Calle Miguel Lerdo #153, Col. Centro, Veracruz, VER, 91700
What's nearby
Zócalo - 1 min walk
Veracruz Cathedral - 2 min walk
Veracruz Harbour - 3 min walk
Malecón de Veracruz - 5 min walk
Veracruz Aquarium - 4 min drive
Getting around
Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 28 min drive
Veracruz Central Station - 8 min walk
Restaurants
Bar Prendes - 1 min walk
Sunset Coffee & Beers - 2 min walk
McDonald's - 2 min walk
Gran Cafe del Portal - 1 min walk
Restaurant Bar Prendes - 1 min walk
About this property
Hotel Imperial
When you stay at Hotel Imperial, you'll be a short five-minute drive from Veracruz Harbour and Veracruz Aquarium. Guests looking for a bite to eat can visit the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. This Colonial hotel is also within a short drive of Plaza Las Americas Shopping Mall and World Trade Center Veracruz.
Languages
English, Spanish
At a glance
Hotel size
37 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (10 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
On-site parking is limited
Height restrictions apply for on-site parking
Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
Bar/lounge
Room service (limited hours)
Water dispenser
Travelling with children
Children stay for free (see details)
Services
24-hour front desk
Laundry facilities
Luggage storage
Facilities
1 building/tower
Built in 1794
Safe-deposit box at front desk
Colonial architecture
Room amenities
Be entertained
32-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Shower/bath combination
Free toiletries
Hairdryer (on request)
Towels
Stay connected
Desk
Free WiFi
Free local calls
More
Daily housekeeping
Access via exterior corridors
Fees & policies
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 9:00 PM
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Imperial Veracruz
Imperial Veracruz
Hotel Imperial Hotel
Hotel Imperial Veracruz
Collection O Hotel Imperial
Hotel Imperial Hotel Veracruz
Frequently asked questions
Are pets allowed at Hotel Imperial?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Imperial?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Imperial?
Check-in start time: 3:00 PM; check-in end time: 9:30 PM. Check-out time is noon.
Is there an on-site casino at Hotel Imperial?
No, this hotel doesn't have a casino, but Casino Codere Boca del Río (10-min drive) and Big Bola Casino (11-min drive) are both nearby.
Are there restaurants at or near Hotel Imperial?
Yes, there's an on-site restaurant.
What's the area around Hotel Imperial like?
Hotel Imperial is in Malecon, a short 8-minute walk from Veracruz Central Station and 3 minutes' walk from Veracruz Harbour.
Hotel Imperial Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.4/10
Staff & service
7.6/10
Amenities
6.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
6/10 Good
6 Dec 2024
Great location but the hotel was empty and not clean. We had three rooms, one of the rooms had chips under the bed, the other room seemed like it was being renovated it had touch up paint covering the mold and the toilet bowls and showers were awful in all three rooms
Yesenia
Yesenia, 4-night family trip
Verified Hotels.com guest review
2/10 Poor
26 Nov 2024
Hotel imperial veracruz mexico
El hotel imperial en veracruz es una propiedad muy vieja necesita remodelación colchones y almohadas muy duras nesesita urgente una remodelación
Mariana
Mariana, 3-night family trip
Verified Hotels.com guest review
6/10 Good
30 Jun 2024
Amber
Amber, 1-night trip
Verified Hotels.com guest review
2/10 Poor
19 Jun 2024
The hotel is not what is shown on the pictures. Rooms smell and it feels dirty. Staff is not friendly nor help. We had to take our own baggage down to the room and out to the car. Will never stay there again.
oralia
oralia, 1-night romance trip
Verified Expedia guest review
8/10 Very good
26 Dec 2023
Everything great foo ok overall i well recommended .
Javier
Javier, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
4 Nov 2023
The place is very nice but is noise because the ubication, great place high recommended
Rey de jesus
Rey de jesus, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
15 Aug 2023
Lauren
Lauren, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Jul 2023
FRANCY
FRANCY, 2-night trip
Verified Hotels.com guest review
4/10 Fair
2 Dec 2022
Very good location but old building that need an update!!! Rooms with humidity smell!!! Elevators does not work all the time… price ok but could improve service and facilities
Dionisio
Verified Expedia guest review
8/10 Very good
13 Nov 2022
Wonderful, charming stay
Very charming hotel! I loved the old, antique feel, upgraded with some modern touches. The overall historical feel was preserved, and the nice modern touches in the bathroom blended in, without taking away from the old charm. Service was also excellent - all of the women at the reception desk were super nice and friendly.
Verified traveller
2-night family trip
Verified Hotels.com guest review
2/10 Poor
10 Jan 2022
they gave my room to someone else and canceled my reservation and left me to sleep in my car because I couldn't find vacancy elsewhere. they DID NOT REFUND MY PAYMENT!! I AM VERY UPSET.
Maria
Maria, 2-night trip
Verified Orbitz guest review
8/10 Very good
5 Dec 2021
Good
Maximino
Maximino, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 Feb 2020
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
26 Nov 2019
Great location and awesome staff. We will definitely stay here again
Verified traveller
1-night family trip
Verified Expedia guest review
6/10 Good
15 Jul 2019
Hotel was ok
Hotel was ok. But a bit outdated. Location is great
Verified traveller
3-night family trip
Verified Hotels.com guest review
2/10 Poor
20 Nov 2018
Poor attitude and responsiveness of manager.
Very poor service to customers.
Not accountability at all.
Noisy place at night due to Street parties.
If you want your vacation end up in a total disaster, stay in this hotel
Jose
Jose, 3-night trip
Verified Expedia guest review
10/10 Exceptional
12 Nov 2018
Verified traveller
1-night trip
Verified Orbitz guest review
8/10 Very good
7 Aug 2018
The problem is that due to the renovation works, some areas are not finished in the rooms. It highly smells at humidity.
The staff is great and always seeking to assist you.
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
6 Aug 2018
Wonderful
For the price it is very good
Verified traveller
3-night trip with friends
Verified Hotels.com guest review
8/10 Very good
9 Sept 2017
Nice hotel close to the Port
Nice area, music playing til the wee hours but you couldnt hear it after falling asleep, AC, remodeled 1 year ago. Rooms available facing plaza. Outdoor/Indoors Restaurants right outside hotels. Church across the street. Public dancing for 1 hour in plaza (Danzones), walking distance to the malecon (port), boat tours available, shopping, lots of ice cream shops
rosarito
rosarito, 3-night trip
Verified Expedia guest review
8/10 Very good
26 Sept 2016
in the middle of everything
Walk outside and run into the zocalo, the main plaza, downtown local & tourist shopping, the church, restaurants. Just around the corner from the Parroquia and the pier for more shopping, eating and people watching. Sometimes you can board & visit foreign ships. Back to the hotel, it's charming and super clean. Modernish and very charming. The personnel is solicitous and sweet, always going out of their way to be helpful.
Verified traveller
Verified Expedia guest review
2/10 Poor
1 Feb 2014
Terrible
I arrived the 27 th of January the girl at the desk was on her cell was chatting , not speaking English I told her I have confirmation # she said que es esto I explain to her that means I paid the room and I like to see the room she brought me in the room I never see something like that in all my life I travelled in 46 country's I feld very low after two hours I came back took my luggage and I left I was trying to contact with Expidia .ca not Eble I was very angry I paid 321.00 $ for out ,,,,, any hope I will get my money back that's my question??????????
i have nothing
Verified Expedia guest review
2/10 Poor
6 Jan 2014
WORST STAY EVER
The hotel has no quality control. The first room didn't have a door between the bathroom and the room, then the towel were dirty, all the carpets and the hotel is not clean, noise and with bad service. The toilet was broken and flooded the room. This is by far the worst hotel i have ever stayed. I don't recommend this hotel AT ALL.
Verified traveller
Verified Hotels.com guest review
4/10 Fair
22 May 2013
Bad hotel in a great location
Poor access with no parking, and no help with luggage. Shower leaked badly all over the bathroom, and toilet did not flush properly. No place to sit except on the bed
Fred
Verified Expedia guest review
8/10 Very good
19 Feb 2013
Faded elegance. Staff speak little English no hot water most of time. Beds were good. AC worked. Our room at the back was quiet. We would stay there again.