Lethbridge, AB (YQL-Lethbridge County) - 101 min drive
Restaurants
Waterton Lakes National Park - 4 min walk
Waterton Lakes Opera House - 2 min walk
Windflower Corner Coffee - 1 min walk
Vimy's Lounge & Grill - 2 min walk
Lakeside Chophouse
About this property
Waterton Lakes Lodge Resort
When you stay at Waterton Lakes Lodge Resort, you'll be within a 15-minute drive of Waterton Lakes National Park. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Vimys Lounge and Grill, which serves American cuisine and is open for breakfast, lunch and dinner. A bar/lounge and a steam room are offered, and in-room conveniences include fridges and microwaves. Fellow travellers say great things about the helpful staff and location.
Languages
English
At a glance
Hotel size
80 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 4 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Travelling with children
Children's menu
What to do
Shopping
Bike rentals nearby
Golfing nearby
Hiking/biking trails nearby
Horse riding nearby
Boat tours nearby
Downhill skiing nearby
Scooter/moped hire nearby
Snowboarding nearby
Working away
Meeting rooms
Conference space
Services
Front desk (limited hours)
Wedding services
Ski equipment hire
Facilities
11 buildings/towers
ATM/banking
Picnic area
Terrace
Fireplace in reception
An indoor pool
Steam room
Banquet hall
Accessibility
Wheelchair-accessible
Upper floors accessible by stairs only
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Alarm clock
Freshen up
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Fridge
Microwave
More
Housekeeping (on request)
Connecting/adjoining rooms available
Special features
Dining
Vimys Lounge and Grill – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately CAD 10 to 26 for adults and CAD 8 to 12 for children
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 1 October to 16 May:
Swimming pool
Pool, spa, & gym (if applicable)
Children under 14 years old are not allowed in the swimming pool without adult supervision
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Lakes Lodge Resort
Waterton Lakes Waterton Park
Waterton Lakes Lodge Resort
Waterton Lakes Lodge Resort Hotel
Waterton Lakes Lodge Resort Waterton Park
Waterton Lakes Lodge Resort Hotel Waterton Park
Frequently asked questions
Does Waterton Lakes Lodge Resort offer free cancellation for a full refund?
Yes, Waterton Lakes Lodge Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Waterton Lakes Lodge Resort?
Yes, there's an indoor pool.
Are pets allowed at Waterton Lakes Lodge Resort?
Sorry, pets aren't allowed.
Is parking offered on site at Waterton Lakes Lodge Resort?
Yes, there's free self parking.
What are the check-in and check-out times at Waterton Lakes Lodge Resort?
Check-in start time: 4 PM; check-in end time: 3:00 AM. Check-out time is 11 AM.
What is there to do at Waterton Lakes Lodge Resort and nearby?
Have fun with on-site winter activities such as skiing. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a steam room and a picnic area.
Are there restaurants at or near Waterton Lakes Lodge Resort?
Yes, Vimys Lounge and Grill offers American cuisine.
What's the area around Waterton Lakes Lodge Resort like?
Waterton Lakes Lodge Resort is a short 6-minute walk from Waterton Marina and 7 minutes' walk from Cameron Falls. Travellers say that the area is walkable and ideal for skiing.
Waterton Lakes Lodge Resort Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.2/10
Staff & service
7.2/10
Amenities
7.4/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
13 Nov 2024
David
David, 1-night trip
Verified Hotels.com guest review
8/10 Very good
21 Oct 2024
Steven
Steven, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Oct 2024
Very Nice Location at Affordable Price
It is nice, clean, and beautifully located in Waterton Park. The affordable rate at a wonderful location. We love everything in this hotel. The only problem is a small maintenance issue with the shower drain which clogs, it needs a plumber or a utility guy to fix it but besides that everything was perfect!
Pantaleon
Pantaleon, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 Oct 2024
Art
Art, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Oct 2024
Love the location!
Waterton Lakes Lodge was a pleasant surprise. It is more of a motel style accommodation than a "resort", but we anticipated that. The location is perfect! You can walk to the waterfront at the International Peace Park or to Cameron Falls. We walked to dinner at the pizza place right behind our cottage. Very nice place.
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
7 Oct 2024
The mattress was a little bit worn out but otherwise we liked it . thanks
Katalin
Katalin, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
7 Oct 2024
This lodge is exactly what we were looking for. It was clean, quiet, and easy to access in the town. Our room had everything that we needed. Ignore the comments about how to rooms need to be updated because it's a lodge, not a hotel- the room aesthetics fit the vibe of the town. We would definitely stay here again.
Tristan
Tristan, 2-night romance trip
Verified Expedia guest review
6/10 Good
6 Oct 2024
Carpet was dirty
jaswinder singh
jaswinder singh, 1-night trip
Verified Expedia guest review
10/10 Exceptional
5 Oct 2024
This property was right within the town. Everything was within walking distance. The lodge rooms were cozy and comfortable. Enjoyed our stay.
Liz
Liz, 2-night romance trip
Verified Expedia guest review
6/10 Good
5 Oct 2024
The property is well located and the whole area is easily walkable. Lots to see and do in the area. The property itself is ok - a little run down. But the checkin and check out was problematic. We had a 4pm check-in time but when we arrived they kept telling us "just a few more minutes". An hour later we finally checked in and got to go to our rooms. Everyone was very nice but it's not clear why the rooms weren't ready by 4 if check out is at 11am. Check-out was a mess too. I dropped off the keys (they still use metal door keys) and spoke to the nice person in reception. I dropped them off 2 hours before checkout. I assumed that would do it. But later I received two $52 late check out fees for our two rooms, and a message on my voice mail (which I couldn't check until much later due to lack of reception in the park). They didn't know we had checked out! After calling back and being on hold for 10 minutes, I was able to explain the situation. They did reverse the charges but of course those should never have happened in the first place. Everyone who works there is very nice but I got the feeling they weren't experienced or perhaps the manager wasn't really on the ball with the room turnovers and how reception should be managed. Due to all the hassles I probably wouldn't stay there again. The rooms themselves were fine - nothing special. The rug was stained but I guess that is to be expected in a national park where people are hiking a lot.
Jennifer
Jennifer, 1-night family trip
Verified Expedia guest review
8/10 Very good
4 Oct 2024
Jianni
Jianni, 3-night trip
Verified Expedia guest review
8/10 Very good
4 Oct 2024
This was the first time visiting Waterton. We had a wonderful time, the only thing wrong was the village is closing up for the winter, so wished we came a week earlier.
Randal
Randal, 2-night trip with friends
Verified Expedia guest review
8/10 Very good
4 Oct 2024
Douglas
Douglas, 3-night trip
Verified Expedia guest review
8/10 Very good
3 Oct 2024
The place was nice and close to all restaurants within the village.
Lily
Lily, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
3 Oct 2024
Varun
Varun, 1-night trip
Verified Expedia guest review
8/10 Very good
3 Oct 2024
Needs an update
Jarrod
Jarrod, 2-night family trip
Verified Expedia guest review
8/10 Very good
3 Oct 2024
Lee-Ann
Lee-Ann, 2-night trip
Verified Expedia guest review
8/10 Very good
3 Oct 2024
Could be a great place if….
This hotel is adequate but is in need of an update. The staff could use some training in being friendlier and not treating guests like they’re an inconvenience. We’re paying good money to have an enjoyable vacation and have a right to expect good customer service and to feel welcome.
The buildings are starting to look dilapidated. The room was clean, but the entrance to our building was filling up with leaves and none of the staff lifted a finger to clean up the leaves that were being crushed and tracked into the common area.
The room did not contain any cups suitable for use with the coffee maker, so we ended up using the plastic cups from the bathroom. The tv service is slow, troublesome and largely useless. It would be nice to have smart tvs so that we could connect our own devices to it and stream from our phones. You have to use your own phone to contact the front desk if you need anything.
The restaurant was good and reasonably priced for the area. I would dine here again even if I wasn’t staying at the hotel. The wait staff needs to improve their customer service skills. Being short staffed is no excuse for being snippy. A certain amount of grace under pressure is required to make the experience enjoyable for the guests.
The location of the hotel is perfect, the beds are super comfortable and the shower was excellent. But it’s time to reinvest in the place and make it nicer.
Jeff
Jeff, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
3 Oct 2024
wei
wei, 1-night trip
Verified Expedia guest review
8/10 Very good
3 Oct 2024
Jacuzzi jets were not working. Bit disappointing to run a tub and find not working…
Wayne
Wayne, 1-night trip
Verified Expedia guest review
2/10 Poor
3 Oct 2024
Roberto
Roberto, 1-night trip
Verified Hotels.com guest review
4/10 Fair
3 Oct 2024
No electric plugs in bathroom. You had to unplug the microwave that is in the bathroom to use the blow dryer or shavers etc. Toilet was like 12" off the floor (my husband is 6'5"and in our 70's it was not conducive). We had to duct to keep from hitting our heads on the beams that slants down in the room. The steep stairs going up to the room was difficult to carry luggage. The town of Waterton is beautiful and we loved the scenic cruise, beautiful trails and waterfalls. Restaurants that were still open were expensive but food was good. The public washrooms were weird. I didn't feel safe being in locked stalls with both men and women in the same bathroom at the same time. I should have requested a bottom floor. Maybe the hotel had better rooms than the one we received? I would return to the beautiful town if Waterton but probably at a different hotel or request our needs better.
Nancy
Nancy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Oct 2024
Location was great and several options on places to eat within walking distance.
Stephen
Stephen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Oct 2024
Perfectly located with wonderful amenities
Stephen
Stephen, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
2 Oct 2024
Great experience. Will definitely stay here again.