10/10 Exceptional
Their professionalism and overall hospitality, attitude very pleasant!💎👸☝💚🌹
Sean
Sean, 7-night trip
InTown Suites Extended Stay Select Atlanta GA - Smyrna
Motel in Smyrna
InTown Suites Extended Stay Select Atlanta GA - Smyrna offers a rejuvenated retreat near The Battery Atlanta. Connect to WiFi in your room, and take advantage of laundry facilities, free self parking, express check-out, an elevator and a vending machine.
Popular amenities
- Free parking
- Air-conditioning
- Laundry facilities
- Non-smoking
Main amenities (3)
- Weekly housekeeping
- Vending machine
- Self-serve laundry
Feel at home (6)
- Kitchen
- Private bathroom
- Separate dining area
- Premium TV channels
- Laundry facilities
- Lift
Room options
Check availability for these dates
Showing 4 of 4 rooms
Premium Room, 1 Queen Bed
Highlights
Separate dining area
Air conditioning
Kitchen
Fridge
Dining table
Flat-screen TV
Renovated in 2022
Private bathroom
- Sleeps 2
- 1 Queen Bed
Premium Room, 2 Double Beds
Highlights
Separate dining area
Air conditioning
Kitchen
Fridge
Dining table
Flat-screen TV
Renovated in 2022
Private bathroom
- Sleeps 4
- 2 Double Beds
Premium Room, 1 Queen Bed, Accessible Bathtub
Highlights
Separate dining area
Air conditioning
Kitchen
Fridge
Dining table
Flat-screen TV
Renovated in 2022
Private bathroom
- Sleeps 2
- 1 Queen Bed
Premium Room, 1 Queen Bed, Roll-in Shower
Highlights
Separate dining area
Air conditioning
Kitchen
Fridge
Dining table
Flat-screen TV
Renovated in 2022
Private bathroom
- Sleeps 2
- 1 Queen Bed
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About the area
3000 Highlands Pkwy Se, Smyrna, GA, 30082
About this property
InTown Suites Extended Stay Select Atlanta GA - Smyrna
At InTown Suites Extended Stay Select Atlanta GA - Smyrna, you'll be within a 10-minute drive of Truist Park and Cobb Galleria Centre. Also, The Battery Atlanta and Coca-Cola Roxy Theater are within a short drive.
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InTown Suites Extended Stay Select Atlanta GA - Smyrna Reviews
5.6
Cleanliness
7.8
Location
6.6
Staff & service
5.2
Eco-friendliness
5.4
Property conditions & facilities
6/10 Good
The Tub in the bathroom is not clean at all
Donell
Donell, 7-night trip
4/10 Fair
Never again!
There r plenty of places for fast food. There was internet n TV. Location close to East/West connecter to get around easily. bath n kitchenette NEED UPDATING. I did get a visit from a few roaches. No toilet paper!! Thank goodness I had tissues. Bed was very hard for my back.
Linda
Linda, 10-night trip
2/10 Poor
It was the worst experience I ever had. I will never ever go there again terrible staff terrible management.
Michael
Michael, 7-night trip
2/10 Poor
The property tries to use your card once you are not staying with them .
Asia
Asia, 7-night trip
2/10 Poor
The hotel check in stops at 7 pm although the hotel does not fully indicate that there is no lobby or staff at the hotel after 6:30 per the homeless men hanging around. Attempted to call and rectify was met with a rude receptionist that was clearly working from home. I will never book this hotel or recommend to anyone my whole 10 day reservation was cancelled. And I was charged before my check in date just disgusting
Chaise
Chaise, 10-night trip
6/10 Good
Pass.
No pleasent. Service is minimal and typically unpleasant no matter the condition or circumstances there will be no refund for your deposits. They also do not take gift cards from sights they allow you to book on. Shower, water pressure and drainage are very low quality. Elevator is a death trap when it does kind of work.
Verified traveller
7-night trip
6/10 Good
Upon checking in, the front desk agent was curt and borderline rude. Unfriendly, unprofessional and unhelpful. Our refrigerator and microwave were dirty upon arrival! No housekeeping services. One set of towels per person, they only wash your sheets once a week they don’t wash towels, there are no pots or pans, silverware, toilet paper or any other amenities. We were there about six weeks and a housekeeper never even stopped by! The pictures online are up to date minus what you see. You get terrible beds with linen, two terribly flat pillows and that’s it. I had to buy towels, cleaning supplies, including a mop and broom, pillows, pots and pans, plates and silverware for an extended stay. We are moving waiting on our place and all of our stuff is in storage. This was not helpful for an extended stay experience. There is no place for children to be, the property attendant is not very personable and then found out the front desk attendant at check-in was the manager! You get what you pay for 4 walls and beds but this is not a good option for your extended stay needs.
Holly
Holly, 7-night trip
8/10 Very good
3 WEEK BUSINESS TRIP
ROOM WAS GREAT FOR A LONG 3 WEEK BUSINESS TRIP. GREAT LOCATION. LOCAL CBS CHANNEL DIDN'T WORK BUT PLENTY OF OTHER CHANNELS. ROOM WAS ADEQUATELY STOCK FOR COOKING AND EATING UTENSILS.
WOULD STAY AGAIN IF NEEDED FOR EXTENDED STAY.
Verified traveller
20-night trip
2/10 Poor
The front desk help was not avaibe when needws. I coupd not get any clean towles. They never cleanws my room in 5 days i styed
Geno
Geno, 7-night trip
2/10 Poor
Check in time ends at 7:00 pm. So I went to check in when I arrived and I couldn’t stay because it was after 7:00. I had no room. We had to sleep in our car!
Verified traveller
1-night trip
2/10 Poor
The experience is not like the picture. I was there two weeks. Killed 5 - 8 roaches/day the first week. Got bait after a few days and it kicked in after a week. People wait a long time to empty the dryers. A woman cussed me out for moving her clothes to a table after I waited 7 min. I asked for a policy posted on the laundry room wall and the mgnt said it was in the receipt. I said it has to be in the room to settle arguments.
Roach
Roach, 14-night trip
2/10 Poor
Roaches nothing was updated or clean interruption in morning while sleep maintenance cleaning ACs ugh a waste 😟
Into
Into, 7-night trip
10/10 Exceptional
Thank you for the place to stay it was great . I will return again
Indira
Indira, 7-night trip
8/10 Very good
The peace of mind was great! People was friendly, the lady in the office was very sweet and genuinely nice. But as far as the room goes........someone needs a lesson in cleanness, because it was a half eating cookie under the bed, cockroaches everywhere ( small to medium sizes), tub dirty, counter was dirty, some of the wall plugs did not work and some of the lights did not work either. But the overall stay was Ight! Thanks for the experience!
Verified traveller
8-night trip
2/10 Poor
NEVER again
This is our second time staying at this hotel and the first time was good but the second time was awful. The roaches are ridiculous. We had to change rooms and the second room still had roaches even after it was sprayed. My fiancé even brought something for the roaches and it didn’t help at all. It made it worse actually. I love the area. There are so many restaurants and shopping centers nearby. Even one of the maintenance guys said the hotel was roach infested. We will NEVER stay here again.
Verified traveller
7-night trip
10/10 Exceptional
Resonable
Good hotel for the price
brandon
brandon, 1-night trip
2/10 Poor
Men walking around with big guns on their waist, it smelled of pee and marijuana in the hallways. The key to my room didn’t work, they tried to give me a second key & that still didn’t work. Regardless if the key worked or not I was not going to stay in these conditions. I wouldn’t recommend my worst enemy stay here!
Verified traveller
7-night trip
2/10 Poor
Roaches, broken amenities, absolutely no service, smoking allowed even though no smoking, and, worst of all, cancellation policy posted in Expedia were not honored when we saw what we were to stay in. It’s a halfway type house in unclean, unsafe condition.
Glad-to-leave
Glad-to-leave, 9-night trip
2/10 Poor
Never Again!
Terrible experience. Room was bug-infested. Mattress was collapsed. Someone tried to kick open the door, bending the bottom of it into the room. No water on Saturday afternoon, no one came around to notify me and no one was in the office to help. Dumpster emptied at 4 o'clock in the morning with no small amount of noise. Office not open on Sunday for check-out, so I just left my key stuck in the door. Place looks nice from the street but is a house of horrors within. Don't let the good rates fool you; at $20 a night this place would be overpriced.
ROBERT
ROBERT, 2-night trip
4/10 Fair
Will not be coming back
I must say I'm pretty disappointed at this hotel. The pictures online looked nothing like the real place. First of all our room was very dirty. When we approached the office, they simply brought us a broom and mop to clean ourselves. The room stunk of cigarette smoke (although we were in a non-smoking room). We checked out a day early because of the condition, but I guess you get what you pay for. I could go on, but I won't be staying here again.
Verified traveller
3-night trip
2/10 Poor
The bed wasn’t a standard queen mattress, looked more like a full size bed. There was a hole in the bed spread. The bathroom wasn’t cleaned at all. It has someone’s hair left in the tub and sink areas.
Verified traveller
2-night trip
6/10 Good
Was only there one night and we got in late. Experience was good and staff friendly and helpful
Verified traveller
1-night trip
2/10 Poor
To start, when I got to my room, the beds didn't have any pillows or blankets, the bathroom didn't have any toilet paper or a place to put the toilet paper. The kitchen area looked like a wrecking crew had been there, the handle for the microwave had been broken off, some of the cabinet drawers were missing and the others were broken. So once seeing this, I asked them to move me to a different room, and they did do that, it was in better shape than the previous room, but still not very clean looking. While they were moving me to a new room, the night manager had his manager on the phone and she wanted to talk to me, she apologized and said she would make sure to take care of me in the morning, well I meet with her and she didn't offer me anything or try to discount the room, so hence the bad review and I definitely will not stay with them again.
Verified traveller
1-night trip
2/10 Poor
They had more than one couple fighting in the middle of the night keeping everyone up and they did not remove them from the property
Verified traveller
7-night trip
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