 11 min drive
  • Grand Sierra Resort Casino - 13 min drive
  • Peppermill - 16 min drive
  • Reno-Sparks Convention Center - 17 min drive

Getting around

  • Reno Tahoe Intl. Airport (RNO) - 15 min drive
  • Truckee, CA (TKF-Truckee Tahoe) - 29 min drive
  • Reno Station - 11 min drive
  • Truckee Station - 26 min drive

Restaurants

  • ‪Gold Ranch Coffee Bar - ‬4 min drive
  • ‪Taco Bell - ‬8 min drive
  • ‪Starbucks - ‬7 min drive
  • ‪Sasquatch Tavern and Grill - ‬4 min drive
  • ‪Sushi Rose - ‬8 min drive

About this property

Best Western Plus Boomtown Casino Hotel

Best Western Plus Boomtown Casino Hotel features a casino and puts you within a 15-minute drive of Grand Sierra Resort Casino. After hanging out at the indoor pool or seasonal outdoor pool, guests can grab a bite to eat at Lobster Buffet, one of 3 restaurants, which serves seafood and is open for lunch and dinner. There are 3 bars/lounges, a 24-hour fitness centre and in-room conveniences such as fridges and microwaves. The helpful staff and overall property condition get good marks from fellow travellers.

Languages

English, German, Russian, Spanish

At a glance

Hotel size

  • 316 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in start time: 4 PM; check-in end time: 11 AM
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs only, 1 total, up to 23 kg per pet)*
  • Service animals welcome
  • Specific rooms only*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Cooked-to-order breakfast each morning (surcharge)
  • 3 restaurants
  • 3 bars/lounges
  • Coffee shop
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Mini golf
  • Playground
  • Local/corner shop

What to do

  • Mini golf
  • Shopping
  • Bingo
  • Sports book
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Skiing lessons nearby
  • Scuba-diving nearby
  • Snowboarding nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 1962
  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness centre
  • An indoor pool
  • Seasonal outdoor pool
  • Arcade/games room
  • Casino
  • 10 casino gaming tables
  • 575 casino slot machines
  • 2 casino VIP rooms
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Wheelchairs available on site
  • Closed-captioned TV
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 500+ Mbps (good for 6+ people or 10+ devices))
  • Free local calls
  • Desk chair

Food and drink

  • Fridge
  • Microwave
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Lobster Buffet – This buffet restaurant specialises in seafood and serves brunch, lunch and dinner.
Mels Diner – This diner specialises in American cuisine and serves breakfast, lunch and dinner.
Peets Coffee – This coffee shop serves breakfast and lunch.

Fees & policies

Refundable deposits

  • Deposit: USD 100 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: USD 19.00 per accommodation, per night
  • Resort fee inclusions:
    • Business centre/computer access
    • Faxes
    • Fitness centre access
    • In-room bottled water
    • In-room coffee
    • In-room safe
    • Phone calls (may be limited)
    • Pool access
    • Sporting facilities or equipment

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 6.99 to 19.99 per person
  • Late checkout can be arranged for an extra charge of USD 25 (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from October 15 2024 to June 30 2025 (dates subject to change):
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for USD 15.0 per day

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 150.00 per stay
  • Pets are allowed for an extra charge of USD 30 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Boomtown Casino Hotel
Boomtown Casino Verdi
Boomtown Hotel
Best Western Plus Boomtown Casino Hotel Verdi
Boomtown Hotel Casino Verdi
Best Western Plus Boomtown Casino Verdi
Best Western Plus Boomtown Casino
Boomtown Hotel Casino
Best Plus Boomtown Casino
Best Western Plus Boomtown Casino Hotel Hotel
Best Western Plus Boomtown Casino Hotel Verdi
Best Western Plus Boomtown Casino Hotel Hotel Verdi

Frequently asked questions

Is there a pool at Best Western Plus Boomtown Casino Hotel?
Yes, there's an indoor pool and a seasonal outdoor pool. The swimming pool will be unavailable from October 15 2024 to June 30 2025 (dates subject to change).
Are pets allowed at Best Western Plus Boomtown Casino Hotel?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 23 kg per pet. There's a charge of USD 30 per accommodation, per night, and there's also a deposit of USD 150.00 per stay. Service animals are exempt from fees.
Is parking offered on site at Best Western Plus Boomtown Casino Hotel?
Yes, there's free self and valet parking. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Best Western Plus Boomtown Casino Hotel?
Check-in start time: 4 PM; check-in end time: 11 AM. Check-out time is 11 AM. Late check-out is available for a charge of USD 25 (subject to availability). Express check-out is available.
Is there an on-site casino at Best Western Plus Boomtown Casino Hotel?
Yes, the 46000 square-foot casino features 575 slot machines and 10 gaming tables. Bingo and bookmaker are offered.
What is there to do at Best Western Plus Boomtown Casino Hotel and nearby?
Have fun with nearby winter activities such as cross-country skiing, snowboarding and snowmobiling, and in warmer months, enjoy a round of golf at the nearby golf course. Additional recreation nearby includes casino gaming. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include 3 bars and a casino. Best Western Plus Boomtown Casino Hotel also has a seasonal outdoor pool and a 24-hour fitness centre, as well as an arcade.
Are there restaurants at or near Best Western Plus Boomtown Casino Hotel?
Yes, there are 3 on-site restaurants, featuring seafood.
What's the area around Best Western Plus Boomtown Casino Hotel like?
Best Western Plus Boomtown Casino Hotel is located by the river, a short 1-minute walk from Boomtown Casino and 9 minutes' walk from Truckee River.

Best Western Plus Boomtown Casino Hotel Reviews

Reviews

7.6

Good

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Very good

Tien, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Andrew, 1-night trip
Verified Hotels.com guest review

6/10 Good

1-night business trip
Verified Hotels.com guest review

8/10 Very good

Courtney, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jakqueline, 1-night family trip
Verified Hotels.com guest review

6/10 Good

the only thing we disliked about the whole stay was the parking. we had to carry our luggage from one side of the building to the other to get to the elevator.
Anita, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Debbie, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Fariq, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Kitchen…But not really.
The hotel is nice and has a basically a full kitchen with a full size fridge however there are no dishes or utensils whatsoever. So basically it’s quite silly. They’ll sell you a pan or spatula in the lobby. I suggested they allow guests to rent them out or something. I’ve never stayed at a place that offers a full kitchen but has no way to use it. The beds are so so. The pillows are comfy and the rooms are clean. The staff is very friendly. I just can’t get over the oddity of that kitchen situation. Parking is a breeze and there are tons of eateries right around the hotel.
Carl, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

One night stay
Much improved since Best Western took over. Property and casino have received nice upgrades. Mattresses need to be replaced, but rooms and amenities are good. Mel’s Diner is always good.
Rick, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Convenient and fun
Philip, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cozy and classy
The staff was helpful and friendly, both at the front desk and in casino. It was a very nice experience
kirk, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dustin, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

A whole lot of opportunities…
Our initial encounter was with one of the most abrasive hotel receptionists ever. She was so unpleasant that it makes you wonder why she has a customer service job. The entire hotel reeks of cigarette smoke including the bedrooms which made it difficult to sleep. Their elevator smelled of puke. They could have sanitized it but didn’t. The beds and pillows were actually comfortable. But the bathrooms were not cleaned well. Even if a hotel is older, good customer service and cleanliness will make guests appreciate their stay. In this case, those key things were definitely a miss.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Stacia, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Ever, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Toni, 4-night trip
Verified Expedia guest review

6/10 Good

While we understand it’s a casino, the long hike we had to make through all of the ‘entertainment’ to get to the elevator and then down to the end of the hallway and around the corner to our room was very frustrating for a weary traveller
Kimberly, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Eleanor, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The staff was great.
Rhonda, 1-night family trip
Verified Expedia guest review

8/10 Very good

Close to the cigarette store
Rick, 1-night romance trip
Verified Expedia guest review

8/10 Very good

.
Chris, 1-night trip
Verified Expedia guest review

6/10 Good

Christopher, 1-night trip
Verified Expedia guest review

8/10 Very good

Dr.Adrian, 1-night trip
Verified Expedia guest review

8/10 Very good

Fun atmosphere. Mels Diner fantastic. Casino area a little smokey.
William, 1-night romance trip
Verified Expedia guest review