Avda. Marques Villanueva del Prado s/n, Puerto de la Cruz, Tenerife, 38400
What's nearby
La Paz Lookout - 3 min walk - 0.3 km
Lago Martianez Swimming Pools - 12 min walk - 1.1 km
Taoro Park - 16 min walk - 1.3 km
Plaza del Charco - 16 min walk - 1.4 km
Loro Park - 4 min drive - 3.5 km
Getting around
Santa Cruz de Tenerife (TFN-Tenerife North) - 24 min drive
Tenerife (TFS-Tenerife South) - 65 min drive
Free shopping centre shuttle
Restaurants
Bar el Camino - 4 min walk
Hotel Teide Mar - 7 min walk
Zicatela - 8 min walk
Apricot - 6 min walk
Vinoteca Con Pasión - 9 min walk
About this property
FERGUS Puerto de la Cruz
FERGUS Puerto de la Cruz puts you a short five-minute drive from Plaza del Charco. After a dip in one of 2 outdoor pools, guests can grab a bite to eat at Restaurante Principal, one of 2 restaurants, which serves international cuisine and is open for breakfast, lunch and dinner. Other highlights include 2 bars/lounges, a poolside bar and an outdoor tennis court.
All-inclusive
All-inclusive room rates at FERGUS Puerto de la Cruz are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet meals, snacks and select beverages included
Entertainment
On-site live performances
Languages
English, French, German, Italian, Spanish
At a glance
Hotel size
300 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (EUR 10 per day)
Wheelchair-accessible parking on site
On-site parking is limited
Off-site
Free shopping centre shuttle
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 7:30 AM–10:30 AM
2 restaurants
2 bars/lounges
Poolside bar
Coffee shop
Room service (limited hours)
Snack bar/deli
Travelling with children
Children's pool
What to do
Pool table
Use of nearby fitness centre
Golfing nearby
Working away
Business centre
Computer station
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 1973
Safe-deposit box at front desk
Garden
Terrace
Porch
Piano
2 outdoor pools
Outdoor tennis court
Banquet hall
Accessibility
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Sleep well
Down duvet
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Bath only
Bidet
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Desk chair
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Dining
Restaurante Principal – Overlooking the pool, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Restaurante piscina – This restaurant only serves light fare. Guests can enjoy drinks at the bar. Open daily.
Fees & policies
Optional extras
Safes in guest rooms can be used for EUR 2.20 per day
Parking
Self-parking costs EUR 10 per day
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October until 01 July.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Puerto Cruz
Hotel Puerto de la Cruz
Frequently asked questions
Does FERGUS Puerto de la Cruz offer free cancellation for a full refund?
Yes, FERGUS Puerto de la Cruz does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at FERGUS Puerto de la Cruz?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at FERGUS Puerto de la Cruz?
Sorry, pets aren't allowed.
Is parking offered on site at FERGUS Puerto de la Cruz?
Yes. Self-parking costs EUR 10 per day. Parking spaces may be limited.
What are the check-in and check-out times at FERGUS Puerto de la Cruz?
Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Check-out time is noon. Contactless check-out is available.
Is there an on-site casino at FERGUS Puerto de la Cruz?
No, this hotel doesn't have a casino, but Casino Puerto de la Cruz (13-min walk) is nearby.
What is there to do at FERGUS Puerto de la Cruz and nearby?
Practise your swing on the tennis courts. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include 2 bars and a garden.
Are there restaurants at or near FERGUS Puerto de la Cruz?
Yes, there are 2 on-site restaurants, featuring international cuisine and pool views.
Does FERGUS Puerto de la Cruz have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around FERGUS Puerto de la Cruz like?
FERGUS Puerto de la Cruz is a short 16-minute walk from Plaza del Charco and 3 minutes' walk from Martianez Shopping Centre.
FERGUS Puerto de la Cruz Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Very good
7 Nov 2024
Andriejus
Andriejus, 1-night trip
Verified Hotels.com guest review
8/10 Very good
22 Oct 2024
One day in Puerto
Had a lovely one night stay at The Fergus. Have absolutely no complaints, but have had better breakfasts. Beautiful view from our balcony
Joyce
Joyce, 1-night trip
Verified Hotels.com guest review
8/10 Very good
4 Mar 2024
Nicholas
Nicholas, 1-night trip
Verified Expedia guest review
10/10 Exceptional
14 Jan 2024
Lesley
Lesley, 5-night trip
Verified Expedia guest review
10/10 Exceptional
19 Dec 2023
We had a great time at this property. It's location is ideal, only a 10-minute walk from the restaurants of Puerto de la Cruz.
Julie-Anne
Julie-Anne, 2-night romance trip
Verified Expedia guest review
6/10 Good
17 Nov 2023
Not a 4 *
In my opinion fergus has many issues to address
My room 101 was old and tired yes it had been painted but that was all
The outlook was awful ...facing big red pipes...steps..and never got the sun .....never sat on it once !
The room above the loading bay so noisey mornings .
The bathroom had issues for me ...the height of the towel rail ....no hooks to hang towels on ...there was a dividing wall from the sink to the shower and could not get to the bath plug without standing in the bath .
Toiletries could not be reached when in the bath as very very high up ....same as the shower .
Positives a nice sleep comfy bed and pillows ....plus a mini fridge .
Cleaners very good
The pool on ground floor does not facilitate the capacity of the hotel ....pool size ....1 toilet and shower for each sex !!! Plus not enough sunbeds ....the usual running on a morning with a towel to secure a bed yet there are leaflets put on each bed saying only 40 minutes empty !! No one seemed to take notice of this what so ever!!!!! Out of 9 days i managed a bed three times and that was because i went late afternoon .
The top pool was lovely for swimming but like climbing mount everest to get there .
I counted only 12 beds plus a double canopy bed ....people were laid on the floor on their towels ! The drinks bar was not open ......so you had to walk up and down mount everest if you wanted a drink ! Positive a good swim pool ...quiet ...and personal space.
The dining room was large and always a seat to
Lynne
Lynne, 9-night trip
Verified Hotels.com guest review
6/10 Good
11 Nov 2023
Front desk was a little rude
Michael
Michael, 5-night trip
Verified Expedia guest review
10/10 Exceptional
5 Dec 2024
Emil
Emil, 3-night trip with friends
Verified Hotels.com guest review
8/10 Very good
29 Nov 2024
Jari
Jari, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Nov 2024
Dejligt hotel
Dejligt ophold, pænt og rent, hjælpsomt personale. God beliggenhed
Helene
Helene, 4-night trip
Verified Hotels.com guest review
8/10 Very good
25 Nov 2024
Kia
Kia, 6-night trip
Verified Hotels.com guest review
6/10 Good
17 Nov 2024
problème pour le parking en dehors de l'hôtel et prix élevé dans ce lui de l'hotel
Philippe
Philippe, 1-night trip
Verified Hotels.com guest review
8/10 Very good
14 Nov 2024
Anne
Anne, 1-night trip with friends
Verified Hotels.com guest review
4/10 Fair
31 Oct 2024
Generally, there's nothing to brag about. The worst part was the poor quality of all the soft drinks, including juices and coffee.
Vinthuja
Vinthuja, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Oct 2024
patricia
patricia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Sept 2024
Nice for a family
It’s was nice surprise for my Birthday,I find a bottle Champagne in the room❤️
IAnd it’s was nice short stay in Puerto de la Cruz.
Viktoriia
Viktoriia, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
24 Aug 2024
Omayra
Omayra, 2-night trip
Verified Expedia guest review
6/10 Good
17 Aug 2024
Isaac Angel
Isaac Angel, 2-night trip
Verified Expedia guest review
8/10 Very good
10 Aug 2024
Robert
Robert, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Jun 2024
EXCELENTE
TODO EXCELENTE, SOLAMENTE FUERON DOS DIAS, PERO SALI ENCANTADO
Antonio
Antonio, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 May 2024
Todo bien
Gustavo
Gustavo, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
27 May 2024
Todo muy bien. excelente atención.
Gustavo
Gustavo, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
31 Mar 2024
Tranquilidad
HECHER
HECHER, 2-night trip
Verified Expedia guest review
10/10 Exceptional
29 Mar 2024
Karoliina
Karoliina, 1-night trip
Verified Hotels.com guest review
8/10 Very good
9 Mar 2024
Hyvällä sijannilla oleva hotelli.
Hotelissa oli hyvät pysäköintitilat. Aamiainen oli erinomainen. Hissit hitaat ja äänieristys oli huono. Uima-allas alueiden lisäksi kivat kattoterassit.