When you stay at Quest Newcastle West, you'll be within a 10-minute drive of John Hunter Hospital and Newcastle Beach. Other highlights include a fitness centre, and apartments offer flat-screen TVs and microwaves. Fellow travellers love the helpful staff.
Languages
English
At a glance
Property size
78 apartments
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10:00 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
The property charges 3.50 per cent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Uncovered on-site self-parking (AUD 35 per day)
Wheelchair-accessible parking on site
On-site parking is limited
Other information
Designated smoking areas
Property amenities
Internet
Free WiFi
Parking and transport
Uncovered self parking on site (AUD 35 per day)
Wheelchair-accessible parking available
Limited on-site parking
Family friendly
Cots (infant beds): AUD 5.0 per night
Food and drink
Stovetop
Microwave
Coffee/tea maker
Toaster
Electric kettle
Water dispenser
Cookware/dishes/utensils
Bedrooms
Bed sheets provided
Rollaway/extra beds: AUD 45.0 per night
Bathrooms
Shower
Free toiletries
Shampoo
Soap
Toilet paper
Hairdryer
Towels provided
Entertainment
43-inch flat-screen TV with digital service
Netflix
Streaming services
TV in a common area
Outdoor areas
Barbecue
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
1 meeting room
Business centre
Desk
Conference space
Climate control
Air conditioning
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Well-lit path to entrance
Wheelchair-accessible (with limits)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Designated smoking areas
Services and conveniences
Concierge services
Limited housekeeping
Safe
Iron/ironing board
Luggage storage
Blackout curtains
Safe at front desk
Front desk (limited hours)
Vending machine
Banquet hall
Things to do
Fitness centre
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
78 rooms
Built in 2017
Fees & policies
Refundable deposits
Deposit: AUD 200.00 per stay
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 3.50 per cent
Children & extra beds
Cots/infant beds are available for AUD 5.0 per night
Rollaway beds are available for AUD 45.0 per night
Parking
Uncovered self-parking costs AUD 35 per day
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Surcharges apply for use of the sofa bed in the guestrooms.
Also known as
Quest Newcastle West Apartment
Quest Newcastle West Aparthotel
Quest Newcastle West Newcastle West
Quest Newcastle West Aparthotel Newcastle West
Frequently asked questions
Does Quest Newcastle West offer free cancellation for a full refund?
Yes, Quest Newcastle West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Quest Newcastle West?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Quest Newcastle West?
Yes. Self-parking costs AUD 35 per day. Parking spaces may be limited.
What are the check-in and check-out times at Quest Newcastle West?
Check-in start time: 2:00 PM; check-in end time: 8:00 PM. Check-out time is 10:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Quest Newcastle West and nearby?
Maintain your daily exercise routine at the gym.
What's the area around Quest Newcastle West like?
Quest Newcastle West is a short 2-minute walk from Newcastle Interchange Station and 18 minutes' walk from Newcastle Civic Theater.
Quest Newcastle West Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
22 Jan 2025
Lachlan
Lachlan, 1-night business trip
Verified Hotels.com guest review
6/10 Good
11 Jan 2025
Ok for a quick stay
Clean, older building than expected. Bed was very firm, pillows were comfortable. No nice view, shower had cracked tiles and a little mould. Good quality toiletries.
Kim
Kim, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
3 Jan 2025
Quest hotel Newcastle
Very convenient situated. Close to Market town - Newcastle Interchange- trams and trains. Parking was a bit too expensive overnight. Missed fresh air in room
Maureen
Maureen, 4-night trip with friends
Verified Hotels.com guest review
4/10 Fair
29 Dec 2024
Bad sewerage smell in the bathroom stunk the room
Terrible smell from the bathroom. Smelt like sewerage. No indication was given of cost of parking on the street prior. Had it been raining entering the property would have been a night with a car and no parking. Reception staff were great but no tissues, no Gideon bible, no note book or pen in the room and no moisturiser. Was lacking in some areas particularly the smell.
Steven
Steven, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Nov 2024
Louie
Louie, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
2 Nov 2024
No problems and well set-up. However, the water pressure was lousy and it took ages to get hot water. Shower pressure was very poor.
Michael
Michael, 6-night romance trip
Verified Wotif guest review
10/10 Exceptional
27 Oct 2024
Our 1 bedroom room was very well equipped and large than expected plus super quiet & dark. Great
Shellie
Shellie, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
26 Oct 2024
Staff, hotel and location were all great!!
Stephanie
Stephanie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Oct 2024
Great stay - shame it was only one night
We got put in Room 401, a two bedroom apartment in the tower (so the lift doesn’t go all the way) which was amazing. Huge and very well appointed, and super clean. The bed was the most comfortable I’ve ever slept in. The hotel is not in the best part of town but it’s right opposite the light rail interchange so really easy to get about.
Sacha
Sacha, 1-night trip
Verified Hotels.com guest review
8/10 Very good
19 Oct 2024
Very good
Kylie
Kylie, 1-night trip
Verified Wotif guest review
10/10 Exceptional
14 Oct 2024
Connie
Connie, 1-night trip
Verified Expedia guest review
10/10 Exceptional
7 Oct 2024
Manjula
Manjula, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Oct 2024
Damian
Damian, 1-night trip
Verified Lastminute guest review
10/10 Exceptional
27 Sept 2024
Napoleao Da
Napoleao Da, 2-night trip
Verified Expedia guest review
10/10 Exceptional
22 Sept 2024
The property and service were excellent. Very convenient for public transport (right across from train/bus services). Didn't see any dining or cafe options which was a shame when arriving late in the evening.
Esther
Esther, 1-night trip
Verified Wotif guest review
8/10 Very good
20 Sept 2024
It was in a close enough location to CBD and Darcy St but there needs to be a better option for parking for us out of towners!
Douglas
Douglas, 2-night trip
Verified Wotif guest review
8/10 Very good
15 Sept 2024
The room was clean and tidy and a nice space to relax in
Shane
Shane, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
25 Aug 2024
Great Hotel
Quests are best !
Tim
Tim, 1-night trip
Verified Hotels.com guest review
8/10 Very good
24 Aug 2024
Maria
Maria, 1-night trip
Verified Wotif guest review
10/10 Exceptional
19 Aug 2024
The Staff were so friendly and welcoming. Also... your bathrooms were beautifully maintained :0). We will be back! Thank you.
Tina. Megasealed Newcastle.
Tina
Tina, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
18 Aug 2024
Very friendly staff, property was clean and well presented
Ivan
Ivan, 1-night trip with friends
Verified Wotif guest review
10/10 Exceptional
18 Aug 2024
Very nice, spacious renovated rooms. A good stay
Jamie
Jamie, 2-night business trip
Verified Wotif guest review
10/10 Exceptional
4 Aug 2024
Very friendly and helpful staff that helped with dining options and local knowledge. Close to light rail which gave access to other parts of Newcastle. There’s a lot of building in the area which restricts some pedestrian access was travelling with people with mobility issues.
Comfortable stay, would recommend.
Catherine
Catherine, 2-night family trip
Verified Wotif guest review
10/10 Exceptional
2 Aug 2024
Great accomodation. We had a 2 bedrooms appartment and it was spacious, clean, beds were comfy and staff was friendly.
Parking is very limited around but you can pay a supplement to park in reserved gated or ungated parking.