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Aloft Richmond West Short Pump

3.0 star property
Hotel with restaurant, near Short Pump Town Center

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Photo gallery for Aloft Richmond West Short Pump

Pub
Exterior
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Reception
Pub
In the heart of Richmond's business district, Aloft Richmond West Short Pump offers a warm and inviting atmosphere with a fireplace in the lobby. Guests can enjoy refuel by Aloft for breakfast, lunch, or dinner and take advantage of on-site dry cleaning/laundry services. The hotel’s shopping mall is perfect for retail therapy while free self parking makes coming and going easy.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Non-smoking
  • Connecting rooms available
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Health club
  • Room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Reception fireplace

For families (6)

  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
The current price is £100
includes taxes & fees
25 Nov - 26 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for aloft, Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(36 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

aloft, Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

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The price is £97
includes taxes & fees
25 Nov - 26 Nov
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About the area

Map
3939 Duckling Drive, Richmond, VA, 23060

What's nearby

  • Short Pump Town Center - 2 min drive - 1.8 km
  • Elk's Lodge - 4 min drive - 5.2 km
  • Henrico Doctors' Hospital - 7 min drive - 9.2 km
  • University of Richmond - 11 min drive - 12.2 km
  • Lewis Ginter Botanical Garden - 12 min drive - 15.8 km

Getting around

  • Richmond, VA (RIC-Richmond Intl.) - 27 min drive
  • Richmond Staples Mill Road Station - 16 min drive
  • Richmond Main Street Station - 17 min drive
  • Ashland Station - 21 min drive

Restaurants

  • ‪Wawa - ‬17 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Cook Out - ‬18 min walk
  • ‪Chick-fil-A - ‬20 min walk
  • ‪Sonic Drive-In - ‬8 min walk

About this property

Aloft Richmond West Short Pump

Aloft Richmond West Short Pump puts you a short five-minute drive from Short Pump Town Center. Guests can visit the health club for a workout or grab a bite to eat at refuel by Aloft, which serves breakfast, lunch and dinner. A bar/lounge and a snack bar/deli are other highlights. Fellow travellers say good things about the helpful staff and location.

At a glance

DONE

Hotel size

    • 135 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking and van parking on site
    • On-site parking is limited
    • On-site parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 4:00 AM–1:00 PM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Pool table

Working away

  • 24-hour business centre
  • Meeting room
  • Conference space (564 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in reception
  • Television in common areas
  • Health club
  • Shopping centre on-site
  • Vegan dining options
  • Vegetarian dining options
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairwells
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Low-height worktop and sink
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Grab bar in bath
  • Transfer shower
  • Lever door handles
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 42-inch LCD TV
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Recycling
  • Water-efficient showers only

Special features

Dining

Refuel by Aloft – This café serves breakfast, lunch and dinner.
W xyz bar – On-site pub.

Fees & policies

Refundable deposits

  • Deposit: USD 50.00 per stay

Optional extras

  • To-go breakfast is offered for an extra charge of approximately USD 5 to 15 for adults and USD 5 to 15 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
  • Bar/lounge
  • Restaurant
The following facilities are closed on Monday and Sunday:
  • Bar/lounge
  • Restaurant

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

aloft Richmond
aloft Richmond West Glen Allen
aloft Richmond West Hotel
aloft Richmond West Hotel Glen Allen
aloft West Richmond
Richmond aloft

Frequently asked questions

Does Aloft Richmond West Short Pump offer free cancellation for a full refund?

Yes, Aloft Richmond West Short Pump does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Aloft Richmond West Short Pump?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Aloft Richmond West Short Pump?

Yes, there's free self parking. Parking spaces may be limited.

What are the check-in and check-out times at Aloft Richmond West Short Pump?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.

What is there to do at Aloft Richmond West Short Pump and nearby?

Maintain your daily exercise routine at the health club.

Are there restaurants at or near Aloft Richmond West Short Pump?

Yes, there's an on-site restaurant, refuel by Aloft.

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Reviews

Aloft Richmond West Short Pump Reviews

8.2

Very good

8.6

Cleanliness

9.2

Location

8.6

Staff & service

8.4

Eco-friendliness

8.2

Property conditions & facilities

What guests liked

  • Parking was clean, convenient, and free, making it a great amenity for guests. (6 reviews)
  • The property is surrounded by plenty of dining options and restaurants within walking distance. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Location
Service staff
Restaurant
Bed
Shower
Shopping
Lobby
Amenities
Food

Reviews

8/10 Very good

The person that checked me in was very nice and pleasant.
Mal, 1-night trip

10/10 Exceptional

This is the second stay that I’ve had here and I’ve once again enjoyed my stay. It was quiet, the staff were nice, I will definitely book again!
Nikaya, 2-night trip

10/10 Exceptional

it was excellent
Christopher, 1-night trip

6/10 Good

Nice Hotel, Poor Management and Inconvenient Stay

Overall, my stay was just okay. There was only one working elevator in the guest tower, which was a huge inconvenience throughout my visit due to the high volume of guests coming and going. I requested additional towels but never received them. While the hotel itself is nice, it seems to be poorly managed. There were stacks of boxes at the front entrance, which created an unpleasant first impression each time I walked in and out. On a positive note, the hotel did offer evening activities for a small fee, which was a nice touch and added some entertainment options during the stay.
Danielle, 2-night trip

10/10 Exceptional

Wonderful hotel!

Wonderful hotel! Highly recommend
Gale, 1-night trip

10/10 Exceptional

Great hotel option in a very walkable area with several restaurants close by. Driving distance to local stores. Very quiet neighborhood at night although the hotel itself is not so quiet. You can hear everyone in the hallways and adjoining rooms. Plenty of free covered parking.
Jason, 1-night trip

8/10 Very good

Staff was friendly. Great location everything is in walking distance to all the restaurants.
Kenya, 1-night trip

8/10 Very good

The vibes of the hotel and the surrounding area is simply immaculate
Brandon, 1-night trip

10/10 Exceptional

The property was beautiful and well maintaned. Will definitely stay here again.

10/10 Exceptional

Great stay

Great location, walking distance to my office. Great food around and one of the best cigar lounges around (Mo).
1-night trip

6/10 Good

I found that water will be shut off at mid night due to maintenance on the day of check-in. If it was scheduled maintenance why I was not informed immediately after booking ticket.
Vaijanath, 1-night trip

10/10 Exceptional

I thoroughly enjoyed my stay; however, I would like to note that the air conditioning in the building was not operational, which resulted in an uncomfortable heat. Additionally, the elevator service was quite slow. Despite these issues, I found my experience to be very positive and I look forward to returning in the future. Thank you.
Roksolana, 1-night trip

10/10 Exceptional

I Love Aloft

We have used Aloft on every road trip and vacation, we have a perfect stress free stay every time. And the 12 pm check out is a nice perk!
Kouri, 1-night trip

10/10 Exceptional

Excellent! Clean room & friendly staff!
Sebran P, 1-night trip

10/10 Exceptional

Welcoming Staff

All of the staff were very nice & welcoming. Me and my family really enjoyed our stay here.
Shakira, 1-night trip

6/10 Good

OK place for the stay, breakfast option was so unhealthy.
Matthew, 1-night trip

4/10 Fair

I was surprised at how loud the room was and how much hallway/exterior noise could be heard in my room.
Keith, 1-night trip

10/10 Exceptional

It was very comfortable and very quiet

10/10 Exceptional

Staff was very accommodating. Area is safe and clean.
Dorian, 3-night trip

8/10 Very good

Clean and Friendly

Front desk taff is very friendly and helpful
B.Krishnakumar, 2-night trip

10/10 Exceptional

Simply Amazing

We loved our stay..It was peaceful and amazing...We will come again..Every worker we encountered were very professional.❤️🙌❤️
Pamela, 2-night trip

10/10 Exceptional

Easy check in, room was nice and clean . Close to everything. Overall. A great stay.
Robert, 1-night trip

10/10 Exceptional

Staff was extremely helpful! Very accommodating!!
April, 1-night trip

8/10 Very good

It was ok little weird on how the entrance is from a traditional hotel
Willie, 1-night trip

10/10 Exceptional

We enjoyed our quick stopover. This is a convenient easy access location for travellers. The gentleman that checked us in on Feb 24 was so kind, helpful and attentive - I wish I knew his name to thank him personally. Limited amenities
Sandra, 1-night trip