Skip to Main Content.
List your propertySupportTrips
Unlock instant savings with Member Prices
Sign in
Learn more
Feedback

bankokuya

2.0 star property
Ryokan in Tsuruoka

Choose dates to view prices

Escape to bankokuya, a serene retreat that offers an indoor mineral hot spring and a Japanese garden. Connect to WiFi, unwind in the 2 indoor hot springs, or explore the gift shop.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Air conditioning
  • Onsen
  • Free WiFi
  • Free parking

Main amenities (8)

  • Hot springs
  • Spa services
  • Air conditioning
  • Garden
  • Communal living room
  • Vending machine
  • Gift shops/newsstands
  • Limited hour front desk

Feel at home (5)

  • Separate bath and shower
  • Garden
  • Lift
  • Free self-parking
  • Hairdryer
The current price is £165
11 Dec - 12 Dec

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for [River view] Japanese-style room 10 tatami with bath, Non Smoking

In-room safe, free WiFi, bed sheets

[River view] Japanese-style room 10 tatami with bath, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Heating
Hairdryer
Separate bath and shower
Private bathroom
Electric kettle
In-room safe
  • River view
  • Sleeps 5
  • 5 Single Futons

View all photos for [Mountain view] Japanese Western-style room with bath, Non Smoking

[Mountain view] Japanese Western-style room with bath, Non Smoking | In-room safe, free WiFi, bed sheets

[Mountain view] Japanese Western-style room with bath, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Heating
Hairdryer
Separate bath and shower
Private bathroom
Electric kettle
In-room safe
  • Mountain view
  • Sleeps 6
  • 2 Large Single Beds and 4 Single Futons

View all photos for [Mountain view]Japanese-style room 12 tatami with bath, Non Smoking

[Mountain view]Japanese-style room 12 tatami with bath, Non Smoking | In-room safe, free WiFi, bed sheets

[Mountain view]Japanese-style room 12 tatami with bath, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Heating
Hairdryer
Separate bath and shower
Private bathroom
Electric kettle
In-room safe
  • 19 sq m
  • Mountain view
  • Sleeps 6
  • 6 Single Futons

View all photos for Japanese Western-style room private hot spring bath, Non Smoking

Japanese Western-style room private hot spring bath, Non Smoking | In-room safe, free WiFi, bed sheets

Japanese Western-style room private hot spring bath, Non Smoking

Highlights

Air conditioning
Heating
Hairdryer
Separate bath and shower
Private bathroom
Electric kettle
In-room safe
  • Mountain view
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

View all photos for Japanese-style room 12 tatami private hot spring bath, Non Smoking

Japanese-style room 12 tatami private hot spring bath, Non Smoking | In-room safe, free WiFi, bed sheets

Japanese-style room 12 tatami private hot spring bath, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Hairdryer
Separate bath and shower
Private bathroom
Electric kettle
In-room safe
  • Mountain view
  • Sleeps 5
  • 5 Single Futons

View all photos for [Mountain view] Japanese-style room 10 tatami with bath, Non Smoking

In-room safe, free WiFi, bed sheets

[Mountain view] Japanese-style room 10 tatami with bath, Non Smoking

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Heating
Hairdryer
Separate bath and shower
Private bathroom
Electric kettle
In-room safe
  • Mountain view
  • Sleeps 5
  • 5 Single Futons

View all photos for Mountain Side Japanese-Style Room 10 Tatami mats

Separate bathtub and shower, hair dryer, towels

Mountain Side Japanese-Style Room 10 Tatami mats

  • Sleeps 5

View all photos for [River side] Japanese Style Room 10 Tatami Mats

Separate bathtub and shower, hair dryer, towels

[River side] Japanese Style Room 10 Tatami Mats

  • Sleeps 5

View all photos for Japanese Style Room 12 Tatami Mats With a cypress bath

Interior

Japanese Style Room 12 Tatami Mats With a cypress bath

  • Sleeps 6

View all photos for Mountain Side Japanese-Style Room 12 Tatami Mats

Dining

Mountain Side Japanese-Style Room 12 Tatami Mats

  • Sleeps 6

View all photos for Mountain Side Japanese-Western Style Room

In-room safe, free WiFi, bed sheets

Mountain Side Japanese-Western Style Room

  • Sleeps 4

View all photos for Japanese Style Room Twin with Cypress Bath

In-room safe, free WiFi, bed sheets

Japanese Style Room Twin with Cypress Bath

  • Sleeps 4

Family Room With Mountain View

  • Sleeps 6

Deluxe Quadruple Room

  • Sleeps 4

Deluxe Family Room

  • Sleeps 5

View all photos for Junior Suite, Twin With Bath, Mountain View

Dining

Junior Suite, Twin With Bath, Mountain View

  • Sleeps 4

View all photos for Royal Suite, Corner Japanese-Western Mixed With Bath, River View

In-room safe, free WiFi, bed sheets

Royal Suite, Corner Japanese-Western Mixed With Bath, River View

  • Sleeps 6

View all photos for Premium Suite, Corner Japanese-Western Mixed With Bath, Mountain View

Spa

Premium Suite, Corner Japanese-Western Mixed With Bath, Mountain View

  • Sleeps 6

Similar properties

Garden

Tachibanaya

  • Onsen
  • Free parking
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 47 reviews
The price is £102
16 Nov - 17 Nov
Tachibanaya
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Tei-1 Yuatsumi, Tsuruoka, Yamagata, 999-7204

What's nearby

  • Atsumi Road Station - 8 min drive - 8.0 km
  • Kamo Aquarium - 27 min drive - 28.8 km
  • Tsuruoka Park - 29 min drive - 31.5 km
  • Mount Haguro - 52 min drive - 52.0 km
  • Dewasanzan Shrine - 53 min drive - 52.3 km

Getting around

  • Sakata (SYO-Shonai) - 38 min drive

Restaurants

  • ‪道の駅あつみ レストラン早磯 - ‬8 min drive
  • ‪めん処久太 - ‬14 min walk
  • ‪cafe FIRST PENGUIN - ‬11 min drive
  • ‪中華そば 河畔 - ‬7 min walk
  • ‪朝日屋 - ‬11 min drive

About this property

bankokuya

Bankokuya is a great choice for a stay in Tsuruoka. Guests will have free perks such as WiFi and self-parking.

At a glance

DONE

Hotel size

    • 103 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 7:00 PM
    • Minimum check-in age – 20
    • Check-out time is 10:00 AM
DONE

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 9:00 PM
    • Front desk staffed during limited hours
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 20
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
DONE

Other information

    • Designated smoking areas

Property amenities

What to do

  • Hot springs

Services

  • Front desk (limited hours)

Facilities

  • Garden
  • Communal living room
  • Spa services

Accessibility

  • Lift
  • Well-lit path to entrance

Room amenities

Be entertained

  • CD player

Home comfort

  • Air conditioning and heating
  • Electric kettle

Sleep well

  • Bed sheets provided

Freshen up

  • Separate bath and shower
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Complimentary wireless Internet access (speed of 25+ Mbps)

Food and drink

  • Free tea bags/instant coffee

More

  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). The ryokan bathing area is open from 6:00 AM to midnight. There are 2 indoor hot springs and 2 outdoor hot springs on site.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

Pool, spa, & gym (if applicable)

  • Guests must contact this property in advance to reserve access to the public bath facility

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, JCB International
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

bankokuya Ryokan
bankokuya Tsuruoka
bankokuya Ryokan Tsuruoka

Frequently asked questions

Does bankokuya offer free cancellation for a full refund?

Yes, bankokuya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at bankokuya?

Sorry, pets aren't allowed.

Is parking offered on site at bankokuya?

Yes, there's free self parking.

What are the check-in and check-out times at bankokuya?

Check-in start time: 3:00 PM; check-in end time: 7:00 PM. Check-out time is 10:00 AM.

What is there to do at bankokuya and nearby?

On-site recreation at bankokuya includes hot springs. Enjoy amenities such as spa services and a garden.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

bankokuya Reviews

Reviews

8.8

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

食事の時のスタッフの方の対応が素晴らしかったです。食事も美味しく大満足でした。
kIIko, 1-night trip

10/10 Exceptional

テキパキとしていました。 また行きたいと思います。
midori, 1-night trip

10/10 Exceptional

とても良い温泉でした、

とても良い温泉でした。
KOICHI, 2-night trip

10/10 Exceptional

食事の内容、盛り付けの工夫、ボリューム、お給仕の対応も大満足でした。 浴場も楽しめましたし、とにかく静かでのんびり出来ました。 お出迎えからフロント、お見送りまで丁寧で、気持ち良く過ごせました。
yukari, 1-night trip

6/10 Good

Nice hotel, a bit pricey but staff are friendly.

Nice Hotel, Good Food, Nice Staff. Clean Onsen facilities. Well maintained, but quite dated inside. Only big problem was my room smelled really bad of damp. Abit pricey for what it is, but the staff were nice and the food was good.
Craig, 1-night trip

8/10 Very good

初めての旅館でしたが、とても部屋も広々として、部屋のお風呂もご飯もとても素敵でした。スタッフの方の対応も様々で、あれ？と思うスタッフの方から、とても笑顔で対応してくれた素晴らしい方まで。。 素敵な旅館だからこそ、女将さんを初めスタッフの方の対応を向上して頂けると、もっと素晴らしくなると思いました。
??, 1-night trip

8/10 Very good

とても静かな環境で、のんびり出来ました。 ありがとうございました。
マコト, 1-night trip

10/10 Exceptional

品格に七歳の孫も喜んでました！
KOUJI, 1-night trip

10/10 Exceptional

お風呂も4種あり楽しめます。料理も美味しかったです。
Susumu, 1-night trip

10/10 Exceptional

24時間のフリードリンクは良い
Takashi, 1-night trip

10/10 Exceptional

子供のスポーツ大会での宿泊で利用させてもらいむした。朝御飯の時間を、早くしてもらい本当に助かりたした。何か分からない事があれば丁寧に優しく対応して頂き朝の時間に大会の話になった時、水筒に氷と水も入れてもらい本当に助かりました。次はゆっくり泊まりに行きたいと思います。お陰で県大会2位という結果でした
クミ, 1-night trip

8/10 Very good

見事

一分の隙もない位完璧。 クローゼットにセンサー照明を仕込む程の配慮の行き届きが凄かった あと何気に驚きだったのが夏場の滞在にも関わらず露天風呂への通路に夜朝ともに屋外なのにクモの巣１つ落ち葉1枚無かったのが見事に尽きる
YUICHIRO, 1-night trip

10/10 Exceptional

宿周辺は静かで近くに川があるおかげか風が少しひんやりしていて暑くなり始めた季節には丁度いい気温でした👌 朝、晩の食事は美味しく アレルギー対応もして頂けるので安心して食事を楽しめました。
タケシ, 1-night trip

8/10 Very good

接客がとても素晴らしかったです。
ミツエ, 1-night trip

6/10 Good

山形県で有名な1つに数えられる萬国屋に泊まれてよかったです！
MIEKO, 1-night trip

8/10 Very good

お料理がとても美味しかった 部屋も広かったが旅館に着く時間が遅くなってしまい フロント係の人が居ずスムーズに部屋への誘導がいかず、受付してくれた人が気の毒に感じた。
つぎこ, 1-night trip

10/10 Exceptional

スタッフの方がみな丁寧な対応で気持ちよく宿泊できました。 帰りの際には雪が降っていたこともあり、事前に
TAKUYA, 1-night trip

10/10 Exceptional

雪が降っている中の露天風呂やサウナが最高でした。
さくや, 1-night trip

8/10 Very good

部屋も広く清潔でとてもゆっくり休めました。食事もたいへん美味しかったです。
ヨシユキ, 1-night trip

8/10 Very good

清潔でサービスも問題なかったです。 周辺は足湯や休憩所が多く散策しやすいのも良かった。、
????, 1-night trip

6/10 Good

部屋（トイレ、浴室等）にそれなりバリアフリーが必要と 思いました。
さとる, 1-night trip

10/10 Exceptional

数年前にも泊まらせていただきました。楽しい思い出があったので是非今回も宿泊したいと思い予約。結果、何をたべても食事が美味しい！ロビーも部屋も清潔感があり、部屋やいたるところに生花素敵です！お風呂もいいしコーヒーのサービスも！ゆっくりさせていただきました。思い出になりました。またお邪魔させてください！
Oyama, 1-night trip

6/10 Good

萬国屋といえば高級旅館のイメージでしたが、 コロナ禍のせいもあるのか荷物も自分で部屋に運ぶ。他の旅館も何軒か宿泊しているがそんな事は初めてだった。 料理も、朝食の鯛飯は美味しかったが、とくに感動する物はなかった。
keiko, 1-night trip

6/10 Good

温泉、接客は良かった。
???, 1-night trip

6/10 Good

接客があまり良くありませんでした。到着した際の車の案内、食事の内容説明などほとんどありませんでした。
みえ, 1-night trip