4/10 Fair
3 Feb 2025
Very poor service.
I had to ask the front desk if they could please service our room; clean towels, get the trash, make the bed. When i returned back to our room at 10:30 pm I found no clean towels and the bed had not been made. Housekeeping did go in and took the dirty towels and took care of the trash. I had to go to the frontdesk and ask for clean towels and see why the bed was not made? She replied back that they only do the beds when we leave. I had to explained to her once againthat i am handicapped and I can not get in between the bed and the wall to make the bed. She just looked at me and said nothing. Very poor service.
Lori
Lori, 4-night family trip
Verified Hotels.com guest review