Angle Ave Echouhada Et Rue Des Temples, Marrakech, Marrakech-Safi, 40000
What's nearby
Casino de Marrakech - 3 min walk
Menara Mall - 13 min walk
Jemaa el-Fnaa - 18 min walk
Palais des Congrès - 19 min walk
Majorelle Garden - 3 min drive
Getting around
Marrakech (RAK-Menara) - 8 min drive
Marrakech Central Station - 30 min walk
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
Casino de Marrakech - 4 min walk
Cappuccino - Morocco - 7 min walk
HUQQA GARDEN MARRAKECH - 6 min walk
Café Extrablatt - 3 min walk
Palais Jad Mahal - 1 min walk
About this property
Hivernage Hotel And Spa
Hivernage Hotel And Spa is just 3.4 mi (5.5 km) from the airport and offers a shuttle (available 24 hours). Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body wraps or facials. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool and a rooftop terrace. Fellow travellers say great things about the helpful staff.
Languages
Arabic, English, French, Spanish
At a glance
Hotel size
85 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Express check-in/out available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site valet parking
Wheelchair-accessible parking on site
Transfers
Airport shuttle on request (available 24 hours a day)*
Off-site
Area shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–10:30 AM
2 bars/lounges
3 coffee shops
Restaurant
Poolside bar
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Travelling with children
Children's pool
What to do
Fitness classes
Yoga classes
Shopping
Golfing nearby
Working away
Business centre
Meeting room
Services
24-hour front desk
Concierge services
Limo or town car service
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
Built in 2004
Safe-deposit box at front desk
Rooftop terrace
Library
Fireplace in reception
Television in common areas
24-hour fitness centre
An outdoor pool
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Assistive listening devices in meeting rooms
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Lowered locks/deadbolt
Doorbell and phone notifications
Wheelchair-width doorways
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Espresso maker
Electric kettle
Dressing gowns and slippers
Iron/ironing board (on request)
Sleep well
Blackout curtains
Turndown service
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower/bath combination
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Laptop-friendly workspace
Free newspapers
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: MAD 39.60 per person, per night. This tax does not apply to children under 12 years of age.
Optional extras
Airport shuttle service is offered for an extra charge of MAD 300 per vehicle (one-way. Maximum occupancy 6)
Local area shuttle service is offered for an extra charge
Children & extra beds
Rollaway beds are available for MAD 800 per night
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards and cash.
Also known as
Hivernage Hotel
Hotel Hivernage
Hivernage Hotel Spa
Hivernage Hotel And Spa
Hivernage Hotel Marrakech
Frequently asked questions
Does Hivernage Hotel And Spa offer free cancellation for a full refund?
Yes, Hivernage Hotel And Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hivernage Hotel And Spa?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Hivernage Hotel And Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hivernage Hotel And Spa?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Hivernage Hotel And Spa?
Yes, an airport shuttle is available. The charge is MAD 300 per vehicle one-way.
What are the check-in and check-out times at Hivernage Hotel And Spa?
Check-in start time: 2 PM; check-in end time: 11 PM. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Hivernage Hotel And Spa?
No, this hotel doesn't have a casino, but Casino de Marrakech (3-min walk) and Le Grand Casino de la Mamounia (5-min drive) are both nearby.
What is there to do at Hivernage Hotel And Spa and nearby?
On-site recreation at Hivernage Hotel And Spa includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hivernage Hotel And Spa also has 2 bars and a 24-hour fitness centre, as well as a sauna.
Are there restaurants at or near Hivernage Hotel And Spa?
Yes, there's an on-site restaurant.
What's the area around Hivernage Hotel And Spa like?
Hivernage Hotel And Spa is in Hivernage, a short 18-minute walk from Jemaa el-Fnaa and 3 minutes' walk from Casino de Marrakech.
Hivernage Hotel And Spa Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
21 Nov 2024
Deborah
Deborah, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Oct 2024
Nestor
Nestor, 1-night trip
Verified Expedia guest review
8/10 Very good
30 Jul 2024
Very friendly staff, variety of food at breakfasts.
Great location.
Younes
Younes, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
4 Jul 2024
Serge
Serge, 5-night trip
Verified Hotels.com guest review
8/10 Very good
29 May 2024
Staff is not that great
Haisam
Haisam, 3-night trip
Verified Expedia guest review
10/10 Exceptional
25 May 2024
Lovely hotel good location
Ian
Ian, 4-night trip
Verified Expedia guest review
8/10 Very good
7 May 2024
Emily
Emily, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Mar 2024
Verified traveller
5-night business trip
Verified Hotels.com guest review
6/10 Good
23 Feb 2024
Syed Hussain
Syed Hussain, 4-night trip
Verified Expedia guest review
6/10 Good
13 Feb 2024
Mallika
Mallika, 3-night trip
Verified Expedia guest review
10/10 Exceptional
19 Jan 2024
The hotel is top in the town. Best location, the rooms are clean and quiet. Abderrahim is very polite and super helpful . He helped me with most of my tours and made sure everything is OK. Hakema always meets you with her beautiful smile at the entrance. Over all Amazing Experience!!! Recommended !!!
Sardor
Sardor, 3-night business trip
Verified Expedia guest review
2/10 Poor
22 Dec 2023
Anees
Anees, 1-night trip
Verified Hotels.com guest review
6/10 Good
15 Dec 2023
Forgot about the third person
Was an ideally located hotel but slightly tired. Also we booked the room for 3 adults and had to constantly ask for a third set of everything.
Louisa
Louisa, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
26 Nov 2023
Adedayo
Adedayo, 3-night romance trip
Verified Expedia guest review
4/10 Fair
2 Oct 2023
Disappointement: Hotel needs an upgrade.
Disappointed in this hotel which used to have a great reputation. The rooms and bathroom are getting old. The bed was not comfortable: 2 twins poorly made into a Queen, not worth the price. Air conditioning was too loud. No service elevators: Staff member used elevators so often that we ended up having to use the stairs most of the time. Parking is essentially a street parking: difficult to in a busy area of town (The valet service makes up for it somewhat). Gym area was not air conditionned: too hot to be used in a 30C+ weather.
The only positive was the service quality and the helpfulness of the staff members.
Verified traveller
1-night trip
Verified Hotels.com guest review
4/10 Fair
6 Sept 2023
Thiis hotel is in a great location and the rooms are big, The rooms need a good cleaning. And it smelled like a party happened in it the night before. The staff was very nice and accommodating and the property was safe and close to the airport. If you’re on a budget and you wanna be in a walkable area outside of the Medina, you can get through a couple of nights here.
Sidra
Sidra, 2-night trip
Verified Expedia guest review
10/10 Exceptional
17 Aug 2023
Jeffrey
Jeffrey, 1-night trip
Verified Expedia guest review
10/10 Exceptional
11 Jul 2023
Janet
Janet, 1-night trip
Verified Hotels.com guest review
8/10 Very good
13 Jun 2023
Great spot for some quiet and calm in busy Marrakech. Staff is very helpful and pleasant. Daily breakfast has something for everyone. Pool is refreshing and rooms have A/C. Would stay again. One thing that bothered me was some artwork on the second floor - it’s nothing like the artwork in the rest of the hotel, and I found it very dark and disturbing. There is a photo attached to this review, and everyone can make their own call. Personally, I thought it was distasteful for a hotel and wondered why they chose it when it doesn’t fit with any of the other decor. Other than that, this is a great hotel walking distance to the Medina, the mall, and has an ATM right outside the front door. I had dinner at the restaurant multiple times and it was fantastic every time.
Amore
Amore, 1-night trip
Verified Expedia guest review
2/10 Poor
13 Jun 2023
The room they gave me had a horrible smell coming from the toilet the entire stay. Also they were bugs in my room that I seen every day I was there. I asked to change rooms and I was told they were full
Charles Dewayne
Charles Dewayne, 6-night trip
Verified Expedia guest review
8/10 Very good
6 Jun 2023
Amore
Amore, 1-night trip
Verified Expedia guest review
10/10 Exceptional
14 May 2023
ZELDA
ZELDA, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
8 May 2023
????
????, 5-night trip
Verified Expedia guest review
6/10 Good
7 May 2023
This is not a 5 star hotel lol. More like 3 star. The bathroom door handle fixing fell off for starters! Staff take a long time to address your needs. Friendly doormen. Outdated bathroom, cracked walls. Loud noise from adjacent buildings. Thin walls, very disturbing, can hear a lot from the room next door and above. Breakfast is ok. Restaurant is expensive to eat in the evenings. The outdoor pool was freezing! The location and air con got me through my stay!
Zaki
Zaki, 5-night family trip
Verified Expedia guest review
4/10 Fair
19 Apr 2023
Bad rooms, from mattress to shower head to a/c, not so good breakfast, and staff not eager to help. Finally they changed the room but all else remained the same