Castillo San Felipe del Morro - 10 min walk - 0.9 km
Pan American Pier - 4 min drive - 2.5 km
Puerto Rico Convention Center - 7 min drive - 5.2 km
Getting around
San Juan (SJU-Luis Munoz Marin Intl.) - 16 min drive
Restaurants
El Batey - 1 min walk
Pira-Rum - 1 min walk
El Patio de Sam - 1 min walk
El Champi - 1 min walk
Bar Catedral Rooftop - 1 min walk
About this property
Hotel El Convento
When you stay at Hotel El Convento, you'll be a short five-minute drive from Port of San Juan and Pan American Pier. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a fitness centre, free bike rentals and a terrace. Fellow travellers say great things about the helpful staff and location.
Languages
English, Spanish
At a glance
Hotel size
58 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 2:00 AM
Express check-out available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
Travelling with children
Childcare in room (surcharge)
What to do
Ecotours nearby
Kayaking nearby
Scuba-diving nearby
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Multilingual staff
Porter/bellhop
Free bike hire
Pool loungers
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Library
Fitness centre
An outdoor pool
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Room amenities
Be entertained
32-inch LCD TV
Premium cable channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Coffee/tea maker
Dressing gowns and slippers
Iron/ironing board
Sleep well
Blackout curtains
Soundproofed rooms
Turndown service
Bed sheets provided
What to enjoy
In-room massage
Individually furnished and decorated
Freshen up
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Patio del Nispero – On-site restaurant.
Awards and affiliations
The property is a member of the Small Luxury Hotels of the World.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 15 to 25 per person
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for USD 35.0 per night
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Convento
Convento Hotel
El Convento
El Convento Hotel
El Convento San Juan
El Hotel Convento
Hotel Convento
Hotel El Convento
Hotel El Convento San Juan
Hotel El Convento Hotel
Hotel El Convento San Juan
Hotel El Convento Hotel San Juan
Frequently asked questions
Does Hotel El Convento offer free cancellation for a full refund?
Yes, Hotel El Convento does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel El Convento?
Yes, there's an outdoor pool.
Are pets allowed at Hotel El Convento?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel El Convento?
Sorry, there's no on-site parking at Hotel El Convento.
What are the check-in and check-out times at Hotel El Convento?
Check-in start time: 3 PM; check-in end time: 2:00 AM. Check-out time is noon. Express check-out and contactless check-out are available.
Is there an on-site casino at Hotel El Convento?
No, this hotel doesn't have a casino, but Sheraton Casino (6-min drive) and Casino del Mar at La Concha Resort (7-min drive) are both nearby.
What is there to do at Hotel El Convento and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre and a garden.
Are there restaurants at or near Hotel El Convento?
Yes, there's an on-site restaurant, Patio del Nispero.
What's the area around Hotel El Convento like?
Hotel El Convento is a short 9-minute walk from Port of San Juan and 3 minutes' walk from San Juan Gate. Travellers say that the area is walkable and good for shopping.
Hotel El Convento Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
28 Dec 2024
Carmen Gladys
Carmen Gladys, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 Dec 2024
Gorgeous Property
Gorgeous hotel, would love to stay there again! The room was very comfortable and well appointed. We ate in the hotel restaurant and the food was delicious! A nice touch was the bottle of wine welcoming
us to Puerto Rico. They also had a wine and cheese happy hour.
Robert
Robert, 1-night trip
Verified Hotels.com guest review
8/10 Very good
19 Dec 2024
Cheryl
Cheryl, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Dec 2024
Excellent!
Great service, lovely room. Chocolates on the pillow for turndown service. Excellent pins coladas at the bar! Very comfortable beds!
Sandra
Sandra, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Dec 2024
Tourist on family trip
The staff was super helpful and responsive. There a few issues with our room which immediately addressed and fixed. This is the best service I have ever experienced in a hotel.
I highly recommend this hotel.
Alan
Alan, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 Nov 2024
Very Nice Stay
The location was perfect - right in the heart of Old San Juan. The history associated with this hotel was so interesting! They offered an historic tour of the facility, along with wine and cheese each evening. The restaurant was great! The staff was so kind. Our only complaint was that we couldn't quite get the air conditioner to a comfortable temperature.
Jane
Jane, 2-night trip
Verified Hotels.com guest review
8/10 Very good
15 Nov 2024
Luis
Luis, 1-night trip
Verified Hotels.com guest review
8/10 Very good
8 Nov 2024
Great location and magical coutyard.
The hotel is gorgeous! Service was a bit inconsistent especially with housekeeping. There is construction going on, and final day was especially bad. I do not recall having any forewarning of noise,
thoretta
thoretta, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 Oct 2024
Orlando
Orlando, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
22 Oct 2024
SARAH
SARAH, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Oct 2024
kit
kit, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Sept 2024
I absolutely loved my stay here, beautiful service, room with a view and restaurant. I loved being in old San Juan. This is a special hotel. A home from home. Huge thank you to the staff.
Lindsay
Lindsay, 2-night trip
Verified Expedia guest review
6/10 Good
29 Sept 2024
Property is very nice but the shower had no body soap in the dispenser and very little or no conditioner
When I called the front desk they said they had nobody from housekeeping on premises to refill the dispenser
Oded
Oded, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
27 Sept 2024
Kimberley
Kimberley, 1-night trip
Verified Expedia guest review
10/10 Exceptional
26 Sept 2024
Lucero
Lucero, 1-night trip
Verified Expedia guest review
2/10 Poor
23 Sept 2024
Brittney
Brittney, 2-night trip
Verified Expedia guest review
10/10 Exceptional
23 Sept 2024
Eliud
Eliud, 5-night trip
Verified Expedia guest review
6/10 Good
20 Sept 2024
The property is nice and located in a great area but this is not a luxury hotel or experience at all. We were given a room on the top floor and the elevator was broken the whole time we were there. We also had to carry our own suitcases up the stairs. Lastly, part of why I booked this hotel was because it had a gym but it was not air conditioned and there were no wipes to wipe down equipment. Even when I asked for them, they were never brought down which is disgusting. I wouldn’t stay there again.
Jordana
Jordana, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
19 Sept 2024
Frederick
Frederick, 1-night trip
Verified Expedia guest review
10/10 Exceptional
18 Sept 2024
Xiaogui
Xiaogui, 3-night trip
Verified Expedia guest review
10/10 Exceptional
17 Sept 2024
Great location and lovely historic building
Location was perfect and renovation of this lovely historic building (was a convent years ago) in to a hotel was nicely done. Room was spacious and comfortable with a great view out over the church square.
Keely
Keely, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 Sept 2024
Wonderful, historic stay! Most comfortable beds I’ve ever slept in, free wine and cheese for all guests, perfect location for the best spots in Old San Juan, wonderful friendly staff. Def recommend!
Janice
Janice, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
10 Sept 2024
The staff was very friendly and responsive when we made requests. The hotel is located in a very convenient location and the best part of the Viejo San Juan. The beds and pillows are comfortable and the room is well suited for a good night sleep. Josantonio the office manager was excellent and provided incredible service!
Natalia
Natalia, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
8 Sept 2024
Excellent restoration of historic property.
Janet K
Janet K, 2-night trip
Verified Expedia guest review
8/10 Very good
8 Sept 2024
Great location with exceptional hospitality from staff. The only downside is lack of parking and the door locks jam.