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Palazzo Cicala

4.0 star property
Affittacamere with restaurant, near Cattedrale di San Lorenzo

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palazzo Cicala

Front of property
Minibar, desk, laptop workspace, free cots/infant beds
Interior entrance
Suite | Minibar, desk, laptop workspace, free cots/infant beds
Property amenity

Reviews

7.2 out of 10

Good

Popular amenities

  • Non-smoking
  • Laundry facilities
  • Free WiFi
  • Restaurant

Main amenities (9)

  • Daily housekeeping
  • Restaurants
  • Front desk safe
  • Self-serve laundry
  • Multilingual staff
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance
  • Porter/bellhop

Feel at home (6)

  • Children stay free
  • Free cots/infant beds
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Triple Room

Minibar, desk, laptop workspace, free cots/infant beds

Triple Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Ceiling fan
Hairdryer
Bidet
Private bathroom
Coffee/tea maker
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Double Room

Minibar, desk, laptop workspace, free cots/infant beds

Double Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Ceiling fan
Hairdryer
Bidet
Private bathroom
Coffee/tea maker
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room | Minibar, desk, laptop workspace, free cots/infant beds

Quadruple Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Ceiling fan
Hairdryer
Bidet
Private bathroom
Bathrobes
  • 27 sq m
  • Sleeps 5
  • 2 Double Beds

Similar properties

Exterior

NH Collection Genova Marina

Pet-friendly
Parking available
Free WiFi
Restaurant
9.0 out of 10, Wonderful, (1000)
The price is £116
includes taxes & fees
17 Jan - 18 Jan 2025
NH Collection Genova Marina
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About the area

Map
Piazza delle Scuole Pie, 10, Genoa, GE, 16123

What's nearby

  • Cattedrale di San Lorenzo - 1 min walk
  • Palazzo Ducale - 3 min walk
  • Old Port - 5 min walk
  • Aquarium of Genoa - 6 min walk
  • Port of Genoa Cruise Ship Terminal - 4 min drive

Getting around

  • Genoa (GOA-Cristoforo Colombo) - 24 min drive
  • Genoa Via di Francia Station - 4 min drive
  • Genoa Piazza Principe Station - 18 min walk
  • Genoa Genova Brignole Station - 20 min walk

Restaurants

  • ‪Tazze Pazze Caffetteria Gourmet - ‬1 min walk
  • ‪Scurreria Beer and Bagel - ‬1 min walk
  • ‪Pizzeria Antica Napoli da Pasquale SAS - ‬2 min walk
  • ‪Bar Giuse - ‬1 min walk
  • ‪L'opera sinfonia di gusto - ‬2 min walk

About this property

Palazzo Cicala

Palazzo Cicala puts you a short five-minute drive from Port of Genoa Cruise Ship Terminal. Free WiFi is an added perk, and guests looking to stay active can experience the nearby hiking/biking trails.

Languages

English, French, Italian

At a glance

Hotel size

  • 10 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: 10 PM
  • Express check-in/out available
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8 AM - 10 PM
  • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant

Travelling with children

  • Children stay for free (see details)

What to do

  • Hiking/biking trails nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1600
  • Safe-deposit box at front desk

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Heating
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.00 per person, per night

Children & extra beds

  • Rollaway beds are available for EUR 30.0 per stay
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts major credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT010025BACG8KWZ2Q

Also known as

Locanda di Palazzo Cicala
Locanda di Palazzo Cicala Genoa
Locanda di Palazzo Cicala House
Locanda di Palazzo Cicala House Genoa
Locanda Palazzo Cicala
Locanda Di Palazzo Cicala Hotel Genoa
Palazzo Cicala Hotel Genoa
Palazzo Cicala Hotel
Palazzo Cicala Genoa
Palazzo Cicala
Palazzo Cicala Genoa
Palazzo Cicala Affittacamere
Palazzo Cicala Affittacamere Genoa

Frequently asked questions

Does Palazzo Cicala offer free cancellation for a full refund?
Yes, Palazzo Cicala does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Palazzo Cicala?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Palazzo Cicala?
Sorry, there's no on-site parking at Palazzo Cicala.
What are the check-in and check-out times at Palazzo Cicala?
Check-in start time: 2 PM; check-in end time: 10 PM. Check-out time is 11 AM. Express check-in and check-out are available.
What is there to do at Palazzo Cicala and nearby?
Have fun during the warmer months with activities nearby such as hiking.
Are there restaurants at or near Palazzo Cicala?
Yes, there's an on-site restaurant.
What's the area around Palazzo Cicala like?
Palazzo Cicala is in Genoa Historical Centre, a short 1-minute walk from Cattedrale di San Lorenzo and 3 minutes' walk from Palazzo Ducale.

Palazzo Cicala Reviews

Reviews

7.2

Good

8.0/10

Cleanliness

7.0/10

Staff & service

4.8/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Poor

Not at all as advertised. It shows up as a 4 star hotel. Instead imagine an old short-term rental studio with a confusing check-in and zero assistance. No front desk, no person to help. We got in and there were 4 packets with 4 different room keys sitting on a desk. Which room was ours? No clue. There were no names on the packets. I tried calling the number listed multiple times but no answer. So we picked a random room. Our family who arrived several hours before us had the same experience. Did we get rooms we paid for? Who knows. The room is really old. Door to the hallway doesn't close all the way with a single questionable lock. Doors to the windows and bathroom also don't close all the way. Only shampoo in the shower (no soap), two single towels. The daytime high was only 70 but without AC the room was really warm and too warm for us to sleep well. Had I booked a short-term rental half the price I would have been OK with all of this. But I booked what I thought was a 4 start hotel. Really disappointed and wishing I had spent half the amount I paid.
Amy, 1-night family trip
Verified Expedia guest review

2/10 Poor

Amol, 5-night trip
Verified Orbitz guest review

8/10 Very good

Location could not be beat and it's so cool to stay in an old castle! Everything was comfortable. The perfect place for our 24 hours in Genoa!
Barbara, 1-night family trip
Verified Travelocity guest review

10/10 Exceptional

A very special place, in an amazing location for a reasonable price.
RHIANNON, 1-night trip
Verified Expedia guest review

8/10 Very good

The rooms as lovely, big and clean. Location is excellent.
Sarah, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Really interesting property.
Really interesting place. Very large room tall ceilings with a fan. My room had two beds but I was a single booking. The place is hard to find not a hotel more like airbnb rental. Lady incharge of check-in knew zero English but the process was simple enough as was check out. Very good value for money but I was in early summer season.
Byron, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Visiting historic centre of Genoa
4 day visit to Genoa and surrounding area. The Palazzo Cicala is situated a 5 minute walk from San Giorgio metro. Access to apartment complex by door code at street entrance. I stayed two nights in basic apartment € 75 and two nights in superior apartment € 111. Both rooms spacious, small fridge, coffee machine. Room windows face out onto small square. Beds comfortable. I thought it was reasonable value for money given the excellent location.
Chris, 2-night romance trip
Verified Hotels.com guest review

2/10 Poor

This hotel is a joke.
There was nobody there when we arrived. They had not sent us the key less entry code and I had to call back to the USA for it. The rooms had missing lights/non working lights. The bathrooms were a joke and dirty. There was no staff to talk too and I was over charged for an extra room that I never booked for.
1-night trip
Verified Expedia guest review

6/10 Good

Verified Hotels.com guest review

6/10 Good

Self-Serve room rental business
This is not a hotel as advertised. Not cheap Self service 2star room rental maximum. You are on your own. The maids tried very hard to answer our questions and were very friendly. Clean room but flawed design. Bathroom was not a private space but had transparent, useless glass doors!
El Traveler, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great location
Beautiful rooms in ancient building. Right in front of the San Lorenzo cathedral. Great for walking in Genoa. Friendly and helpful staff spoke English.
Verified Expedia guest review

8/10 Very good

Cool hide away in the heart of the old city
Charming and by American standards a little odd. Loved the room and the location right In the heart of the old city. The manager was very nice and helpful. Pointed us to great restaurant nearby. Genoa is quite a cool place wish we could stay longer.
Verified Hotels.com guest review

10/10 Exceptional

Great place to Stay
Wonderful Hotel in perfect location near city center, but still in a calm area. It is more kind of a Bed and Breakfast than a Hotel. I can recommend renting a suite. Very spacious and amazing view. But unfortunately it has a very small shower, compared to the big and nice bathroom. Overall a great pleace to stay. Wifi is fast and works well.
Verified Hotels.com guest review

6/10 Good

When we booked in there were no English speaking staff available Parking is not available near the hotel, so luggage have to be carted long areas to the offsite apartments The area around the hotel is dodgy with a lot of loiterers around
Verified Hotels.com guest review

10/10 Exceptional

Beautiful historic room hotel in the town square!
A bit hard to find but definitely worth the search. Be prepared to park in a lot and carry your luggage several blocks. Awesome experience staying in such a quaint atmosphere.
Verified Expedia guest review

8/10 Very good

Amazing palace, modern decor
It is an amazing ancient palace that was all renovated with a very modern and minimalist style. I loved the decor and how they renewed it. Looks coming out from a magazine! It has, however, narrow elevators and accesses to rooms, toilet flushes are extremely noisy and you can't sleep in the morning as you hear everyone else flushing, and the location, although it is very central, can only be reached walking (need to park a couple of streets away) and at night it is quite daunting to get there, through narrow and dark streets full of homeless and weird people.
Verified Expedia guest review

8/10 Very good

Characterful hotel in terrific location
Beautiful old building with a contemporary twist. Friendly staff.
Verified Expedia guest review

8/10 Very good

Small hotel in great Genoa location
Hotel can be a little hard to find, but just go to Piazza de San Lorenzo, stand in front of the Cathedral and look just to your right across plaza and you will see sign at ground level over in the corner. Ring buzzer next to sign. Very old building in good shape, you have to take elevator to the next floor up to get to reception. 1st floor in Europe, what we would call 2nd floor in USA. Rooms are huge, some baths are small, some large, 14' ceilings and breakfast overlooking plaza and cathedral. Great neighborhood to explore Genoa from, close to everything but rail stations. And taxis are not allowed up Via de San Lorenzo, so you have to walk a short way up or down to get to plaza, but I did see some taxis come in, so just ask. Staff is very friendly and helpful and spoke English.
Verified Hotels.com guest review

4/10 Fair

Only book if looks are more important than comfort
Arrived at hotel by car only to find the hotel is not accessible by car (and that gps does not work well in the area). Had to trudge suitcases across two piazzas to find the location. It is in an old historic building which is nice, and if that is your main criteria for a hotel then it is a "maybe". It seems like it is run by people who have never run a hotel before. The shower in our room was not finished construction, the bath towels were tea towels, there was no shampoo/toiletries, and the staff were not knowledgeable about either Genova or the area around it. The breakfast was marginal and they ran out of bread and had to send the lady who was serving breakfast out to get more bread, leaving other guests arriving for breakfast totally confused about what was going on for breakfast.
Verified Expedia guest review

8/10 Very good

Totally fine if nothing else is available
Stayed a night at this hotel in November. The double room we booked in the main building was just as pictured, clean and spacious. The staff was nice and willing to help. There were no towels at first, but they were quickly found when we asked. Also as soon as we checked in, the heating was turned on. Breakfast was alright, although make sure you come early as the chance is there may be no room for everyone. The main drawback was the tiny shower cabin where the only shower head is fixed to the ceiling and therefore water inevitably pours on your head even if you don't want it...
Verified Hotels.com guest review

8/10 Very good

Hotel staff was diligent and corteous, however maintenance was not good. Chair cover with dirt spot, the watercloset cover has its hinges broked and fall all the time, however we receive it with the cover in its place, and when you attemp to open it.... Voila there is the surprise. Same thing happen with the sanitary paper roll holder, it was hanging from a side of the towell hanger. Price was according with what is it, but this kind of stupid details not being cared degraded the Staff efforts.
Verified Hotels.com guest review

6/10 Good

Cool spacious funky apartment-hotel
Was fun to open the door to my room in this old palazzo, and see the huge ceilings and large double windows which opened onto a courtyard. The wifi in my room wasn't working, so that was a disappointment, and breakfast wasn't included either, unfortunately. The large room was divided up a bit to make room for a bathroom and shower, and it was plenty big enough for me, who was traveling alone.
Verified Expedia guest review

10/10 Exceptional

Verified Hotels.com guest review

8/10 Very good

we booked an apartment - great service when we arrived in the middle of the day, but they were a bit overwhelmed during busy check in time later. The hotel neighborhood and most of the apartments are in a great location/neighborhood. However, they do have some apartments (ours included) that was a 5min walk away through a slightly seedier part of town. But it was a great apartment in a historic building next to a museum, so can't complain! Had breakfast - good enough without being overly exorbitant.
Verified Hotels.com guest review

6/10 Good

Convenient when settled in your room!
Find the huge iron door in San Lorenzo Piazza then the hotel name plaque and bell push. Ask for help if non enter the lobby leave your luggage and walk up the marble stairs. Receptionists are helpful and will assist with the lift of required. Centrally situated with comfortable rooms. A simple breakfast and no signal for Tv or computer. If that is ok you may enjoy it.
Verified Expedia guest review