During my stay in Bogota, I had the pleasure of staying at Hotel Sonesta. The location was perfect for my needs. Close to local restaurants, and right across the street from the mall. The service at Sontesta is beyond 5 stars. From checking in, to the room cleaning staff, to the amazing breakfast buffet, laundry service, and the cleanliness, everything was perfect and beyond my expectations. A hotel Operator named Alejandra was such an amazing, refreshing and energetic resource for all of my needs. I don't recall her last name but she spoke English which made it very easy for me to communicate with her. If you have a need for business or general travel to Bogota, Hotel Sonesta should be your choice. It's about a 30 min or so drive from the airport. Upon my checkout, Alejandra coordinated with the front desk staff and had a lunch packed for me free of charge for my travel back home! I've stayed in hundreds of hotels and not once have I had this experience. This was such a simple, yet considerate display of their absolute amazing attention to customer service. Everything about my stay there was amazing. Very clean, comfortable, and service oriented. Such an amazing experience and I cannot say enough about the staff. It was a very pleasurable travel experience that I highly recommend staying at Sonesta.